HT203167 'Song isn't authorised to play on this computer'

I downloaded an album from iTunes a couple of days back, all the songs play apart from one when I play the song it asks me to authorise this computer to play this song so I authorise the song to this computer but it still can't play. So I just end up with the same message coming up over and over again. Can anyone help?
Any help would be much appreciated,
Many thanks!

"My computer recently crashed and I lost all previous settings and purchased music, could this be the reason?"
Did you authorise your computer again after the crash? When you have to reinstall Windows you lock out the previous authorisation as iTunes effectively see's the new installation as a different computer: About iTunes Music Store Authorisation and Deauthorisation

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