HT203175 I have one laptop that itunes will open but will not connect to the iTunes store
I have a laptop that itunes will open but never accesses the store. I have verified that there are no viruses and the internet connection is excelent. I have been through several of the troubleshooting tips on the web sitebut no luck. So I cannot deautherize that laptop since I am at my limit of 5 computers under one account which I think is crap since 2 of the computers died and I can never deautherize them ever!
I have another computer that I am trying to deautherize but it doesnot recognize my username and password for some reason eventhough it is working.
All of this just so I can update my **** software version on my 5th iPhone.
Please help if there is anyone outhere....
I have a laptop that itunes will open but never accesses the store.
Doublechecking ... it just keeps saying "Accessing iTunes Store"? Or is something different going on?
Similar Messages
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I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?
You would get better response from the iTunes community forum.
Have a nice day! -
My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?
Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
Then run the airport configuration utility from your laptop. Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility. Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
Check back if you're still having problems. -
When I connect to my two home wifi's which I have done forever my iPad will not connect to the internet ot let me get mail. Any suggestions?
When I connect to my two home wifi's which I have done forever my iPad will not connect to the internet ot let me get mail. Any suggestions?
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HT4623 My passbook will not connect to the app store. How do i fix this?
My passbook will not connect to the app store. How do i fix this?
I got the same error... the trick didn't fix it... but I don't think it has to.
I already have had the current American Airlines app and happen to be flying later today. I was in the app to view my boarding pass and it gave me the option to add it... clicked to do so..
and now that boarding pass is in Passbook!
While it's frustrating not to be able to see all the apps available that support passbook via that connection that isn't happening... and apps that support passbook don't seem to have the keyword 'passbook' to come up in a reg itunes search.. Apps you have and apps you want that you know support passbook are all you need. I initially thought had to download special passbook apps or something - not the case. Just grab the apps you want normal via the iTunes store - and those that support passbook allow you to add the cards and passes and such to it.
Hope this helps. -
ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help
Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.
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My Ibooks application will not connect to the iBooks store
my iBooks application will not connect to the iBooks store
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain /System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings. -
HT4623 my Ipad will not connect to the apple store
i have a second generation ipad that will not update
Update your iPad to IOS 6.1.3
http://support.apple.com/kb/HT4972 -
Using Windows 7, i-tunes will not connect to i-tunes store. How do I fix this?
Using my desktop with Windows 7, my iTunes will not connect to the iTuens store. All other functions of iTunes works great. I have all other programs that require internet working just fine..ie browsers (IE, FireFox or Chrome, and all email services) and all work normal.
I updated iTunes to current version as of today April 6, 2012 and now it does not work going to the iTunes Store.
I have about 6-8 different Apple devices that use this iTunes, but right now, none of these are connected with my iTunes, as I was just going in to do some music shopping first before connecting any of them to my PC.
How do I fix this?
Thanks in advance for any and all helpful information!
AngieClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
My MacBook will not connect to the Internet, but all of my other devices connect perfectly.
I have a MacBook and it will not connect to the Internet. It connects to wifi, but then when I open Safari, the page does not load. I have tried forgetting the wifi network, deleting keychain passwords, and restarting the computer, but nothing has worked. Does anyone know what I can do to fix this?
Did you set DNS Server properly?
System Preferences -> Network -> Advance... -> DNS -
My I pad 2 will not connect to the App Store suddenly even though the log in details have not changed.
It will also now not play anything in I player, or you tube?
Help! Please!could it be because it does not have a connection to the Internet ?
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My macbook air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbookpro that is able to connect with no issue. HELP
Reset the TC to factory and start again.
Use all SMB type names for wireless and base station.. Not apple type names.. this is more important since Mavericks.
I also recommend different names for the different bands.
So for example.
TC name.. TCgenx (I use whatever the generation number is for the x.. eg TCgen4 or latest one TCgen5)
WIreless name.. TC24ghz for 2.4ghz
TC5ghz for 5ghz
You can also set the channel manually.
If you still have issues.. start with no security and then if it fails to connect there is something seriously wrong with the laptop. Did you upgrade install Mavericks?? That can lead to driver issues.. I would recommend a clean install. -
my ipad2 will not connect to the internet, it says that it "unable to join"...but my laptop is connected to the internet.... i don't understand why all of a sudden it stopped connecting it dosent make sense.
hmm, well I would say that raises the possibility of an issue with your ipad, and lessens one with your router.
What version iOS are you using? Update
Then Its time to try a restore.
How to update your iOS device
http://support.apple.com/kb/HT4623
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766 -
My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
I have apps on my iPad and my computer is not connected to the Internet. How do I get my apps to load on the computer ? Because it says the apps on my iPad will be replaced with the apps that are on the computer but there is none there!
Authorize the computer in iTunes -- Store>Authorizie this computer. Transfer the purchases from the iPad into iTunes and then you can sync with iTunes. Read this for instructions on transferring purchases from the iPad into iTunes.
Transfer purchases.
http://support.apple.com/kb/HT1848
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