HT203433 I'm having trouble with the purchased stickers.

Dear iTunes Store Help Center
I'm having trouble with the purchased stickers. I purchased LINE Sticker, Doraemon & Doremi. But Sticker are not show in my Sticker history and can not use sticker (Doremi). Please advise me what to do.
My registration details:
- Country : Thailand
รายการ
ผู้พัฒนา
ประเภท
ราคาต่อ หน่วย
LINE, Doraemon & Dorami
รายงานปัญหา
NAVER JAPAN
การซื้อผ่าน App
$1.99
LINE, Doraemon
รายงานปัญหา
NAVER JAPAN
การซื้อผ่าน App
$1.99
ยอดรวมของใบสั่ง:
$3.98
<Personal Information Edited by Host>

Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address from your post.
Have you tried the help on the developer's site : https://line.naver.jp/help/iphone/en/serviceId/10155/sp ?
If you haven't received the items then you contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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