HT203175 My daughter can not remember her password how can I reset it her ipod?

My daughter forgor her password how can I rest it through itunes?

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

Similar Messages

  • My daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!

    my daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!
    how can i get this ipod reset.  She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my account

    That has nothing to do with an update server. Do the following:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
      If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes

  • TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I am trying to update my adobe flash player and I am having problems logging on as I cannot remember my password-how do I reset that password

    I am trying to update my adobe flash player and I am having problems logging on as I cannot remember my password…how do I reset that password

    OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite
    Reset Password starting from Recovery HD
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.

  • My daughter can not  remember her ipod password and it has been disabled, what can I do

    My daughter put in a new password and  can not remember it.  She has tried multiple times to log back in but now it states it is disabled and to go to itunes.  Any suggestions to how to open her ipod?  She does not have her own itunes account and uses mine and my husbands.. will this be an issue

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         

  • I chose to have my backup encrypted but can no longer remember my password how do I reset the password function?

    I have an iPhone 4S and decided one day to encrypt my backup function. Then after I started to receive information from my iPhone stating that it hasn't been updated in XX weeks, (actually now 23), I decided that maybe the problem was with the encryption. So I attempted to open up the backup using a password that I thought I had set up for it. But each time I tried this password and other variations of the password, I never was able to do so. I want to remove the encryption and have a straight forward backup if ever possible agian. I have tried everything I can think of to reset the password but without success. I would love it if someone could tell me a simple way of doing so, short of chanting mystical verses while swing a dead chicken over my head...(actually tried that too

    If you're using iCloud via Wi-Fi or backing up to the computer it is automatically encrypted (but on iTunes you can choose to encrypt it or not) but anyways if deleting the backup does not work you and you cannot remember that password for anything else including you're apple ID (if you used it) you may have to restore it.

  • How to view a picture on a locked desktop icon if I do not remember the password?

    How to view a picture on a locked desktop icon if I do not remember the password?

    Changing or resetting an account password 
    Search Knowledge Base - http://support.apple.com/kb/index?page=search 

  • My daughter can not remember her ipad password. Went into itunes to reset her password and it wants a password which we do not have!!!!!  How do we reset a password for her ipad?

    Have a disabled ipad due to my daughter can not remember her password.  Went into itunes to reset password and it says we need a password....which we do not have.  How do we reset her password?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here.  If you have IOS-7, read this.

  • TS1702 my daughter lock her ipod and don't remember the password, how do i get to reset?

    my daughter lock her ipod and don't remember the password, how do i get to reset?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I can not activate my iphone 4 after installing the firmware ios 7, can not remember the password apple id, a check box is all

    I can not activate my iphone 4 after installing the firmware ios 7, can not remember the password apple id, a check box are all available, please look into this matter
    serial number TP113FG5A4S, imei 012657000548662

    Copied from my initial post:
    Then you'll NEVER be able to re-activate the phone. This is called Activation Lock & there is no way around it if you don't know that info.
    You can try & recover the ID here:
    https://iforgot.apple.com/appleid

  • My dad has dementia - does not remember his password. His hard drive has been erased. We need to reload Mountain Lion and can't figure out how to do it.

    My dad has dementia - does not remember his password. His hard drive has been erased. We need to reload Mountain Lion and can't figure out how to do it. Internet recovery asks for his Apple ID and password. He has no idea. I have an Apple ID but have never bought anything through the iTunes store so it won't accept my Apple ID. I don't know if his computer is under warranty. He does not remember if he has Applecare. I tried reinstalling Leopard -- the computer originally came with Leopard -- but the computer screen goes grey and a message comes up saying I need to restart. He wants to give this computer to me since it's useless to him. What do I do to get a system on it again?

    You will need to reformat the hard drive to go back to Snow Leopard or Leopard.
    Does he have a Snow Leopard Disk? He should, as there is no way to go from Leopard to Mountain Lion without it. If you can find the Snow Leopard Disk, I'd at least start with that.
    You will need to use Disk Utility in the installer to format the hard drive and get rid of the recovery partition.
    Boot from the installer disk by holding down the C key on restart. When it boots, Open Disk Utility (Utilities menu, at least in Snow Leopard).
    Select the Hard drive and then click the Partition tab.
    Select 1 Partition from the partition menu.
    Select Mac OS Extended (Journaled) as the format.
    Name the drive (Macintosh HD is the standard).
    Click Apply to partition the drive.
    When it is done, quit Disk Utility and install the OS.

  • I put parental controls on my sons computer and now he is unable to get onto many needed sites.  I would like to change the restrictions but unfortunately I can not remember my passwords.  How can I find my passwords?

    I put parental controls on my sons mac book air and now he is unable to get onto many needed sites.  I would like to change the restrictions but unfortunately I can not remember my passwords.  How can I find my passwords?

    That is stealing. Your friend has no right/licence to give the songs to you. It violates copyright law.

  • I do not remember my password of filevault and i can not install some softwares on my mac please help me

    i do not remember my password of filevault and i can not install some softwares on my mac please help me

    Are you sure FileVault is active? You could not have started up without entering the password.
    If you are sure, see below.
    If you forget the password and FileVault is on

  • Just got an iphone 4 from my dad and its his old iphone and i was gonna delete his account so i can put my account on the iphone but he does not remember the  password so I couldnt delete it. I need help deleting it without a password

    just got an iphone 4 from my dad and its his old iphone and i was gonna delete his account so i can put my account on the iphone but he does not remember the  password so I couldnt delete it. I need help deleting it without a password.

    If the iPad has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device or to turn off Find My iPhone - then you will need that information. There's no way around it If your father can't remember the password, he'll need to recover it.
    http://iforgot.apple.com
    If he can't do it via that page, then he'll have to call Apple Support and ask to speak with Account Security.
    If that's not the "password" you meant, please post back and clarify.
    Regards.

  • My daughter doesn't remember her security code, how can I reinitialize her IPod

    My daughter doesn't remember her security code, how can I reinitialize her IPod

    Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
    For how to restore:
    iTunes: Backing up, updating, and restoring iOS software

  • I changed recently because apple ID not remember the password. More joined the icloud not changed, still with the old ID and now I can not delete the account because the icloud iphone app search I do?

    I changed recently because apple ID not remember the password. More joined the icloud not changed, still with the old ID and now I can not delete the account because the icloud iphone app search I do?

    What?
    Try posting in your native language, the above makes no sense.

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