HT203433 I bought an album on my iPhone one evening and lost my iPhone the same evening. I had expected to be able to download the album via iCloud onto my mac but there are no available downloads when I try in iTunes. Has anybody had this problem before?

Other information, Apple have billed me for the album so I should be able to download it

Depending upon which country that you are in then you might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.

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I created a website with iWeb but use GoDady for hosting it rather than MobileMe. The images on my Gallery page do not show at all on the external domain but they DO show when seen on MobileMe. Has anyone encountered this problem before? Many thanks!

Hello al!
I created a website with iWeb but use GoDady for hosting it rather than MobileMe. The images on my Gallery page do not show at all on the external domain but they DO show when seen on MobileMe. Has anyone encountered this problem before? Many thanks!

Just create a new page (or use the existing photo page) on your external site and use html to add an iframe sized to the page and link it to the mobilme gallery page. Works for me just fine when showing my gallery from a yahoo site.
like this
<iframe scrolling="off" allowTransparency="true" frameborder="0" scrolling="yes" style="width:100%;height:100%;border:none" src="http://gallery.me.com/your_account_name"></iframe>

I imported 635 images into an iPhoto album so that I can share them via a photo-stream. However, iPhoto says there are only 600. When I try to add the missing images it says they are already there. Why can i not see these images in iPhoto?

I imported 635 images into an iPhoto album so that I can share them via a photo-stream. However, iPhoto says there are only 600. When I try to add the missing images it says they are already there. Why can i not see these images in iPhoto?

Generally I would not use Facebook for sharing any photos, it compresses the photos substantially, and when you have shadows and dark colours you get visible "bands" where there should be subtle gradients, ie at sunsets and sunrises.
It sounds like you are using two methods to upload to Facebook:
1. Sharing from within Aperture, which basically syncs Facebook with your Aperture album, so any changes made at either end gets synced, hence the deletions from Albums, although the original file should still be in your library, just removed rom the album. It is like a playlist in iTunes.
2. Exporting pics and uploading to Facebook from the browser.
I am not sure how method 1 gets compressed, but I know that uploading hi-res jpegs to Facebook using method 2 results in poor quality images.
I wouldn't even bother comparing option 1 or 2, and they will both be poor images once you view them on Facebook, as opposed to viewing uploaded images on proper image sharing / hosting sites.
Your problem is not with Aperture, it is using Facebook for showing your work.
If you export pics form Aperture at high res jpegs or TIFFs your images will be fine.
If you insist to use Facebook as your way to share your work, then your workflow should be this:
1. Right click images you want to share.
2. Select Export version.
3. Export as 100% size and ensure the export settings are set at 100% quality.
4. Upload this pic into Facebook.
This will get you the best image size and resolution on Facebook.
See how you go.

Some photos in iphoto are missing and there are blank thumbnails which when i try to open them show an exclamation sign

some photos in iphoto are missing and there are blank thumbnails which when i try to open them show an exclamation sign

The exclamation make is an indication that iPhoto has broken the file path to the original photo.
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

My iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue

my iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue and some sound is comming from the back pannel .
so please do something about it and give me the solution
thank you,
Saajan jain

To give you something, I need something too, like
How old is the Ipod? (if it is still under warranty, then send it to Apple service shop)
Are you running Windows iTunes or Mac iTunes?
What do you see on the iPod screen?
My guess is, your iPod classic is more than 2 years old and out of warranty, and the hardisk has gone kaput! and need to be replaced.
Have a nice day!

HT1657 I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

What did you use to download it with? iPad? iPhone? Computer?
If it's an iPad/iPhone, play it using the videos app.
If on the computer, look on the left side of iTunes in the library under movies.

I am unable to send to an address that I have been using for a long time. All aspects have been investigated but with no solution ,has anyone encountered this problem before?

I am unable to send to an address that I have been using for a long time. All aspects have been investigated but with no solution ,has anyone encountered this problem before?

