HT203427 I downloaded an app but it won't accept my username or password.

I downloaded a free app but it won't accept my username or password so I can use the app.  Any suggestions?

Actually the iTunes app on a Mac is divided up into a number of separate apps on an iOS device. Music and videos are from the iTunes app. Apps and games are from the App Store app. Books are from the iBooks app. Magazines are from the Newsstand app. Podcasts are from the Podcast app. Etc.

Similar Messages

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  • HT201363 try to connect on apps store to download podcasts apps but it doesn't accept my password even it is correct and i was change it and i use it to me manage my apple ID

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  • Email send/receive suddenly doesn't work ; can't change email settings as BB phone won't accept valid username and password -- what to do?

    email send/receive suddenly doesn't work (as of September 24th); I can't change email settings (one suggestion from tech) as BB phone won't accept *valid* username and password -- what to do?
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  • Trying to download flash player but it won't accept my user ID or password

    I get to the step where I have to enter user ID and password, but it won't accept them.  I have double checked both in my profile and I am using accurate details.

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  • Cannot log in to Mozilla Support. It won't accept my username or password. Reset password email says my account is already activated.

    Tried accessing Mozilla Support Forums for Firefox Desktop Support, which I have used many times. It would not accept my username and password, claiming they were incorrect. I tried the Password Reset feature, which opened a window saying that accounts created before December 2010 may have issues logging in. Please reset your password below. It instructs me to enter my email address so that it can send me instructions for setting a new password. I enter my email address. It says we've sent an email to any account using this address. Please follow the link in the email to reset your password. I go to my email. Nothing is there. I wait, but still nothing.
    I go back to the sign in page, and click on the link - I didn't get a confirmation email - under Login Problems. A new window opens which tells me that to activate my account I must first confirm my email address. I reenter my email address. I get an email from Mozilla right away, telling me that my account is already activated, and it gives me a link to log in. I click on that link. I enter my username and password again. Same error message denying me access and telling me to enter a correct username and password. I try this a couple more times with no success. Same repeating errors.
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    This is very frustrating. Mozilla will not allow me access to my original user account that was already set up with my preferred email address. And Mozilla won't let me create a new user account with my preferred email address. Now I am stuck with a new user account that is linked to an email address that I never use and which is not easily accessible to me. As a last resort, I access my new user account in hopes that it will allow me to change the email address that is linked to the account, but of course, that is not an option.
    Can someone please help me to access my original account with my original username and password? If a password reset is necessary, then I should not be getting a reply email telling me my account is already activated (see below). If it is activated, then why can't I log in? What is going on? Please help me. Thank you.
    It seems your account has already been activated.
    You can log in at:
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    Thanks!
    The support.mozilla.org team}

    I use only support.mozilla.org and never used any other websites. However, the same problem here. My ID and Password are not accepted. Had to create a new account with a temporary email to use Support - it would not allow me to use my main email, because "it is used by another account". Try to reset password - receive no email (even though there is a confirmation on the website that email to reset password has been sent). At the same time can easily receive a confirmation about User ID and account activation. Thus, the account is completely locked, and I can not use my email address for a new one. Please fix this problem.

  • I download an app but it won't load

    When I go to update or install a previous app, the loading bar pops up for a second then goes away. I done a full reset of my ipad, I have logged in and out of my apple ID, and I tried to delete the app off of my ipad and re-download but It  won't let me reinstall. f

    You said you updated yur 1G iPod to 4.2.1. A 1G can only go to 3.1.3 and thus you must have jailbroken it to get to 4.2.1 and that can cause problems.
    ArealDJ wrote:
    I have the same problem.. apps won't download and won't open. I have a 1st Gen ipod touch and recently upgraded my MacBook Pro (2012) and as soon as I upgraded the iPod Touch to 4.2.1, this happened. I restored to factory defaults and still cannot dl and open apps. Any way to diagnose this problem? Apple tech charges $29.99 for out of warranty products and if I am reluctant to pay with them telling me its simply a hardware problem.

