HT203175 I installed the latest version of iTunes, 10.7?, and my Vista computer won't open it due to a DEP problem. How do I fix that?
I installed a new version of iTunes on my Vista comuter and iTunes will not open due to a Data Execution Prevention issue. How cam I fix this?
I just got off the phone with senior level support at apple. There are two things she had me do to fix this problem.
1. Uninstall itunes and then re-install version 10.7 from the apple website here: http://www.apple.com/itunes/
2. Then go here: http://support.apple.com/kb/dl837, this will take you to the Quick-time version 7.7.3 for Windows page, download & install this version. You will need to reboot after this install and once you have finished you should have no problems opening Itunes.
Similar Messages
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I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!
Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
hi everyone.. I have windows 7 (32 bit operating system), and have tried installing the latest version of Itunes, but my PC keeps saying windows 7 error (126) ? I have no idea on how to fix this??
Please could someone help???
And it also mentions mediatoolbox dll. is missing?? haha i have no idea what that means??? please help...
Thanks alot! I really appreciate your help..Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have just tried to instal the latest version of itunes. It failed and I got a message saying ' An application has made an attempt to load the C runtime library incorrectly' I completely uninstalled itunes and tried to install an earlier version and got the same message. So I can no longer access my itunes files. Help
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Error message when installing the latest version of itunes
I tried installing the latest version of iTunes and received an error message. Asked to reinstall, but still doesn't work. I receive Windows Error 127 and AdiAdID_AcuireMatchSlotIfNecessary error messages.
Hey AstuteInvestor,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found. how do I get Itunes to start working again?
See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
I installed the latest version of iTunes but when I went to sync my iPod I got error message -50 and my iPod would not sync. I tried re-installing the most recent version of iTunes but this made no difference. I then tried installing an old version of iTunes but it would not install. I am furious because I bought music via iTunes store and I cannot get it to load onto my iPod. Can anyone help? Or can anyone give me a direct email address for iTunes support? I have been going round and round on Apple's stupid website and cannot find any help or an email address.
Quit iTunes, reboot your PC, restart the iPad and then try again.
Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?
If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll. -
I tried to install the latest version of iTunes on my Windows PC, but the installation failed and I have the error message "Runtime Error R6034 An application has made an attempt to load the C runtime library incorrectly." When I then tried to run iTunes (assuming that, since the new install failed, my older version was still OK) I got the message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114". I tried then uninstalling iTunes and reinstalling it fresh, but encountered the same problems. Help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?
Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M. -
I just installed the latest version of iTunes on my windows 8 computer. I was trying to transfer an audiobook I downloaded through overdrive media console to my iPod nano. Overdrive says it was transferred successfully, but it is not in my iPod. I have had no problems transferring audiobooks until I downloaded this new version. Help!
I just realized that part of my post got cut off. There was a message that i could not connect to the Apple store (and my genius stopped running).
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I just installed the latest version of iTunes, but a pop-up window keeps saying I need to download iTunes 10.1 or later in order to use my brand new iTouch. Whyyyyy?
Try restarting your computer
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After installing the latest version of iTunes, I can no longer export music files converted by EZ Vinyl Conversion software to iTunes, which is the only export option available in the software. I have been converting my vinyl records, tapes and cd's to MP3 files in iTunes for about a year now, and have well over 1000 man-hours invested in this effort. I tried restoring the last version of iTunes, but it will no longer read my library, as, apparently, the new version modified the library file(s) in some way. I want to reenable this export-import function to finish my archival. What is necessary ???
Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore the ipod, can anyone help?
If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll. -
I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)
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