HT203200 Cannot get into itunes via Mac keep getting error −50 ? help
Cannot get into itunes via Mac keep getting error −50 ? help please
Make sure your Mac's software is up to date.
Open system Preferences > Software Update > Check Now.
Restart your Mac after all updates are installed.
Then try iTunes.
Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
Troubleshooting advice can depend on that information.
Similar Messages
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Cannot log into facetime for mac - says network issues - anybody help?
cannot log into facetime for mac - says network issues - anybody help?
cannot log into facetime for mac - says network issues - anybody help?
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I cannot connect to itunes store, i keep getting no internet connection
I use to be able to have itunes on my windows operating system, now I cannot connect to itunes (saying there is no connection)...But, I am connected to the internet. I tried uninstall and reset winsock...Still not working
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
Why am I getting this message when I try to open my ITunes: "The Itunes app could not be opened. An unknown error occurred (-50)."?
http://support.apple.com/kb/TS3694#error14
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
Anybody any ideas?
Never mind sorted it out lol. Somebody did a system restore of a week or so. I had done the update during that time and it was lost. Just redownloaded itunes from the internet and its working fine now.
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MY FaceTime worked for 2 years. Now it won't let me in and keeps messaging, "incorrect ID or password". I've tried to change both but nothing works.
Try:
FaceTime, Game Center, Messages: Troubleshooting sign in issues -
I am unable to access i-tune store. I can log in but that is as far as it goes. No error messages are shown. Can you help me spend my money please?
Try downloading and reinstalling the latest version of iTunes.
Also, check out this Apple document -> iTunes: Advanced iTunes Store troubleshooting -
My Ipod touch says disabled connect to itunes I try and it says cannot connect it has a passcode that needs to be entered to connect but thats why I have to get into itunes because I can't get in my Ipod what do I do?
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
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Whenever I try to enter my credit card information into iTunes via either my mac book or my iphone it says there is an error and says "for assistance, please contact itunes support, etc...". Can anyone help with this?
I haven't had any luck at all getting it resolved using iTunes support so I'm hoping someone who's encountered the problem can help me.What did itunes suport tell you?
They will need to solve this. -
Cannot sync my ipad . . . keep getting message " requires version 10.6.3" or later . . . I've already downloaded 10.7 to my mac . . . won't recognize Ipad either . . . help
I'm having a similar problem. Perhaps more complex. I just downloaded the 10.6.3 and it didn't solve the problem for my iPhone 5.
I have the new iPhone 5 and iTunes is asking for iTunes 7.0 in order to recognize the phone. I tried to download iTunes 7.0 but an error comes up stating that I need the 10.6.8. Well I tried to download the 10.6.8 and an error message came up saying that I need minimum of 10.6. So now I'm confused....
These are the error messages in order.
1. The iPhone “iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes.
2. This update requires Mac OS X version 10.6.8 or higher.
3. This update requires Mac OS X version 10.6.
Will I have to pay for the 10.6?
Thanks so much in advance. -
I have a black miniplayer box that has shown up on my desktop that I cannot get rid of that is blocking me from getting into ITunes.
How can I get it off ?Reboot and see whether it goes away.
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I have transferred my itunes from pc to new mac book pro. In the syncing of ipod have lost playlists. Is there a way of getting them of old pc library into itunes on mac. Seems to only allow me to do it song by song?
I have transferred my itunes from pc to new mac book pro. In the syncing of ipod have lost playlists. Is there a way of getting them of old pc library into itunes on mac. Seems to only allow me to do it song by song?
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I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?
I'm having a very similar problem.
I'm based in the U.K. and am trying to publish an iBook through the iTunes bookstore. I have made my book in iBooks author 2.0. My iTunes is up to date.
When I try and publish the iBook I have passed and ticked the Pre Publish Check; and the Create Account, but when I try and download iTunes Producer through iTunes Connect I'm told "Your Apple ID does not have permission to access iTunes Content."
When I try and re-set my iTunes Store account I'm told "The iTunes Store Account has already applied to distribute content on the iBookstore." Of course it has I just did that.
If I try and sign in to iTunes Connect through the Publishing pane I'm told "Your ID or Password was entered incorrectly." Even though I've just used it to sign into iTunes (and here), so my password and Apple ID work fine elsewhere.
Is my access to the iTunes Connect being delayed while my submission is processed, i.e. the processing of my tax and account details? Or am I stuck in a loop?
If this is still processing (I started this 20 hours ago) I assume that I have to submit the book itself when I can download iTunes Producer at a later date, as I haven't submitted the book yet?
I emailed the problem to iTunes Store and was refered to [email protected], only for them to say they don't read or reply to emails sent to that address??????
I'm not sure which part of the process I've reached - if any. I feel I'm in limbo. I have an iBook ready to go - but where is Apple?
Any help would be most welcome.
Andy -
I am trying to upgrade my iPhone 4 to the latest iOS via iTunes, but I keep getting a message saying that an error [-5000] occurred and continuing will delete all content on my iPhone. What's the solution?
okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.
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