HT203180 how can you check prior to purchase if the video format is compatible, and how to get refund if purchased itunes video cannot play on the ipod

Is it possible to check prior to purchase that the iTunes video about to be purchased can played on the iPod.  Also is it possible to get refund if purchased videos from itunes are not compatible on their own products (i only play videos on my ipod).

I am having this same issue since I updated OS7. Please advise.

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