HT203167 Some songs only play a few seconds

Just downloaded new John Mayer, Born and Raised, album and there are about 6 songs that will start playing but only play a few seconds of the song and the skip to the next track. Can't find any answers in iTunes support. Any suggestions????

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

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Purchased full song, only plays a few seconds of opening.

I recently purchased a song 2:35 long, but when I added it to my playlist and played it, it only plays the first bar or so, then moves on to the next song. What is wrong/what can I do to fix this?
Thanks.

Ah, figured it out. Had to completely delete the song from my purchases - put it in the recycle bin. Found it in the store, hit the Buy button, prompt said I already had bought it, and asked if I wanted to download it. Worked this time.
Thanks

I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night Vision

Report it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Some songs stop playing after 60 seconds

Most of the songs on my ipod were burned thru itunes from cd's I've purchased new from retail stores, Amazon, etc. I'm having a problem where some songs stop playing after 60 seconds. It then goes on to play the next song. Can anyone out there shed any light on this for me?
Thank you.

This has started to happen to me too.

I downloaded an entire album off of itunes today. When i went to the library to listen to them, four of the ten songs only played to 45 seconds and then stopped completly. Where as the rest of the songs played fine. Is there anyway to fix it?

I downloaded an entire album off of itunes today. When i went to the library to listen to them, four of the ten songs only played to 45 seconds and then stopped completly. Where as the rest of the songs played fine. Is there anyway to fix it?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

TS3297 Purchased album & some songs only play 30 secs

I purchased an album and ceratin songs only plays 15-30 seconds through before the track skips onto the next one (even though the song is over 2 minutes long). I've checked the songs "info" and made sure that the stop and start time was not selected, which they are not. Has anyone else had this issue?
This is the first time I have encountered this issue, but it definately got me reconsidering purchasing music from iTunes again if this issue can't be resolved.

Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I purchased a new album and downloaded. When I play the first song only plays for 15 seconds then skips to the next song. Rest of album is fine.How do I correct this?

After purchasing a new album I found that 1st song only plays for 15 seconds then skips to next song. The rest of album is fine. How do I correct this?

Try Deleting it from your device, then download again from purchase history.
Hope this helps
PJRS

I've recently downloaded an album but some songs only play half way through and i'm no longer able to hear any audio. What can i do about this? Thanks

I've recently downloaded an album but some songs only play half way through and i'm no longer able to hear any audio. What can i do about this? Thanks

I am sorry to hear. Yes it's very disappointing and the fact that you can't at least re-download your purchase makes it that much more irritating haha well thank you and good luck!

I bought an album and one song only plays for 8 seconds

I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?

Hi bholdrofjustice,
Thanks for visiting Apple Support Communities.
You may want to delete the song that doesn't play, and download it again using the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the song still skips after 8 seconds, you can report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best,
Jeremy

Some songs only play for a few seconds.

I am having trouble with some mp3 songs that I have imported to my iTunes library. The songs play fine with other media players, but on iTunes a few songs only play the first few seconds. It only happens with a few songs. I don't know what to do. Any help would be appreciated.

Hi,
See the start time and end time for the song. It is in "get info"->options
In other words check the properties of the songs to see if it is set to play only for a certain duration. When it plays you can always slide the scrub pad to play the other non-playing sections (section outside of the play-duration set int he options).

I downloaded an album and the first few songs only play to 15 seconds of the song then the skip to the next one. I cant listen to them past those few seconds. What do I do to listen to the whole song?

So I downloaded the Ellie Goulding album and the first few songs only play up to 15 seconds of the song and then skip to the next one. It wont let me drag the scroller to a further point in the song because when I do it doesnt play and goes to the next one. But it isn't on the other songs. just the first 3 or 4. what do I do?I could rebuu the songs that would be a waste. I have a PC so i am having a hard time calling for support because I dont know the serial number.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

TS3297 Purchased album of Casting Crowns but some songs only play for 30-40 seconds. Where are my songs?

I'm new to purchasing and downloading music. What I did was use a gift card to purchase an album but most of the songs only play for 30-40 seconds. A couple play for their full time. What went wrong?

Delete and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

ITunes only plays a few seconds of song and moves on

I just downloaded an album from iTunes and the most bizarre thing is happening. For the first three songs, it plays approximately 3 seconds of the song and then moves to the next song immediately. But, on the 4th song and beyond it plays the entire song. I'm thoroughly confused by this and it's irritating to say the least! Any ideas as to why this is happening and how I can stop it without uninstalling and reinstalling iTunes? (If it helps, the album works fine on my desktop which I homeshare with).

Hello there, ashglaw14.
It sounds like you may have some interrupted downloads on your desktop computer. The following Knowledge Base article provides some steps to check if you have interrupted downloads:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If that is not the case, then you may just want to download the songs again, by deleting the songs having the issue:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Mac or PC
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Launch iTunes.
From the Library pop-up menu, choose Music.
Click Songs in the navigation bar.
Click the song you want to delete.
Press the Delete key on your keyboard.
In iTunes 11, the album cover art will remain visible, but a cloud icon will appear on it to allow you to download the item again (in countries that support this).
Note: If you didn't purchase a song from the iTunes Store, you won't be able to download it again for free from iTunes in the Cloud. You might want to back it up somewhere on your computer.
Once that is complete, then download your purchase again, by using the information found here:
Download past purchases
http://support.apple.com/kb/ht2519
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you will see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

My songs only play for 6 seconds

My imported music is only playing for six seconds then going to the next track. All of my purchased music works fine though. The imported files also play in their entirety on Windows Media Player so I know it's not the files' fault. Any suggestions?

Sure your gone for the day, but no luck. Still get 15 sec and then on to the next song.

Songs only play for 30 seconds

My CD Imports are only playing for 35 seconds before jumping to the next song. How do I turn Off the preview function?
Frustrating!!

Report it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT203167 Some songs only play a few seconds

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