HT203242 I've tried all of the suggested solutions, but I still can't get my cd drive recognised.  If I delete the driver and rebot, the cd drive appears, but as soon as the driver automatically installs, the driver disappears into the Q: drive

I've tried all of the suggested solutions, but I still can't get my cd drive recognised on my laptop.  If I delete the driver and reboot, the cd drive appears, but as soon as the driver automatically installs, the driver disappears into the Q: drive, which is not accessible and neither is the CD drive

I had the same or similar problem after installin iTunes 11 on my Acer Laptop with Vista. The new iTunes ran but I
completely lost access to my CdRom/DVD drive. Error Code 19 was displayed in Windows Device Manager. Found out
this is more widespread of a problem than expected.  After trying several forum recommended fixes, the Only thing that gave me back my CdRom drive was doing a Windows Restore to a date prior to iTunes 11 install.  I got my drive back but it also restored me to the prior 10.0.7.21 vers of iTunes which no longer worked due to missing files. iTunes help
recommended a Reinstall.  I am reluctant to do that for several reason.  That's where I am at for now until I find out if there are any other risks for using iTunes 11 vs. Registry Errors vs. Losing access to my CdRom drive.  Brad

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