HT203200 itunes store on computer, unknown error (-50)

I bought a DVD and inside was a code so that i could have a copy on iTunes. I typed the code in and everything and it started to download, but after a minute it said that there was an unknown error and that i should check that the connection to the network is active and that i should try again. How do i check the connection. I did read the article on this website about this problem, but i do not know how to configure those applications (firewall, web accelerators, ad filters, and virus protection software). I do not know how to do that. I am definitely not computer savy at all.

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

  • TS1368 I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store.  An unknown error occured (-3212).  Also when I plug my iphone in to the computer it doesn't ever pick it up

    I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store.  An unknown error occured (-3212).  Also when I plug my iphone in to the computer it doesn't ever pick it up please help!!

    same here no solutions

  • Already tried FAQ, keep getting this message on iPhone and computer: iTunes could not connect to iTunes store. An unknown error occurred (11556)

    Only happened after I got a new iPhone *(upgraded from 4 to 5c) and I downloaded the iOS 8.1.2 update.
    I've already tried everything on the FAQ page for this error, and nothing's worked yet.
    Error looks like this iTunes on my computer: iTunes could not connect to iTunes store. An unknown error occurred (11556)
    Also won't connect on my iPhone after signing in.
    Just changed my password so it's not that, and I've already restarted my iPhone twice.
    PLEASE help. I just got an iPhone 5c and I want to download my old ring tones and alert tones!!!

    iTunes: Advanced iTunes Store troubleshooting - Apple Support
    "Error 11556"
    This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.
    The most common example of this is trying to sign in while limited to iTunes U by Parental Controls.
    For more information, see the steps from iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store.

  • I restored my ipod and then it said for me to connect my ipod to my computer and it says error could not complete your itunes store request an unknown error occurred (-9808)?

    i restored my ipod and then it said for me to connect my ipod to my computer and it says error could not complete your itunes store request an unknown error occurred (-9808)?

    This covers your symptom:
    http://support.apple.com/kb/TS2753

  • HT203200 Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Authorization - 'we could not complete your iTunes store request. an unknown error occured (-42408)

    I was having problems connecting my iPhone 4s to my iTunes, so I was advised to restore my phone as I had everything backed up to my laptop.
    I have restored my phone 3 times now and cannot sync anything to it as i need 'authorization' but whenever I enter my apple ID and password to complete the authorization i get a pop-up saying
    'we could not complete yout iTunes store request. an unknown error occured (-42408) there was an error in the iTunes store. please try again later'
    like I said, I've restored my iphone 3 times now and get this every time and in doing so I have lost everything that was on my phone (that im not worried about) i just want to know how I can authorize my laptop so I can sync music to my iphone.
    I am up to date with the latest itunes and all softward on my phone.

    Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    (If not, perhaps first try the "Remove the SC Info folder" instructions from the document.)

  • We could not complete your iTunes Store request. an unknown error occurred. (-50) there was an error in the iTunes Store. Please try again later.

    i am trying to download one app and here is my result (WHY?) this app is just free for today and i have to sownload it.
    "We could not complete your iTunes Store request. an unknown error occurred. (-50) there was an error in the iTunes Store. Please try again later."

    I restarted the computer and this error message did not return.  Anyone else having this issue may want to simply try restarting their computer.

  • We could complete your iTunes Store  request An unknown error occurred (-50

    i keep getting this message when tryng to logg in we could complete your iTunes Store request An unknown error occurred (-50).There was an error in the iTunes Store. Please try again later it started on march 10th 2010 what do i do

    I figured it out after having the same error and not being able to find any answers to resolve. I found in the directory "C:\Documents and Settings\"user"\Application Data\Apple Computer\iTunes" (replace "user" with the logged on user name) a file "iTunesPrefs.xml. When I moved this file out of the way (renamed it xxxiTunesPrefs.xml). Then started iTunes again, it asked me to verify all my apps and recreated this file. Then I was able to log into the Apps Store.

  • TS3297 Error message: 'Cant connect to the itunes store. An unknown error occured (-3212) please check you have an active internet connection and try again'. Help !

