HT203175 I still can not access my iTunes store. I have done everything, but still nothing happen. What do I do now?

It is flipping impossible for me to access my iTunes store. I have read and done everything and it still will not let me access it. I am very disappionted with iTunes. How do I fix this problem?

It is flipping impossible for me to access my iTunes store.
Could you walk us through what happens when you try to access the store please, Alicia?

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    Many people (including me) are having the same problem at present. There are other threads in the message board with the same complaint.
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  • I can not access my iTunes  store and why

    Pls can some body help me out.

    I can confirm this.
    Was having issues with my iTunes and iTunes Match last night, which in the end seemed to boil down to my ISP throttling my iTunes ports that were being used for uploading. Somewhat resolved this by throttling the ports my self down to 100kbs.
    Anyways, got on tonight to mess around with it and to see if I could find a better solution than throttling... Attempted to download some of my purchased songs and was unable, the download would stall before it even began. Tried to do the basic trouble shooting of restarting my modem router and computer, no dice. Stepped it up to trying to sign out of the iTunes store and then log back in. Well, now I cannot log, iTunes gets stuck on "Accessing iTunes Store".
    This is a real bummer.
    I did try a number of steps including (after backing up important files!) deleting all my iTunes pref files, as well as the By Host iTunes files (later restored after they did not fix issue), then I monkied with my router some along with network settings (mostly playing with ports and DNS settings). Still no luck. I even tried reinstalling iTunes with no success.
    I guess its reassuring that others are experiencing the same issue I am... On the same network I am able to access the iTunes store and iTunes Match without problems on other devices (iPad and iPhone) besides my new machine. I have taken advanced steps to try and fix it on my end, and am now feeling that this is something goofed on Apple's end.
    *Edit: Opps, just noticed I had wandered into the iPad community. Hah, have a bunch of tabs open trying to figure out what is wrong. So... Yah, appears to be happing across multiple devices and at random. Not sure why computer isn't working, but my iPhone is just fine.
    Message was edited by: KojiroGEAR

  • I have Windows 7 64 bit, I downloaded iTunes 10 64 bit but can not access the iTunes store.  I keep getting I do not have a secure connection, which I do.

    I have Windows 7 (64 bit) and iTunes 10.2.2.12.  I can access the web through Mozilla and Internet Explorer.  But, when I open iTunes I can not access either the iTunes Store or iTunes Help.  I keep getting a message that says the web connection is not secure.  I use a Intel wireless router that is secure.  I have tested my Norton program, but it is not Norton that is blocking iTunes.  What can I do?

    In the course of your troubleshooting to date, have you checked through the following document?
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  • TS2753 i have removed iTunes and re-installed the latest version for Windows XP and still can't access the iTunes store; is there any way to get access to the iTunes store again?

    I am unable to access the iTunes store for the last two months, I've tried removing the software and re-installing the latest version for Windows XP and still no access; is there a solution that would allow me to get access again?

    If you haven't got a backup copy and if it's still in the store then you can try contacting iTunes support and see if they will grant you a re-download (there is no guarantee that they will) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I can not access the itunes store on windows 7

    Hello there,
    This is the 3rd day that my daughters been trying to set up my iPod as my husband and I leave for Mexico on Tuesday.
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    Hello there, Duane Harris.
    The following Knowledge Base article provides in-depth troubleshooting steps for resolving your issue:
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    http://support.apple.com/kb/TS1368
    Thanks for reaching out to Apple Support Communities.
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  • I can not access the itunes store

    I can not open the i tunes store

    Close your iTunes,
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    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
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    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I have a 64 bit Windows 7 laptop and can not access the itunes store.

    No error, just sits there saying "accessing itunes store".  Any ideas?

    Close your iTunes,
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    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
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    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • TS3074 I have an Error Message 7 (14001) says itubes was not installed properly to reinstall. Have done this but still will not open still gives me that error.