Hi Eric,
The message seems to totally disappear. It is going to an AOL customer in UK. I changed their address to start with a lowercase letter & the message was returned to me by AOL as undeliverable, I then changed the first letter of the address beck to upper case, the same I have been using for years, but again it disappeared.
I appreciate any help you can give me. Tks Gord.

HT2311 iTunes will not install, it says I need version 10.6.8? But there are no available updates.

I just bought new I5. It won't connect to Itunes( The iPhone “iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes.).
I try to download new Version of Itunes. It says that i need version Mac OS X 10.6.8 or later.
How can I update to a newer version when my computer tells me there are no available updates?? I am confused!!

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

My iphone 4s is not able to recognize my sim card?Anybody met this problem before?, My iphone 4s is not able to recognize my sim card?Anybody met this problem before?

anybody met this problem？

I did. A new SIM fixed it. There have been other reports of the same problem usually with the same fix.

HT203167 I am trying to download songs onto my PC it gets to about 85% download then my computer crashes. When I look in my account I have been charged for the items but it has not downloaded and there are no available downloads??

I am trying to download songs onto my PC it gets to about 85% downloaded and then freezes I have to turn off and restart but then I have been charged for the item but it is not available in my downloads can anyone help?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

Why does the rainbow circle always appear when i try to use youtube downloader? (i've downloaded the version for macs) but there are no downloads

How do i fix this problem?

Thanks for the two who replied so far.
But would it not give me an error message if it was something like that? First thing I did was to try another port but the result was the same.
Also, my itunes shows my ipod as connected and the entire contents are visible there and accurate. Could it still do that with a faulty cable?
thanks again..

I downloaded a few mp3 songs onto my mac .But when I sync it from iTunes to iPhone 4, they don't appear in my iphone 4. Help !

I downloaded a few mp3 songs onto my iTunes library. From there, I copied into the playlist. But when I sync it with my iPhone 4, I dont even see the name of the playlist in iTunes while syncing and the songs dont get copied onto iPhone 4. I updated both iTunes and my iPhone and tried, again - no luck. Any input is greatly appreciated. Thanks -- SKAV

Is the playlist selected to sync under the music tab?

I get a pop-up from Firefox saying there are updates available. When I run this program nothing happens. I've checked your site and my new computer and I have the most recent version. Can you help stop this thing from coming on? thanks! "

Title: Software Update
says,
Update Available
A security and stability update for Firefox is available:
Firefox 5.0.1
bottom
Ask Later Update Firefox (both boxes)

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I downloaded Firefox 24.0 for Mac, but websites are reading it as Firefox 14.0. How do I fix this?

For some reason, a number of websites (for example, NovoEd web site for a MOOC) are telling me that Firefox is not up to date, and one web site stated that I was using Firefox 14.0, although that's not what the file on my computer is called.
In fact, in reading my computer for this question, the Mozilla website has listed the version of the Firefox browser that I'm using as 14.0.1.
Has anyone else had this problem?

hello fandance2000, the troubleshooting information you've submitted also seems to show that you're still on firefox 14. please download the right language version for your system from https://www.mozilla.org/firefox/all/ and install it on top of your current system as it's described here: [[Install Firefox on Mac]] (this will keep all your personal data).

I redeemed a $15 iTunes gift card, but iTunes won't let me download anything. It keeps asking to sign in for billing and I do, but it says security code is invalid on debit card, when it's not. Has anyone experienced this problem?

Hi. My name is Kim. I was wanting to know if anyone has gone through similar experience. I redeemed a iTunes gift card that was given to me. I'm told by iTunes store to sign in which I do, but then it takes me straight to billing I enter the correct three digit security code, then what happens it tells me invalid Cvv. Could someone please tell me this what does my debit card have to do with my having a redeemed ITunes card to use, and why doesn't let me download my music. I use a iPhone 3GS. Thanks

Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card

HT203433 I bought an album on my iPhone one evening and lost my iPhone the same evening. I had expected to be able to download the album via iCloud onto my mac but there are no available downloads when I try in iTunes. Has anybody had this problem before?

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