HT203200 I purchased a song that didn't download properly. I can't delete it and it is still attempting to download the song. What to do?

Song did not download. Won't delete off my phone and I was charged for it.

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again from your purchased history. If the problem persists, or that facility is not available in your region contact the iTunes Store support staff through the report a problem links in your account history.
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Bought iTunes Essentials that didn't download. Now what?

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Now what?
Thanks,
Kiki

thanks, K...
I hunted a little more into my Library, and I have found all the songs in the Collection. They don't show up in my Purchased folder, however. And it's annoying to have to go back and find each one and put it in a Playlist myself. I thought that was what I was getting...oh well, live and learn...
Thanks,
kiki

I purchased Photoshop Elements but I cannot download the software.

I purchased Photoshop Elements but I cannot download the software.

What happens when you try? Have you tried from this page?
Download Photoshop Elements products | 13, 12, 11, 10

My iphone 4 is taking forever to sync...I let it sync all night and only completed about 1/4 of of the songs downloaded. Apps seem to be fine. I have tried restoring it and that didn't do anything. Can someone please help?

My iphone 4 is taking forever to sync...I let it sync all night and only completed about 1/4 of of the songs downloaded. Apps seem to be fine. I have tried restoring it and that didn't do anything. Can someone please help?

how many songs are syncing cuz i only have at most 200 or so and it takes a while so it might be how many songs are syncing to the device

HT1657 Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

Hello CTGame,
Welcome to Apple Support Communities.
It sounds like there’s a grayed out song in your iTunes library that can’t be played or downloaded again like other past purchases. Try taking a look at the article linked below and verify the computer is authorized to play that content.
How to troubleshoot iTunes Match - Apple Support
Songs appear to be missing
Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
Locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column. Write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and enter its password. Click Authorize.
Choose Store > Update iTunes Match.
So long,
-Jason

I received an ipod touch 5th gen for Christmas. The first songs i've downloaded and synced with my touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them

The first songs i've downloaded and synced with my new touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them. I've tried unticking all the music that was on the ipod via itunes and re-syncing, which in theory should delete all music from my ipod. It does except for the 5 ghost songs.   So at present I have no music on ipod except the 5 ghost songs.   Has anyone got any ideas how I can get rid of these?
I had no problems with my ipod touch 4th, which I had for years.   Any help would be great.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Someone else bought an app on the store. I had already purchased the app before on my other computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again on MY account but...........

Someone else bought an app on the store on my new computer. I had already purchased the app before on my old computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again through MY account. When I click INSTALL it asks for ID, but it shows up automatically with the other person's ID, so I delete that and enter mine instead. I then click SIGN IN, but then it says "Unknown error", then I click OK, then it says "We could not complete your request. There was an error in the App Store. Please try again later. (4)". How do I get rid of all info of other people's IDs so I can get the app through my account again?
The app that I'm trying to download actually might have been a pirated app. But I deleted it, so why is it not letting me get it through my account?
Please help!
Thanks

you may delete this discussion. I fixed the issue

The vibration on my iphone 5s. i tried restarting it that didn't work. i went to setting made sure vibration was on. i also tried changing the vibration that is set for when my phone rings and it didn't vibrate when i did that. what should i do?

the vibration on my iphone 5s. i tried restarting it that didn't work. i went to setting made sure vibration was on. i also tried changing the vibration that is set for when my phone rings and it didn't vibrate when i did that. what should i do?

Check http://support.apple.com/kb/TS5419 and be sure both ends of the connection are properly updated.

I purchased a file that advised it works with Illustrator intalled via extension manager and it only shows in my 'others products'? I cant even open the file in illustrator or in design? Help =)

I purchased a file that advised it works with Illustrator intalled via extension manager and it only shows in my 'others products'? I cant even open the file in illustrator or in design? Help =)

What's the product name please?

HT4059 Have several books that were purchased recently, when all the sudden they have multiplied having 20 or more copies in my library How can I delete them because it won't let me use the edit tab?

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Do they have the cloud icon on them ? When I had Settings > iBooks > Show All Purchases 'on' I was getting multiple copies of books that were only in the cloud showing on the bookshelf in the app - turning that setting 'off' stopped them showing (you can see what books are available for redownloading, and redownload them, via the Purchased tab in the ibookstore in the app)

Hi.I recorded some song with GarageBand app and I made that song my ringtone but I can't deleting that ringtone from my iPhone.How can I delete It?

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I'm so angry!! I bought my iphone as 16GB and it fills up to 13.2 GB only!! I think a software will not fill 2.8 GB (ps: still didn't download the new software!)

I'm so angry!! I bought my iphone as 16GB and it fills up to 13.2 GB only!! I think a software will not fill 2.8 GB (ps: still didn't download the new software!)

16 GB is a rounded up or rounded down value -- it makes it easier when advertising a product. I don't have an iPhone but almost always it is a rounded up value, so you start off with a bit less.
See the link by Stedman1 about how computer mathematics makes this less. When advertising they use 16 GB in base ten terms, but when your device uses base 2 which means it is shown as less.
Don't forget simply formatting a drive for use in an electronic device will use some space. No files on it yet that you see.
Your phone comes with some version of iOS. This will take up space and that is not factored in advertising a device.
This kind of space reporting has taken place since the first computers were sold. It's nothing new and all electronics manufacturers do it.

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My Ipad keyboard is not working in email now that I have downloaded the OS6. Anyone know how to fix it?

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HT203200 I purchased a song that didn't download properly. I can't delete it and it is still attempting to download the song. What to do?

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