HT203180 i converted my videos to mp4 but itunes still refuses to let it work and shows the same window shown above. I transfered all photos and music but i can not transefer my home videos. what should i do?

i converted my videos to mp4 but itunes still refuses to let it work and shows a winow that says "....... (item) an not be copied to itunes because it can not work on your ipad" although mp4 files are supposed to work on my ipad. i tranfered all music and pictures to itunes but i can't transefer my videos. What should i do?

Since I am impatient and can't wait for 90 minutes for an answer, I have decided to lose everything on my iPod and try to remember all the songs I had on them. But if anyone can help me prevent this in the future, that woud be great!

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When i bought my mac I used an old app account that i do not remember it's password, so i had to open a new one but i can't updates my programs, so what should i do !

when i bought my mac I used an old app account that i do not remember it's password, so i had to open a new one but i can't updates my programs, so what should i do !

Better to use the original Apple ID used when you set up your Mac.
Help here > Apple ID: How to find your Apple ID

I erased my drive on Macbook pro, trying to reinstale os x Maverick but it is not available on App store, what should I do?

I erased my drive on Macbook pro, trying to re-install os x Maverick but it is not available on App store, what should I do?

Install Yosemite instead of Mavericks. Or you can do the following if your computer supports Internet Recovery:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

I updated my mac to yosemite.My finder have an iCloud drive.I save some files in iCloud drive ,but i can't find them in finder.what should i do?

I updated my mac to yosemite.My finder have an iCloud drive.I save some files in iCloud drive ,but i can't find them in finder.what should i do?

YOu restore your phone from your icloud backup.
http://support.apple.com/kb/HT1766

HT2693 I have the wrong email address on my icloud and my ipod touch says I need to verify it but I can't because I misspelled it, what should I do to change it?

I have the wrong email address on my icloud and my ipod touch says I need to verify it but I can't because I misspelled it, what should I do to change it?

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

HT5568 I have Mac OS X 10.7.5- can not download safari from anywhere, what should I do?

I have Mac OS X 10.7.5- can not download safari from anywhere, what should I do?

Safari is part of OS X 10.7.5, and your downloads should be via  > Software Update...
Can you provide some details on why you're trying to download Safari? Did Safari get deleteed from the dock or from the /Applications folder? Is Safari failing somehow?
There are ways to re-load Safari using the standard updates, if so. That usually involves re-applying the combo update kits, but I'd not start with that as a suggestion without knowing a little more about what's causing you to seek to re-download Safari...
And FWIW, and this may well be obvious to you, but — based solely on your phrasing, as I don't know how familiar you are with this stuff — recognize that sites claiming to offer {Safari or other web browsers, video codecs, flash players, system performance accellerators, anti-virus software, cache cleaners, games, whatever} can be distributing malware for OS X. Once the tool is downloaded and installed and authenticated, then the tool can do whatever it wants. Put another way, please don't try downloading Safari from anywhere. Please get Safari only from the Apple web site.

ITunes randomly stops playing purchases that have previously viewed on the same hardware. It has an error message about HD. How can this issue be resolved? What information is available besides the "learn more" option that does not deal with the problem?

iTunes randomly stops playing purchases that have previously viewed on the same hardware. It has an error message about HD. How can this issue be resolved? What information is available besides the "learn more" option that does not deal with the problem?
Many people have the same problem. However, there is little or nothing readily available to users. This problem has existed for two or more years. Does anyone have anything to offer about this disturbing problem?

Thanks for the suggestion kcell. I've tried both versions
9.0.115 and 9.0.124 and both fail with the policy permission error.
I also tried with and without your crossdomain.xml file but
with the same result. It looks like this file is intended for URL
policy, instead of socket policy. Recently Adobe separated the two.
When I run with the files installed on my dev PC, it does
work, which makes sense because the flash player isn't loaded from
an unknown domain.
I did get one step closer. If a crossdomain.xml in the server
root exists and the socketpolicy file is loaded from the app folder
then the first two warnings disappear. The logs now show:
OK: Root-level SWF loaded:
https://192.168.2.5/trunk/myapp.swf
OK: Policy file accepted: https://192.168.2.5/crossdomain.xml
OK: Policy file accepted:
https://192.168.2.5/trunk/socketpolicy.xml
Warning: Timeout on xmlsocket://192.168.2.5:843 (at 3
seconds) while waiting for socket policy file. This should not
cause any problems, but see
http://www.adobe.com/go/strict_policy_files
for an explanation.
Warning: [strict] Ignoring policy file with incorrect syntax:
xmlsocket://192.168.2.5:993
Error: Request for resource at xmlsocket://192.168.2.5:993 by
requestor from https://192.168.2.5/trunk/myapp.swf is denied due to
lack of policy file permissions.
Which basically says, everything is okay, but you stay out
anyway.
PS: I found the XML schema files here:
http://www.adobe.com/devnet/flashplayer/articles/fplayer9_security_02.html
and the socket policy schema:
http://www.adobe.com/xml/schemas/PolicyFileSocket.xsd.
UPDATE: When serving up the policy file on port 843 using the
example perl script then the socket connection seems to be accepted
and the connect succeeds. After that flex hangs trying to logon to
the IMAP server.

