HT203180 I downloaded a tv series to my laptop and it plays on the laptop no problem, but won't play on my iPad. The sync process seemed to sync it and the settings section on the iPad suggests the series was there, but there's no icon to select on under

All other tv series that I have purchased via iTunes sync to my iPad no problem. This one for some reason 'seems' to sync properly (according to the iTunes sync progress bar) and is listed for a short time in the video section under 'settings', but the series icon doesn't appear under 'videos' from the main screen to actually play it. Then it disappears from the settings section too. I have tried to redownload direct to the iPad from the 'purchased items' on iTunes but the same problem still occurs? The series plays fine on my laptop. Any ideas?!

Hi Rob,
Thanks for visiting Apple Support Communities.
The steps in this article can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy

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I have a Ipod touch and recently added new music to my itunes library on my laptop. When I sync with my ipod, the new music does not show up on my ipod even though the sync process seems to be working.

I have an Ipod touch and recently added new music to my Itunes library. When I sync with the library, the new music does not show up on my ipod. The sync process seems to be working and there is still plenty of space on the Ipod for new music so I'm not sure what the problem is!

What happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs?

So I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

so I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

Hi,
As you have match, I suggest that you create a new library by holding ctrl whist launching iTunes. Select create new library. Sign into iTunes Store and activate match. You will now have access to your music and will be able to stream your music.
Options : get a new external drive formatted for mac and either download music from match or copy music from old drive to new one. Alternatively you could reformat old drive and download music from match - I would not be comfortable using this option as it means erasing drive before being able to use with mac.
Jim

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows sear

How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows search. The track plays on my iPad and my iPhones but will not play on my laptop!?
It has an "!" To the left of the song title in my library
My worry is that if I sync my iPad/iPhone then I will lose the track on those also!

If you cannot find the file on your hard drive then once you delete the current broken entry you should be able to redownload from iTunes in the Cloud. This assumes the item in question qualifies. Note that audiobooks, digital booklets, iTunes LPs & Extras, ringtones, selected movies etc. don't.
If prompted don't hide the item. You may find that you need to close and then reopen iTunes before it will appear for download.
tt2

HT4623 I have the original iPad, it does not seem to support ios6 and will no longer connect to iTunes WHY is this

I have the oringinal ipad, it does not seem to support ios6 and will not connect to itunes, WHY is this?

Start here... http://www.apple.com/support/iphone/assistant/itunes/

TS4006 I want to set up "find my ipad" on my sister's ipad, so we can find each other's iPads. However, this seems to require differing individual cloud email addresses, so one ipad wouldn't recognise the other one. How do I get round this?

I want to set up "find my ipad" on my sister's ipad, so we can find each other's iPads. However, this seems to require differing individual cloud email addresses, so one ipad wouldn't recognise the other one. How do I get round this?

Many thanks for the quick response.
I'm fine with using the same ID for iCloud, so I'll give that a try.
You mention that a lost ipad can be found from any computer. As a relative computer novice, I didn't know this. How would I go about carrying out such a search?
I don't think I'd use the find friends app. My concern is to find a lost or stolen ipad.
Thanks

'Music' displays but won't play. Settings appear correct and iPhone is selected for output. Startup screen intermittently displays with the lower pause/play volume bar for no clear reason..... developed at the same time as play failure. Ideas????

'Music' displays but won't play. Settings appear correct and iPhone (3G) is selected for output. Startup screen intermittently displays with the lower pause/play volume bar for no clear reason..... developed at the same time as play failure. Ideas????

Thank you for the replies.
Appearane of 'Music' functions (I>> > II <<I, plus volume slider) on the lock/log in screen (when first turning on the iPhone) thus far seems without pattern, i.e. regardless of which if any applications are up in the background, and indeed even when all have been quit.
All visual aspects of 'Music' appear normal after launch including the title scroll across the top in vertical mode. However, while pressing play (>) converts the play (>) icon to pause (II), selected song does not play and the elapsed time bar (upper end between the track count and the repeat/shuffle icons) remains stationary at 0:00 or at any point to which it is dragged. When using home sharing this same problem persists regardless of what output is selected.
Hope that may prompt a thought somewhere.

Album uploaded to Itunes match, plays on computer but won't play on ipod, no cloud symbol next to songs. Press play on 1 track and it skips through the album without playing. I've tried deleting the album from PC and downloading again from match and even

Album uploaded to Itunes match, plays on computer but won't play on ipod, no cloud symbol next to songs. Press play on 1 track and it skips through the album without playing. I've tried deleting the album from PC and downloading again from match and even after syncing the album won't play on the ipod
iPod touch, iOS 6.1

I've just connected the ipod to my computer and checked the music on the iPod. The album that I am having trouble with shows an exclamation symbol next to it. I've tried deleting the album from iTunes and re downloading it then syncing but it doesn't appear to affect the information shown the iPod. The album neither deletes nor updates.

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are availabl

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

My ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
Message was edited by: michael08081

I have 10.3.1, how come the CD's I burn won't play in my vehicle?

I have itunes 10.3.1, how come the CD's I burn won't play in my vehicle?

I have been having issues with edited tracks from Toast/CD Spin Doctor that I send to my iTunes library, so that I might burn them onto a CD at a later date.
For example, when I try to hear my 3:42 edited track of a tune I had just sent over from Spin Doctor to iTunes, instead of hearing 3:42 of the "edited track", I only hear the first 3:42 of the raw "unedited" track. In other words, if my raw Spin Doctor file had 20 seconds of silence before the track started, I would hear that first 20 seconds in my iTunes file instead of the edited file.
Personally, I think Apple needs to allow us Mac users to have a "download previous version" option when serious bugs like this appear on the updates. Seems they give Windows users links to older versions, but for us Mac users, they make it hard for us to easily find older versions. I feel like I'm being held hostage waiting for the next version, or patch.
And when I try to report the issue to Apple, when I go to the "What version of iTunes are you using?", they still don't have version 10.3 listed in their pulldown menus (as of 7/7/11).
If you want me to plunk down money for Lion, then you better get my iTunes back to where I could use it again.
Sorry for the rant, I've been in a major vinyl transfer-to-CD groove in the last month, and this just ruins my momentum. Apple has really disappointed me.

The new Itunes 6.0 won't play any songs

Since i downloaded the new i tunes software, neither quicktime nor itunes will work. itunes opens but won't play any of my songs, and i think it has to do with quicktime.when i click on quicktime, it won't open and says that there is an error. maybe 7.0.3 did not download, but i've tried downloading it again, and the itunes repair wizard appears, not changing anything. is there anyway to fix this problem, or can i go back to itunes 5.5. please can someone help me. by the way its for a pc.

Cynthia,
Look at THIS topic from Adam. See if his solution works for you.
Grant

Video with JWPlayer does load, but won't play and no error message (as plug-in needed) apear. What's the problem?

video's with JWPlayer start loading but won't play and stay black with a rolling wheel. The player is shown and even full screen can be activated.
There is no message for a missing plug-in.

Do you see an error message about this in the Web Console (Firefox/Tools > Web Developer;Command+Shift+K)?
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HT203180 I downloaded a tv series to my laptop and it plays on the laptop no problem, but won't play on my iPad. The sync process seemed to sync it and the settings section on the iPad suggests the series was there, but there's no icon to select on under

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