HT203167 What if an entire album was purchased and a few items were lost and cannot be found anywhere. What do I do to re-download them again?
What if I have purchased an entire an album, and three songs were lost and the album's digital booklet cannot be found anywhere on my computer or even in iTunes. Do I need to purchase the entire album again? Or what do I need to do?
Hello there D.Barraza!
If you purchased the entire album then you can simply re download it from the iTunes store, free of charge. Use this article named Downloading past purchases from the App Store, iBookstore, and iTunes Store found here http://support.apple.com/kb/ht2519.
To view or download previously purchased:
Apps, Books, Music, Movies, or TV shows on iOS
Music, Movies, or TV shows on Apple TV
Apps, Books, Music, Movies, or TV shows on a computer
You can choose where you want to download it to from that device.
All the very best,
Sterling
Similar Messages
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I bought an album in 2010. As far as I knew it was complete, but now it shows a ! next to one song on my iTunes library. When I sync, the song "cannot be found". The album is still available in the store.
I cannot work out how to re-download the song because my computer and the store think I have it already.
help please!Whether you can redownload music depends upon what country that you are in, it can't be done in all countries. What you can redownload will show via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
If music shows there but that tracks doesn't have the cloud symbol against it for redownloading, then delete it from the Music part of your library (where you are getting the 'unable to locate' message) and it should then get the cloud symbol against it for redownloading.
If you aren't in a country where music can be redownloaded then you don't have a copy of it anywhere e.g. on an iPod or your backup of your downloads/library ? -
I have purchased songs and they only play the first 8 seconds and go to the next song. I can't download it again, Itunes won't let me. How do I get the songs?
Try clicking on the Windows menu item then select downloads.
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I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!
Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again. -
What are the steps in watching a rental that was purchased and downloaded to your iphone 4? or to watch on a home laptop?
In order to watch it, just start playing it - if you've downloaded or synced it to your iPhone then it should be in the Videos app, or if it's on your computer's iTunes then it should be in the Movies section of your library. You have 30 days to start watching it from when you rent it, and once you start watching it you then have 48 hours (24 hours in the US) to finish watching it. As long as the film has been fully downloaded downloaded then you should be able to watch it without being online.
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I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.
settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
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I downloaded a full cd album from iTunes it said it had been downloaded but when I listened to them it only played a small part of each song then it stopped. What do i do? I don't want to have to download them again. Thanks
Other people have been having similar problems with songs over a number of days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
I downloaded an album and it wouldn't let me play a few songs, so i deleted the entire album to try and redownload it, now it won't let me...help?
Did you remove the entries from your library, or just the physical files?
Delete the entries, close and reopen iTunes, select iTunes Store in the left column, then Purchased in the quick links section. Your missing songs should be listed under Music > Not on his Computer.
tt2 -
why do i have to pay more than once for my purchased album in itunes, when i download them again?
Probably because you purchased them again, instead of following the proper method for redownloading apps.
Downloading past purchases from the App Store ... - Support - Apple -
Hi!
I recently destroyed my macbook pro and lost all my info. I need to redownload my programs. I bought CS5.5, but was upgraded to CS6 because it was purchased just a few weeks before its release. How do I do this? Thanks!Downloadable installation files available:
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I follow these steps but it redirects to me to itunes and says "Your request produced an error [newNullResponse] please help an expensive app was purchased and wasnt supposed too! I really need help asap
Use this Link to Contact iTunes Customer Service and request assistance...
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When attempting to purchase a song from i-tunes that was on an old ipod that I had to replace, the song is marked as 'purchased' and grayed out. Is there a way that I can download these previously purchased items onto my new ipod?
Lori,
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I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!
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i have redeemed 100$ into my account , but when i was purchasing an 99.99$ item ,it said insufficient .why ?
who can help me and thank you... why ?
Sales taxes. -
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