Is there any way of exporting a clip (example 1 hour) into 4 seperate 15 min clips at the same time? Or does anyone have any ideas along the same lines to save time? Add my skype baconhousevidz if you can help or are unsure of what im asking

Is there any way of exporting a clip (example 1 hour) into 4 seperate 15 min clips at the same time? Or does anyone have any ideas along the same lines to save time? Add my skype baconhousevidz if you can help or are unsure of what im asking
thanks everyone

BaconHouseVidz wrote:
… at the same time…
in hope to speed things up?
no, no effect.

HT1296 whenever I try to sync my phone with itunes, it prompt with a window saying that this computer is not authorised. Although I again authorise my computer through store option but again while sync it shows the same window. I am unable to sort it out

whenever I try to sync my phone with itunes, it prompt with a window saying that this computer is not authorised. Although I again authorise my computer through store option but again while sync it shows the same window. I have reinstaled itunes also but invain. I am unable to sort it out pl help

Hello dizzy bizzy,
Thank you for providing the details of the issue you are experiencing with purchases from the iTunes Store. I recommend following the steps in the following article:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT201274 i have ipod 2nd generation and i had reset Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am co

i have ipod 2nd generation 32 gb and i had reset > Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am confused!!

For a 1G and 2G it can take hours. Make sure it is connected to a charging source otherwise the battery can fully drain before it is done. If still problem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am deleting my files but it does not go to trash? What should i do?

I am new to Mac, so kindly tell me the solution.

OK, I'm going to break down, essentially, what the article said:
Launch Terminal (found in Applications>Utilities folder). At the $ prompt, type (or paste):
ls -la
and hit Return. In the right hand column, you should see .Trash listed and to the left, you will see the "owners" name (in my case, clintondyches). If the owners name shows as root then the following will fix the problem. At the same $ prompt enter
sudo chown yourusername .Trash
(replace yourusername with your actual user name - such as mine being clintondyches).
At the prompt $ again, type or paste:
ls -la
If this was successful, you should see yourusername instead of root.
You should be in business now. You should have ownership of .Trash and be able to empty your Trash, drag items to it and empty it, etc.
Call back and let me know...
Clinton

TS3694 Keep getting the error code 3194 and everything is up to date on my computer. Can not restore or update. What should I do? Im trying to get to iOS 6

I have been trying to update to iOS 6, I have updated my iTunes, as well as my OS on my Windows 7. I have an iPhone 4s but I keep getting the code 3194, I have no clue what it is, but it is very annoying. Does anyone have any suggestions? What should I do?

From this article: http://support.apple.com/kb/TS3694
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

The 5 Step troubleshooting didn't work and now my iPod is making a clicking sound. What should I do?

My iPod froze while loading a song. I held down the center button and Menu to restart it. An O with an X in the middle appeared, and the link to Apple's support site. I followed the link and tried the troubleshooting steps for my iPod (An 80gb iPod classic). Toggling and restarting both brought me back to the same O & X screen. I tried plugging my iPod into my laptop to see if it needed charging (it was fully charged this morning, but maybe it had gone off in my bag?) My laptop does not recognize that my iPod is plugged in, and my iPod is now making clicking sounds. The O X screen reappeared and then shorted out. If I try restarting again the same thing happens. What should I do?

A better way is to select the photos in iPhoto and export to a desk top folder, right click on it and burn to disk
LN

I can not turn on my computer what should I do?

My computer after freezing up and me force powering it off keeps giving me an error message that tells me to turn it off and turn it back on. I keep doing what it's telling me to do but the result is the same. I tried turning it on in safe mode but it wont. What is another way of rebooting/ restarting my computer?

Insert your original OS X install DVD and restart while holding the C key. Choose your language and at the next screen go to the menu bar on top and click the Utilities menu, select Disk Utility and repair your hard drive. Quit DU and Quti the installer, choose your startup disk and restart. Did it restart normally?

To access my bank account in Costa Rica it says I need javacpl but I can not find it... what do I do

The bank provides good instructions but the computer can not find anything called javacpl so I am not able to open it and make the settings compatible with the online banking program

Could it be the Java control panel in Windows' Control Panel?

HT203180 i converted my videos to mp4 but itunes still refuses to let it work and shows the same window shown above. I transfered all photos and music but i can not transefer my home videos. what should i do?

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