HT203200 one song in a downloaded album is incomplete; how do I redownload when it says "downloaded"?

One song in a purchased album did not completely download (it just stops playing and moves to the next song). How can I re-download that song when the items shows "downloaded"?

Delete the current copy and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2

Similar Messages

  • TS1424 When downloading an album from itunes one song did not download properly and is cut off at the end, how to fix?

    Downloaded John Mayer album bur one song is cut off at the end, how to fix??

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that song from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

  • I purchased an album and one song has not downloaded

    i purchased an album and one song has not downloaded.there is nothing waiting to download and when i try to purchase the song it is highlighted in blue and says it is already purchased

    And you've search your library for the track by its name ?
    If you want to contact iTune Support then you can do so via the 'report a problem' page : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204266 I downloaded an album. One song would not download because the file was corrupted.

    I downloaded an album. One song would not download because the file was corrupted. Tried several more times, but no luck. What should I do next?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • How do I delete one song or an entire album from my iTunes library?

    How do I delete one song or an entire album from my iTunes library?

    Click on it from your library.  Press the delete key on your keyboard

  • My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading.

    My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading. I don't need the song. But I want the others to download.

    Hi there,
    You may find the information in the articles below helpful.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    -Griff W. 

  • Why can't I send just one song off of an album as a gift?

    Why can't I send just one song off of an album as a gift?
    iPad 2, iOS 7.0.4

    You'll need to use iTunes on your computer to be able to send a single track. From an iOS device you can only gift entire albums.
    Regards.

  • The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

    The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

    Hello there, Teworsham90.
    The following Knowledge Base article reviews the process of adding artwork to content in your iTunes Library:
    iTunes: How to add artwork to songs and videos in your library
    http://support.apple.com/kb/HT1409
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • How to fix file when it says, "Cannot open file " ". Adobe Indesign does not support the file format, a plug-in that supports the file may be missing, or file may be open in another application." It worked one second, I saved and closed the file, then tri

    How to fix file when it says, "Cannot open file " ". Adobe Indesign does not support the file format, a plug-in that supports the file may be missing, or file may be open in another application." It worked one second, I saved and closed the file, then tried to reopen and now it won't work. I am using Adobe InDesign CS5. It is the only version on my comp. I have tried opening on another comp & copying the file – same error comes up. PLEASE HELP

    First check the version of the document with Jongware's script "Identify.jsx" (ExtendScript/JavaScript).
    You can find it here:
    [Ann] Identify Your InDesign File
    If it is CS 5.5 or above, you need someone to open it in the version the script says and export an IDML representation from that. Another way would be to install a 30days version of CS6 or above (CC) and do it yourself.
    In regards of the script showing a result for InDesign files higher than CS6:
    CS7 = CC v9
    CS8 = CC v10 = CC-2014 or CC2014.1
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  • Purchased album, one song didn't download...what do I do?

    I purchased The Odyssey by Symphony X (by clicking the buy album button) and the entire album downloaded except one song, the album-only, 24 minute long The Odyssey.
    Naturally I'm a bit upset. I tried clicking Check for Purchases, and it says I have no more songs to download. iTunes is not currently downloading any songs on that separate page.
    I'm posting here because I couldn't find an iTunes support phone number and my experiences using Itunes support email in the past were less than effective. So if anyone could provide me with a phone number, that would be phenomenal.

    There is no telephone support for the iTunes Store. Contact the iTunes Store customer support department through the form at the bottom of their Download FAQ web page and explain the problem to them.
    Good luck.

  • TS1424 I down loaded an album and one of the songs won't play but I can't download just that one song w/o downloading the whole album, what do i do ?

    I downloaded an album and one of the songs did not come through very well and will only play 1 min on my itunes and ipod. I can only download the song again by downloading the whole album. what do I do?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • Purchased whole album but only one song available for download

    Some time ago purchased album Vēl Viena Klusā Daba by Prāta Vētra. From the whole album only one song is available for download.
    Tried to delete and re-download. Remaining songs also not available under downloadable items.

    Hey there Egils1969,
    It sounds like you have purchased an entire album but for some reason only 1 song is available for download. I would report a problem with your purchase to the iTunes Store support directly with this website:
    https://reportaproblem.apple.com
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Here we go. I have all Ke$ha's albums but there's a problem. There's ONE song includes in TWO albums at the same time. I want to have a full albums but I don't want to have a several identical songs.

    There's TWO albums of Ke$ha:
    One of them is studio album "Warrior" with song "Die Young" BUT there's a EP "Deconstructed" with the same song. What can I do to make one song be included in two albums?
    Sorry for SO BAD english. I'm from Russia and my english is absolutely terrible

    Are you trying to save money or space?
    You can make a copy of a song and give it different properties.
    You cannot make iTunes use the same audio data for two different tracks in two different albums.
    tt2

  • I have a file where I store my download music. When I click on "add music" to my ipod my music file opens, but rather than have to drag one song at a time to my ipod, how do I copy the entire file at once to my ipod. - steve

    Hi - I have a file where I store my downloaded music. When I plug in my ipod and click on "add music" my file appears. Rather than drag one song at a time, how can I download the entire list at once? - steve

    I am not doing it in ITunes, but i did down load the song from ITunes.  I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format.  However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there.  I can click on the song and it will play in Windows media on my work PC.  I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files. 
    Thanks for your help, Mel

  • I just bought a cd on iTunes all but one song didn't download

    I just bought a cd on iTunes all but one song didn't download

    24Eagle wrote:
    that jibberish ain't no help.
    except that it is help.
    there is no redownload button or anything else
    Click on the cloud icon with the down arrow.

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