HT203167 When I purchased a "rest of the album" why do I get only the demo length of the songs?
I just bought the 'rest of album' Primus: They can't all be Zingers - when I download all of them - they are all demo legnth. ***??!!?
I've purchased over $1000 on iTunes - I feel really cheated, to be honest.
when I download all of them - they are all demo legnth.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
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Hello jandcsmom,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
Some pre-orders include songs that are available for download immediately. When you pre-order, you will be charged only for these songs and you will receive them immediately.
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