HT203288 My other computer dead by a virus and I lost all my music. I purchase a lot on I Tunes. How can I recover . I Tunes has records of all the music I buy in my old computer. Please Help Me. I have an I pod Mini and I lost the music there....How I r
1- I need recover all my music I purchased in Itunes in the past years. My old Computer is dead.
2- And I delete all the music... I don't know How in my I pod 4gb. Please Help me
Restore it from a backup, or use these instructions to redownload it through the iCloud.
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Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player. Does anyone know how to get around this? I don't know how to wipe the hard drive, and the support online doesn't seem to work.
As posted previously:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
If installing Leopard the process is similar in some respects. If you wish to begin anew then after selecting the target disk click on the Options button and select the Erase and Install option then click on the OK button. To install over an existing system do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
Can someone please help me install CS6 on my computer. I have downloaded both files. I have my serial number
Hi Rozie,
Can you please share the error message that you are getting while trying to complete the installation?
Cheers,
Kartikay Sharma -
Hi, a week ago my macbook pro wanted to do an update, so I clicked yes, it went on to do the normal and then offered to restart, since then I have not be able to restart. I have tried almost everything. When I turn on the power button, all you can hear are the fans and nothing else. Its not very old, does anyone know what I can do as I dont seem to be able to get any support from apple.
By everything, I am assuming you have tried resetting the SMC (http://support.apple.com/kb/HT3964) and PRAM (http://support.apple.com/kb/ht1379). If you haven't tried this yet, please do!
See the following support document as well: http://support.apple.com/kb/TS1367.
The update you're talking about was the firmware update. Hopefully resetting the PRAM gets you up and running. Try resetting it 3 times in a row (hold the keys down until you hear 3 startup chimes).
Message was edited by: adamb529 -
in the iccasion of appstores 5th birthday apple is giving free apps to all.i dont know how to get them someone somebody please help me please.thankyou
The apps that were under the 5 year of the App Store banner are no longer free. They are now, once again, for fee apps and that banner is gone from the store front. It was A limited time deal and appears to have ended. Those app developers were not going to give their apps away forever.
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How can I do a hard reset on my tablet from my imac via usb??? please help
I've research almost all night and no answers please I need to do a hard reset on my tablet because I can't remember the log in. I've try on the tablet everything I could and nothing so the only thing is left, is do it via USB thru my iMac. please help.
What tablet...?
If you have an iPad you can only backup to iTunes and restore it from iTunes on your iMac.
see > iOS: Forgotten passcode or device disabled after entering wrong passcode
If that doesn't work, then your best bet for an iPad is to take it to your local Apple Store and have them Reset it.
Your best bet for an android tablet is to take it to the local retailler and have then do whatever it takes to Reset it. -
How can i step by step peer my mac pro (late2011) to my 3ed Gen.Appe TV? please help me
please help me its making crazy..i go to system perfeace and and chose display and want to see the Air Play and i can not see it i restart and i done everything possible but can any one tell me step by step what to do please..
Only the late 2013 Mac Pro desktop supports AirPlay
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iphone is full so i am trying to sync to my mac desktop.. thru itunes. cant find my iphone on there to sync. please advise
Hello nooccupation
If you do not see your iPhone show up in iTunes, check out one of the articles below that is with your computers operating system to resolve the issue.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
How can i active my iphone 5 by icloud email but i forget my email with password ?please help me ?
my mom but icloud account with password but she reset her iphone and she want active her iphone
but she forget email with passwrd
what can she do ????
plese help me ):Go to iCloud.com and click the Forgot Password link at the bottom.
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I cannot open the new email icon for 10.6.8 including the latest security update. My old "Stamp" icon email won't let me in either indicating that the new OS version doesn't work. Please help. I have spend over 4 hours installing and reinstalling updates, etc. and I don't know where to go from here.....
Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US
Fellow user Grant Bennet-Alder offers this solution:
Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.
When the Security Update is done, the old version of Mail is disabled.
The solution has been to:
1) make certain Mail is in the /Applications folder
2) There is no other copy anywhere else.
3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.
Security Update 2012-004 (Snow Leopard)
If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:
Mac OS X 10.6.8 Update Combo v1.1 -
Hey guys on my mac book pro after updating three apps wont leave my dock, when i close them they just re-appear they are "LoginServer", "USBServer" and "NetServer" any ideas to what is the issue?????? PLEASE HELP.
Hi I have just got back from the apple store and the guy at the Genius bar looked at it and said it was a manufacturing fault, and because it has been like it since new, and seemed to be getting worse he replaced the computer and I have a new warranty from today.
We got the feeling as soon as he looked at it that he has seen this before, I did say to him I was concerned it would be a replacement screen and I was not really happy about that as it was so new, and he said that was the normal procedure, but as the fault was already there at new and it was getting worse they would replace. I could not have asked for a better service.
Not unpacked this one yet but am hoping all is good, its a great little machine.
Thank you for your responses, and I hope this might help someone else. One thing it did not seem to be missing pixels but something to do with the screen production? -
My Mail App (Lion) does not open the inbox. I cannot read the incoming mail. what shall I do? please, help!
I have this issue also. What I am doing is going to mailbox and to "get mail". Then it appears in the inbox. But there has to be a better way! I just posted my quetion, also.
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I had an old DELL in college and a 120gig ipod. Both the computer and ipod have, "gone to a better place," and now i have a MAC Book Pro and the iphone 4. On my old computer i had bought and downloaded various tv shows, movies, and music from itunes. I am wondering if it is possible to recover those products that I had bought a few years ago and transfer them onto my new computer and itunes account. They are seemingly lost and it bothers me because I bought them and I feel as if they should be mine regardless of having a new computer and iphone. Somebody please help me. thank you
Depending upon what country that you are in (the types of content that can be re-downloaded varies by country), and whether they are still in the store, you might be able to re-download some/all of them via the Purchased link under Quick Links on the left-hand side of the iTunes store home page : re-downloading.
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please how can I restore my ipod touch 2g from a firmware that I own already on my computer and without any time need to download via itunes
You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabilng the prevent iPods,iPhones, and iPads from automatically syncing option.
Next, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials.
If possible, either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync. To do this, right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
http://support.apple.com/kb/ht1766
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content, see this older post from another forum member Zevoneer covering different software availbable to assist you with this task.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
http://support.apple.com/kb/ht1414
B-rock -
I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the library from my iPod and use it in my new computer (Windows)?
You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.
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