HT203433 Hello: I just downloaded a new book to my IPAD2 and the book is showing up but getting a message," Cannot open, it is formatted incorrectly, or is not a format that IBooks can open". Any help?

Looking for solution to my problem.

Delete it and redownload it from the purchased option in the iBooks store.
If this doesn't help:
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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HT1751 I have tried to download the book, "How Jesus became God" by Bart Ehrman. When I tried to download again it states downloaded but when I try to open up the bood tis stats, "It is formatted incrrectly or is not a fomra that ibooks can open"

I have tried to download the book, How Jesus became God" by Bark Ehrman. Even though IBook states download and I have the icon for the book in my library when I try to open the book I get the message, " It is formatted incrrectly, or is not a format that iBooks can open". This is even though I purchased the book through IBooks and the IOS is adequate.
JoeForrester

This is a question. Any help or solutions?

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

"It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!

"It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!

Mine does the same thing occasionally, is your phone jailbroken? Sometimes it will work if you delete the book and reinstall it or put your phone into airplane mode then turn it back off.

HT1725 I downloaded the book Sycamore Row last week and when I try to open it on my iPad , i get a message that says: Cannot open "sycamore Row' it is formatted incorrectly, or it is not a format that Ibooks can open. what's up?

I downloaded the Book Sycamore Row last week on my ipad and when I tried to open it, I got the message that it was formatted incorrectly, or is not a format that ibooks can open? if this is true, how do I get aREFUND?

You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
iOS: Force an app to close - Support - Apple

Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.

Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.

Hello wedge60,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
iOS: Device not recognized in iTunes for OS X
Follow these steps to resolve your issue:
If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
Restart your iOS device.
Restart your Mac.
Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
If an iTunes update is available, apply the update.
Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Try another USB cable.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT201364 I just received my new macbook pro with 16gb, 2.3 GHZ & for some reason I get a message stating that I do not have the system requirements. Help?

I just received my new macbook pro with 16gb, 2.3 GHZ & for some reason I get a message stating that I do not have the system requirements. Help?

What are you trying to do? If you have a brand new machine, you don't need to download and install Mavericks. You already have it.

I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps. I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of A

I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps. I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of Adobe InDesign CC (10.1). You must use that version or later to open the file." AARRGGHH! So how do I access the file?

Sounds like you opened and saved it in CC, so now you need to go back to CC and either complete the project there, or export to IDML to take it back into CS6.

HT3215 Hi, I just got my new iPod Nano 4th Gen. and the screen is blank... It's not on and its plugged into my Mac OS X Mountain Lion. I don't know what to do. Help!?

Hi, I just got my new iPod Nano 4th Gen. and the screen is blank... It's not on and its plugged into my Mac OS X Mountain Lion. I don't know what to do. Help!?

If it is plugged into a USB hub (or the spare keyboard port), try connecting it to a direct USB port.
Also, try doing this Reset procedure, while it is connect to power.
http://support.apple.com/kb/HT1320
NOTE: A new iPod nano is 6th gen.

TS1386 Just downloaded a music video to my iPad and the song plays but the video seems to be frozen, any suggestions?

Just downloaded a music video to my iPad and the song plays but the video seems to be frozen, any suggestions?

Play music videos back in the video app to see the video.

Hi, I just got my Iphone 5s when I open my camera when my phone is lock te icons of the flash and the reversing camera is there, but when I try to open my camera from the apps camera the icons of the flash, the reversing camera is not there anymore?

Hi, I just got my Iphone 5s when I open my camera when my phone is lock te icons of the flash and the reversing camera is there, but when I try to open my camera from the apps camera the icons of the flash, the reversing camera is not there anymore?

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

When I try to open a recent document I get the following message "You need a newer version of Pages to open this document." I have downloaded version Pages version 5.2.2 and the app store confirms this, but my Pages About reports that I am using 4.3

When I try to open a recent document I get the following message "You need a newer version of Pages to open this document." I have downloaded version Pages version 5.2.2 and the app store confirms this (and won't let me download it again), but my Pages About reports that I am using 4.3

Here is the solution that I received from the chat line.
When you update applications like Pages it usually keeps both versions on the computer. So what most likely happened is it didn’t put the new version on your dock. So to fix this, open a finder window. And go into applications which should be listed on the left. Scroll down and you will see Pages listed in here. And the icon should look different. You can drag that icon down onto your dock.Open that and you then can access your documents

PC hard drive died and I have replaced it. Need to import the music on my iPod, but get a message that it's synced with another library (old hard drive). How do I import the music onto new hard drive? Senuti's just for macs.No old hard drive to copy.

My PC hard drive died and I have replaced it. Need to import the music on my classic iPod, but get a message that it's synced with another library (old hard drive). How do I import the music onto the new hard drive? Senuti (one respondent's suggestion) is just for macs. I have no old hard drive to copy to the new hard drive (another respondent's suggestion.)

See this older thread from another forum member Zevoneer on different ways to copy music from your iPod back to your PC.
https://discussions.apple.com/thread/2417169?start=0&tstart=0
B-rock

TS1424 I get a "Can't open [book title]. It is formatted incorrectly or is not a format that iBooks can open." But it's listed as downloaded to my iPhone

Downloaded ibook and got confirmation of the charge for the book. But it won't open. ??? Message is in title--wrong format or not readable by iBook, which isn't clear since it's an iBook book in the first place. My software is up to date too.

Hello Troutbum63,
Thank you for using Apple Support Communities.
For more information, take a look at:
iBooks: Frequently Asked Questions (FAQ) about iBooks and the iBooks Store
http://support.apple.com/kb/ht4059
iBooks supports the ePub file format and PDFs. Some PDF documents may not be compatible with iBooks.
Have a nice day,
Mario

I just bought a new iPod touch 5 gen. and got all my music back but when I play the track, it's not playing. Help!!

I got all my music from iTunes and when I play a track it doesn't play. I just got this new iPod so why isn't it playing my music

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete music from iPod and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT203433 Hello: I just downloaded a new book to my IPAD2 and the book is showing up but getting a message," Cannot open, it is formatted incorrectly, or is not a format that IBooks can open". Any help?

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