  • Just installed 7.3.1.3, won't accept my username and password

    Obviously my username and password are correct since I'm able to login in here, but now when I try to do anything in iTunes in regards to new downloads, it doesn't accept my login. I get the error "FieldName: null. java.lang.Exception". Sounds like a programming error.

    Hmmm. Interesting. The only thing that I can think of (for now, at least) would be to try updating Java on your computer.
    http://www.java.com

  • I tryed to download Paid app but it won't work.

    I tried to download Toca Town made by Toca Boca (paid app). Every time I try to buy it, it says cannot download and to contact apple at the website. What should I do?

    You can try:
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    and select manage account, verify that your payment details are appropriate.
    But that may not correct what the problem actually is and since the only option they present to you is to contact them, that is quite possibly the only option that will work.

  • HT204053 Icloud won't accept my username and password

    iCloud won't recognize my Allpe ID or Password?  Any ideals of what I maybe doing wrong or how to get into iCloud.  I lost all my contacts when           I updated my iphone..the contacts are still on my mac.  How can I get them back to my phone?
    Thanks

    Hmmm. Interesting. The only thing that I can think of (for now, at least) would be to try updating Java on your computer.
    http://www.java.com

  • Games I bought years ago, Texas Holdem and iQuiz will no longer transfer to my iPod Classic. They show in my computer "Apps" but they won't transfer. They no longer show that they can be "Re-Downloaded" from "Previously Purchased" they don't exist there.

    Games I bought years ago, Texas Holdem and iQuiz will no longer transfer to my iPod Classic. They show in my computer "Apps" but they won't transfer. They no longer show that they can be "Re-Downloaded" from "Previously Purchased" they don't exist there.

    Have you seen this article?
    Syncing and troubleshooting iPod games
    B-rock

  • TS1424 I tried downloading an app but it says there is an error and asked me to come here for help. How?

    I tried downloading an app but it says there is an error and asked me to come here for help. How?

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I subscribed to Acrobat Pro XI for Mac.  Downloaded dmg file but it won't install.

    Downloaded dmg file but it won't install.  Someone help me out here.  No error message, just looks as though it locks up.  Running OS X Yosemite

    Hi usfmtnman,
    Download the Creative Cloud apps manager at http://www.adobe.com/appsmanager/
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  • My apple is not activating,Asking for Apple ID &p.word, I have entered the apple ID which i was using to download all apps,but it wont work, Now system is saying that your apple Id is wrong, My question is Can there be two apple IDs?

    My apple is not activating,Asking for Apple ID &p.word, I have entered the apple ID which i was using to download all apps,but it wont work, Now system is saying that your apple Id is wrong, My question is Can there be two apple IDs? My apple ID is my Yahoo mail it self, but not able to log in to  Icloud, Can any body guide, Why, I can not.

    Hi dip_kinu,
    I apologize, I'm a bit unclear on exactly what device you are trying to set up and what is happening when you try to do so. If you are having issues remembering your Apple ID, or feel like you may have set up multiple Apple ID's, you may find the following page helpful:
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    https://iforgot.apple.com/appleid
    Regards,
    - Brenden

  • I am trying to purchase an app and update my apps all are free but it won't accept my security code, all itkeeps saying is that my payment method has been declined, I only have one card so can't try another

    I am trying to purchase an app and update my apps all are free but it won't accept my card, all it keeps saying is that my payment method has been declined, I only have one card so can't try another. Now I can't use some of my apps because they are waiting to be updated. Somebody please help!!

    Hello Sriggers,
    Welcome to the Apple Support Communities!
    I understand that you are attempting to update some applications on your iPhone but the payment method was declined. In this situation, I would recommend reading over the information in the attached article to help resolve the situation. 
    Pay an unpaid balance in the iTunes Store - Apple Support
    Best,
    Joe

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