HT203175 itunes cannot connect to tunes store an unnone error occured( 0x80090318)

itunes cannot connect to tunes store an unnone error occured(0x80090318)

Hey there Arogarch,
It sounds like you are getting this error code when trying to access the iTunes Store. This specific error is referenced in the article named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Thank you for using Apple Support Communities.
Cheers,
Sterling

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    With those symptoms, I'd try the following document:
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    Hello Embassykw,
    It sounds like your iTunes Store page does not load and instead gives you an error code. I found this error code in an article that will be helpful for you named:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
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    Thanks, but that didn't help me.
    iTunes Store <[email protected]> wrote: Dear Mary,
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    Apple Discussions are another source of information about iTunes, where
    everyone from new users to professionals can interact and share their
    knowledge and experiences. You may find another user with the same
    operating system or ISP that may be able to help resolve this issue. You can
    find the iTunes discussions group at:
    http://discussions.info.apple.com/itunes
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    [quote]
    Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
    System manufacturer System Product Name
    iTunes 7.7.1.11
    QuickTime 7.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.0.1.5
    Bonjour 1.0.4.12 (118.4)
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    Video Display Information
    NVIDIA, NVIDIA GeForce 8800 GTS
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {BB302319-0548-4244-AC1A-F9E08C8F14A1}
    Description: Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
    IP Address: 192.168.1.4
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    DHCP Server: 192.168.1.1
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    Lease Expires: Mon Sep 08 21:57:33 2008
    DNS Servers: 208.67.222.222
    208.67.222.222
    208.67.220.220
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    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
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    TLS 1.0 Support: Enabled
    Firewall Information
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    Connection attempt to iTunes Store was unsuccessful.
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    Secure connection attempt to iTunes Store was unsuccessful.
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    SO we rule out Winsock provider issue.
    Can you try these entries in command prompt (Run as Administrator for Win7/Vista) one at a time?
    ipconfig /release
    then
    ipconfig /renew
    restart computer
    ipconfig /flushdns
    totally shut down computer then restart.
    netsh winsock reset all
    restart computer
    Now test your iTunes again. If that does not work, uninstall your Antivirus program and test again.

  • Why itunes store always show me this arror , ( i tunes could not connect to the i tune store. ah unknow error accurred ( 0X80090318)  )may i know how to solve it ..

    1. may i know how to solve this error ?
    2. may i know how to sync video from my library to ipad ?

    Hello celine1556,
    For your specific issue on error code 0x80090318, take a look at the article below. It walks you through downloading Autoruns for Windows and looking for anything that could be causing a conflict with syncing your content over. 
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/en-us/TS4123
    Regards,
    -Norm G.  

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