HT203200 I am having trouble purchasing coins in app
I am having trouble purchasing coins in app and I also can't buy with my card bank.
I can give you more info since it seems that searching through the community forums many people are having this problem. About a week or so ago everything worked fine, then when I tried to do an in game purchase it told me that this device was not supported by PayPal. I have been using PayPal with my iTunes account for many years. Not wanting to input my credit card info, yesterday I bought some iTunes gift cards. I loaded them to my account. I can sign in to both the apps store and iTunes store from my iPhone and see my credit balance. However, once I go into my game and try to purchase coins, merchandise, etc... It tells me "your purchase could not be completed" " for assistance, contact iTunes Support at www.apple.com/support/itunes/ww/." When I click that link it says "Connection Lost" "Cannot connect to iTunes Store". It leaves me in my game which means I am still connected to the Internet. I contacted apple support who could not help me, transferred me to iTunes support who said they fixed the issue and I would be able to make in game purchases in 30 minutes. That didn't work, contacted apple again (because I had an open call ticket) they put in another request for iTunes support to call me. Still waiting, while I can't use my money.
Very frustrated,
Lisa
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