    Can someone help me please ? I was using itunes (downloading albums etc) just half an hour ago. I had a pop up asking me if i'd like to download the latest version of itunes, which i accepted. When the update had finshed downloading, i then restarted my computer, as i usually would. Tried to re access the itunes store, and received the following error message: 'Cant connect to the itunes store. An unknown error occurred (-3212) please check you have an active internet connection and try again.
    Needless to say, i have an active internet connection and cant see any reason why this would be happening, it has never happened before ?
    Any help would be appreciated.

    Do you have PeerBlock installed/    >  TS3297 Error message: 'Cant connect to the itunes store.

  • TS1424 iTunes could not connect to iTunes store. An unknown error occurred (-3237)

    Can anyone help with the error message, "iTunes could not connect to iTunes Store. An unknown error occurred (-3237).

    I had a similar problem.  We've had multiple iPods, an iPod and my wife's iPhone 4s that sync just fine with our PC.  Unfortunately, I could not get my new iPhone 5 to sync with iTunes.  I kept getting an error message similar to the one that you are getting.
    I simply plugged the USB for the iPhone into different USB ports.  I am certainly not a computer expert, but my understanding is that some of the PCs have different types of USB ports.  Apparently, the USBs on the back of my Dell desktop won't allow me to sync the phone, but the USB port on the front works just fine.
    I'm not sure if this is a fix for everyone, but it worked for me.  Good luck!

  • We could not complete your itunes store request. an unknown error occurred (0x800b0101)?  plz halp!!

    this problum {we could not complete your itunes store request. an unknown error occurred (0x800b0101) }  and not cerated account same problum?? plz help!!!!

    What version of windows are you running on your computer ?
    If you are on XP then there are instructions on this page for how to set the date and time on your computer to 'internet time' i.e. go into Start > Control Panel > Date, Time, Language, and Regional Options > Date and Time and ticking 'Automatically synchronize with an Internet time server' and then clicking Update Now.  I think that you can also get into that setting by clicking on the clock on your taskbar.
    I think that Windows 7 is similar

  • TS3221 we could not complete your itunes store request. an unknown error occurred (0x800b0101)

    we could not complete your itunes store request. an unknown error occurred (0x800b0101)
    plz help me all xpat

    What version of windows are you running on your computer ?
    If you are on XP then there are instructions on this page for how to set the date and time on your computer to 'internet time' i.e. go into Start > Control Panel > Date, Time, Language, and Regional Options > Date and Time and ticking 'Automatically synchronize with an Internet time server' and then clicking Update Now.  I think that you can also get into that setting by clicking on the clock on your taskbar.
    I think that Windows 7 is similar

  • HT201209 I have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request,  an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

    have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request,  an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

    I have this same problem. It's like it is not Authorizing this Mac.
    What happens when you try to listen to a preview on the Music Store?
    Mine asks me to authorize again and gives me the error exactly as you said above.
    What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
    Mine lets me authorize sucessfully and shows me my account information.
    I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
    I even tried, to no avail, the tips here...
    http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
    If anybody reads all this and has any new info for us, please take the time to post it here!
    PowerMac G4   Mac OS X (10.4.6)  

  • Want to get a free app but keep getting this response ' we could not complete your itune store request an unknown error occured (-9808)'

    Want to get a free app but keep getting this response ' we could not complete your itune store request an unknown error occured (-9808)'?

    I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
    creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
    or using a different user account on your computer in case it's a problem with that user account.
    But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above

  • We could not complete you iTunes store request. an unknown error occurred

    we could not complete you iTunes store request. an unknown error occurred (2001)
    so i just bought an ipod touch 8GB today... and i wanted to download some free apps from the itunes store but whenever i type in my apple id and PW it comes up with that message. how do i fix it so i can D/l appss.
    helpp someone pleaase

    I've been getting the exact same issue for a while now -- at least a couple of days. I continue to understand even more why folks shy away from The Big Mac, aka Apple Computer. All show, no substance...
    sbuxman

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