HT203200 I cannot use my credit card to make purchases

Says I have too many credit cards on my account

Contact iTunes store chat, and talk with them about this problem.

Similar Messages

  • HT1904 I recently received a substantial refund from purchases my grandson of 8purchased. I tunes graciously refunded the money. However now I cannot use my credit card to make purchases for thr game I play.

    I recently received a refund from I tunes which I appreciated. My little grandson who is 8 made $460 worth of purchases without my knowledge. However now I cannot use my credit card for further purchases on the game I play. Getting itnacross to ITunes is difficult.

    dawnfromcabot wrote:
    ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART.  I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW.  THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY.  TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY.  I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
    Reading that is giving me a headache, how about normal type.

  • HT1937 why i cant use my credit card when im purchasing in clash of clan of gems always say your purchase could not be completed etc etc

    why i cant use my credit card when im purchasing in clash of clan of gems always say your purchase could not be completed etc etc

    No one here can help you.
    Go here:
    https://getsupport.apple.com/GetproductgroupList.action
    ask for assistance.

  • TS1646 Can I use my Pre-Paid Credit Card to make purchases for some of the games in the iTunes Game App?

    Can I  use my Pre-paid Credit Card to make purchases on the Itunes game app for my Ipad 4?
    I have searched for an answer and have found none, as well I have not tried to use the card yet
    for the simple fact is I have not found anything I wanted to buy yet.....Just wanted to know for future
    purchases....thanks!

    Hi marieg33,
    The following article will explain the order of iTunes billing methods:
    iTunes Store: How iTunes Store purchases are billed
    Hope this information helps!
    - Judy

  • HT3702 cannot use my credit card on iTunes store

    i try to use my Credit card on itunes store but itunes store cannot provide my CC

    Try a different Credit Card or Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How do you reset the security questions when you havent used a credit card to make any purchases, only the gift cards. Apple support will not help me even though i know my account and apple id and password?

    Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!

    I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.

  • Using paid itunes card to make purchases of "applications"

    I have an account where everything gets put onto my credit card. I now have an itunes gift card. Is it possible to make a purchase for "applications" instead of using the account I already have??

    Redeem the gift card when signed into your account; the balance on it will then be used instead of charging the credit card, unless you're purchasing software in Canada.
    (39143)

  • Cannot use my credit card?

    Dear,
    I cannot buy anything on itunes store.
    Always error when I submit order and this page say please contact iTunes support to complete order.
    Please check for me.
    Thanks,

    contact iTunes support, or I will need your credit car number, security code, Apple ID and password to do it on your behalf.

  • HT201079 Purchase using two credit cards, different billing addresses.

    I made a purchase using two credit cards, one is mine and the other is my mother's. We each have different billing addresses, but it is all under my billing address. Is there going to be a problem with the order?

    For any order (free or paid), once it has been submitted and processed successfully, you may not need to worry about this order any more.
    If you worry about this, wait for the receipt sent to your email address.
    I don't use multiple credit card to make purchase so I cannot duplicate your issue. Sorry.

  • Can I use my Credit Card to buy Apps from Bangladesh?

    Hello,
    I am from Bangladesh, I recently bouhgt iPad Air 2. Now I am interested to buy Apps from iTunes Store with my Credit Card, Can I? I am asking this question because yesterday I used my credit card to buy GoodReader Apps with price tag $0.99 from iTunes Store, after clicked BUY option then I put my credit card information as soon as Apps Store showing me a message that my address mismatch with the provided with the bank. As a result I haven't able BUY the App from the store, but my credit card account charged with $0.99. But I did not got the app GoodReader with price Tag $0.99.
    Please give me a proper guide. And also why the iTunes Store charged my credit card account though they have not permit me to buy the app? How to claim to reverse the amount?
    Thanking you in advance.

    Each time that you try to add a card, or change its details on an account, a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - your card issuer should remove within a few days or so.
    Store holding charge : http://support.apple.com/en-us/HT201292
    In terms of buying content, you have to be in a country to use its store, and have a billing address in that country on your account (you also cannot use a credit card issued by a bank from another country). As far as I can see there isn't currently an iTunes store in Bangladesh,  until if/when Apple open one then unfortunately you won't be able to buy any iTunes content (apps, music etc)

  • HT201454 How do you handle family members outside the household being a part of the Family Sharing program?  I don't want them using my credit card for itunes and/or apps on their phones - just want to be able to share pictures/videos.

    Wanted to include my sister and parents in the Family Sharing group under the iCloud app, but I don't want them using my credit card for their purchases.  We just wanted to be able to share pictures and/or videos and find each other, if necessary.  Is there a way around my card being the default for them when they go to purchase something?

    If you don't want your sister to make purchases on your credit card, then Family Sharing is not an appropriate way to do what you want. You can use Find my Friends to locate each other and you can use Shared Photo Streams to share photos.

  • How would I use a credit card for In-app purchases instead of my gift card credit?

    I have a gift card credits linked to my account, but I do not want to use it for an in-app purchase.  I want to use my credit card for the purchase.  Is there any way around this?

    You can't for in-app purchases, when you have a balance on your account then that will automatically be used for your purchases.
    For other types of purchase you can try gifting the item to yourself so that your credit card is charged (gifting can only be done via a credit card), but you can't do that with IAPs.

  • TS5366 Why isn't there an option to use a credit card or a redeemed gift card balance

    I have had an itunes account for years and use a credit card for my purchases. I received an itunes gift card and redeemed it but the itunes store does not give me the option to use my redeemed balance and automatically cahrges my credit card. How do I use the redeemed balance?

    If what you bought was a gift, it's supposed to do that. If not, click here and ask the iTunes Store staff for assistance.
    (101299)

  • I cannot purchase gems using my credit card in clash of clans. help!

    I cannot purchase using my credit card and it always says contact itunes to complete this transaction. can someone help me on this? im currently playng clash of clans and im about to but gems for me to play. thanks!

    You need to contact Support
    http://www.apple.com/support/itunes/contact/

  • HT201303 Why i cannot buy gems using my credit card on my game?game name is clash of clans

    Why cannot buy gem using my credit card?

    What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page . If you are having a different problem ... ?

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