HT203175 On my PC when I attempt to go to the Itunes store it will not connect and it gives me error (-3221). any ideas?

On my PC when I atempt to go the Itunes store it will not connect and gives me the error message (-3221). any ideas?

Try this discussion...
https://discussions.apple.com/message/2229242#2229242
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I have a new 27 inch i Mac which works well except the App store app will not open, and when it is attempting to, my network crashes. What do I need to do? Mark

I have a new 27 inch i Mac which works well, except the App store app will not open, and when it is attempting to, my network crashes. What do I need to do? Mark

Hi,
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If after reboot that doesn't help...
Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens.

I have itune 10.5 with windows 7, when i click itune store it is not connected and show blank page

I have itune 10.5 with windows 7, when i click itune store it is not connected and show blank page.

You can't, Anh. That's what people are telling you. At this time there's no way to get out of recovery mode. You're playing around with beta software and this is what you get.
Tell your "developer friend" he needs to talk to other developers to see if this can be fixed, or have him replace your devices that you should never have let him play with to begin with.

TS1474 When I download a song from the itunes store it will show up in my itunes library. However even though my music shows up on itunes in my download location folder my songs are not showing up there. Where are they downloading to?

When I purchase songs from the itunes storethey will show up in my itunes library but in the actual location file folder some songs are not showing up there. How do I fix this

Try redownloading iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I attempted to download a song. It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H.

I keep getting a message stating my internet connection timed out when trying to sign in to the iTunes store.

When I attempt to log into the iTunes store, I get an error message stating that my internet connection has timed out. I am able to access the internet otherwise. I am running on my home WiFi network from AT&T. I've removed iTunes and reinstalled it several times with the same outcome. Is there anything that I may be over looking, such as internet speed, etc? I've also check my firewall and pop up blocker and the program is allowed.

i've been having trouble for the last couple weeks, and after spending HOURS trying every solution i could find, i still can't get the store to load, or for itunes to stop hanging my computer. however, through the process of elimination, i did figure out that i had a router that died. got that going now, just wish i could get the itunes store to work.

When I try to purchase from the itunes store, message says purchase can not be completed.

When I try to purchase from the itunes store, I will occasionally get a message that says "Your purchase could not be completed."
Very annoying!

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1926 When I try to go to the itune store it doesn't open. Just says accessing itunes store. Can someone help me please

When i try to get into the itune store it just keeps running and never let me in. Help anyone.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.

When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'. I can access my account on a different PC but not my own. Can you advise me as to what I should do please?

Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen

TS3297 Every time I open iTunes to listen to music, not access the iTunes Store, I get the password sign in box, over and over again. When I try to access the iTunes Store it does not except my password. This has happened since the last update.

Everytime I open iTunes to play music, NOT to access the iTunes Store, I get the password sign in box for the iTunes Store. If I click cansel the box pops up a second time.
When I try to sign in to the iTunes Store it does not except the password and pops up the sign in box afain,and again endlessly.
This started happening about two weeks ago.

if itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device

HT201272 You seems not to understand what I mean and what I'm having like problem. I still have my payment recut from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs, 7 are still avail

You seems not to understand what I mean and what I'm having like problem. I still have my payment receipt from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs I've paid for, only 7 are still available from this list on my iPhone. There is no possibility to download the other 2 without paying for them. I've spoke to the lady from Mississippi on the phone 2 days ago from about 2 hours calling from Belgium but unfortunately she couldn't help me. It's the 3rd time I complain about this. How many time shall I pay for the same songs?? If you can access my music list and my past receipts payment you will be able to find out what I mean. I went back on iTunes I've found the the songs I already downloaded in October that should be on my playlist but if I click on them it will charge me again 0,99 cents. It's been 3 years I've been using the same apple ID with my iPhones. I just wand to get my songs back without having to pay them twice or 3 times

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

When I try to purchase songs the ITunes Stores says the session has timed out and to check my network settings

When I try to purchase songs in the ITune Store a message pops up and says my session is timed out and to make sure my network settings are correct.

I have been doing stuff with my account and my wife and kids accounts all day trying to setup home sharing. I got that all setup but the whole account access and so on and iTunes store has been horrendous today. I constantly have been timing out trying to update emails on accounts and change passwords as well as buy stuff off the store.
So your not the only ones for sure something is going on

When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this?

When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.

I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828

When I click on "rent" in the iTunes Store nothing happens.

When I click on "rent" in the iTunes Store nothing happens.
I am signed in with a current credit card number.
Any ideas what I should do?
Thanks!

I ultimately decided to 'gift' the movie I wanted to watch to myself. This is not a great solution as you then have to purchase the video; no option to rent.
Still looking for solutions if anyone has ideas.

HT203175 On my PC when I attempt to go to the Itunes store it will not connect and it gives me error (-3221). any ideas?

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