    I have an Error Message 7 (14001) that says Itune was not installed properly, to reinstall.
    I have tried this twice to no avail.... any answers ?   Thank You

    Hello Debbie,
    Thank you for the details of the issue you are experiencing with iTunes.  It sounds like you have tried reinstalling iTunes twice, but you may need to reinstall Microsoft's .NET Framework:
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    This issue may be caused by a bad installation of a version of Microsoft's .NET Framework. It's important to note that versions 2.0, 3.5, and 4.0 can all exist side-by-side. Click the arrow next to your OS to reveal links to the versions of Microsoft's .NET Framework that are applicable to your OS; you will need to download and install ALL of these.  These links will take you to a download page.  Click the download button on this page and click Save in the subsequent window to save the installer to your Downloads folder.
    Windows XP:
    Microsoft .NET Framework 3.5 SP 1Microsoft .NET Framework 4.0
    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-9 19f-b21f31ab88b7Windows Vista:
    Microsoft .NET Framework 3.5 SP 1
    Microsoft .NET Framework 4.0
    Note:  Microsoft .NET Framework 2.0 is already installed as part of Windows Vista.  You can not modify the installation of this version of the .NET Framework in Windows Vista.
    Windows 7:
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    Note:  Microsoft .NET Framework versions 2.0 and 3.5 are already installed as part of Windows 7.  You can not modify the installations of these versions of the .NET Framework in Windows 7.
    To resolve this issue, run these installers one at a time and follow the instructions on screen to install each applicable version of the .NET Framework.  If this version of the .NET Framework is already installed, you may see a screen similar to the one shown below.
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    iTunes for Windows: "Error 7" message when opening iTunes
    http://support.apple.com/kb/TS3074
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Have done everything but still can't text

    I have had this phone for 1 day and shortly did a factory restore..pulled battery etc...still can't text was told if i did *228 i would fry my 4 g simply card help me

    May want to give more information....
    1. Can you make calls, if so its not a network activation issue?
    2. Are you haveing any errors when attempting to send text and if so what errors?
    3. When did the issue start?
    4. Are you using tha stock SMS application or a 3rd party software?

  • I can not access the Itunes store. It will show me half of a progress bar and then diappear, and nothing comes up.

    I have already tried uninstalling, and reinystalling everything with Itunes in the ordered specified by Apple Support, and yet still no change. I made sure it was allowed through Firefox, and everything checks out.....I'm stumped. My only other thought is...I am wondering if it has to do with me installing Spotify. Anyone have a clue?

    I tried turning off my accelerators, and still no change. I also tried to repair I tunes....no change.......I can update my ipods and do EVERYTHING else.....I just cant access the store. I tried something else today...dont remember exactly what it was, lol...but I got a message that said Itunes wasnt connected to the internet...so at least I know what the problem is....I just wish I could fix it..............

  • Even during the download of free content pops up an error can not connect to itunes store.

    During the download of free content pops up an error can not connect to itunes store.

    Got a bit further, but now just sat here with 2 apps waiting!
    Wifi is fine, can surf, email, etc, but store is still not working.

  • TS4036 I cant access my Itune store from my PC. I have entered my ID but still can't access the store. I have tried removing it and re-installing it but to no avail. I can access the Itunes store with Iphone and Ipad but not my PC.

    I can't access my itune store through my PC. I have tried removing and reinstalling Itunes,but to no avail. I also tried accessing trough I cloud on my pc but it say apple ID not correct but my Apple ID works on all my other devices such as Iphone 4s and Ipad 2. If I go to Icloud.com I can access my account but can't get to Itune store.
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    Thanks
    Dan

    The apps I currently have are for the i phone and i pad but i would like to see this on this computer
    On the Mac Air launch iTunes. Then connect either the iPad or iPhone.
    Select the iPad or iPhone under Devices left side of the iTunes window in the source list.
    Then select Apps from the menu on the right.
    If you don't see the apps listed there, from your iTunes menu bar (top of your screen), click Store > Authorize This Computer.
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