HT203433 I purchased a song but noticed it doesn't appear in the playlist on my iPhone. I can see it under 'purchases' but can't play it. How do I get it onto the playlist?

I bought a song on iTunes but noticed it doesn't appear in my playlist. It is under 'purchases' but I can't play it and don't know how to move it to my playlist. I also tried downloading it again but can't. What should I do?

You can remove just one saved User ID, Email Address, or Password on Firefox the same way you do it on IE.
Click on the form that you have your saved User ID, Email or Password for. Press the down arrow key to bring up the username for the form that corresponds to the password or ID or Email address you want to delete.
Highlight the username by pressing on the down arrow key again or just highlight what you want deleted and then press the "DEL" or "DELETE" button on your computer.
This should remove the one you want to delete.
I did this with a User ID on Firefox that I had accidentally spelled wrong. It works.
.

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I was reviewing my list of songs in my library "on my I-Pod". I noticed that a few of the songs on the list have an Exclamation Point in front of the track, and the track won't play. How do I get rid of the Exclamation Point so that the track will play.

I was reviewing my list of songs in my library "on my I-Pod". I noticed that a few of those tracks on the list have an Exclamation Point in front of the track and will not play. How do I get rid of the Exclamation Point so that the track will play.

Hello enrique a.
Instead of trying to re-invent the wheel on this one, take a look at an article such as this one to help you take care of these exclamations. Basically, it means iTunes is unable to locate the file on your computer anymore.
http://ipod.about.com/od/itunesproblems/qt/Fixing-The-Itunes-Exclamation-Point.h tm
B-rock

HT1338 Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think it worked. How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked. How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

Click your Apple menu icon top left corner of your screen.
From the drop down menu click About This Mac.
If Mountain Lion is installed, it will say: v10.8
If not, launch the App Store. From the App Store menu bar click Store > Check for Unfinished Downloads
FYI .. for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

I own CS6, I am upgrading my computer. How do I get this onto the new computer when it arrives?

Having purchased the download version of CS6, how do I get this onto the new computer?
Thanks,
Peter

Download your installer from here
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
and enter your serial number when asked.
Gene

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please.

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please. Wasting ink and paper at the moment!!!!!!
I have tried the printer with my laptop (not updated) and everything is fine. It's just the beautiful 27" Imac that can no longer print.

Might be a corrupted printer preference file ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Preferences
Click Go
Move the com.apple.PrinterPrefs.plist file from the Preferences folder to the Trash.
Restart your Mac, restart the printer...

A magnifying glass and search box show up in my e-mails and I can't read them unless I hit reply or forward. how do I get rid of the magnifying glass and search box?

A magnifying glass and search box show up in my e-mails and I can't read them unless I hit reply or forward. how do I get rid of the magnifying glass and search box?

First, some clarification:
* The location bar (often called the "awesome bar") is the larger bar on the left that shows you the address of the page you are currently viewing. As you type in the location bar it searches your history and bookmarks for matches.
* The search bar is the smaller one on the right. It typically displays an icon of whichever search engine is currently selected and may display search suggestions as you type in it.
It sounds like you are referring to the search bar rather than the location bar. You can change search engines for the search bar by clicking on the icon on the left edge of the search bar and choosing a different one. You can also choose "Manage Search Engines" to remove ones you aren't interested in using.
It also sounds like Bearshare might have changed your homepage in Firefox. To restore that you will need to open the preferences menu (click Tools > Preferences), go to the General tab (first on the top left), and click "Restore to Default".

How do i get videos onto the new ipod?

haven't been able to figure out how to get videos onto the ipod. tried to click and drag a home video into the video section but that didn't work. any help would be greatly appreciated.
also, where do i go to get an episode to download onto the ipod?

Hi Sebastian,
Use iTunes to put videos onto your iPod. Make sure you have the newest version (by pressing Help, then selecting check for iTunes updates).
Once you are sure you have the newest version of iTunes, just press File -> add file to library, or drag your video file onto the iTunes library. Then all you need to do is update your iPod.
- Greg.

Stack icon. How do I get it onto the dock?

I do not have a stack icon on my dock. I have tried dragging the "download" folder from "finder" onto the dock and right-clicking but all that does is produce all the downloads as a grid. I want my applications etc to appear as a "stack" and I cannot see how to do that. All help gratefully received.

Hi David and Welcome to Apple Community.
First, when you drag a folder to the Dock, be sure it is the original and not an alias.
Be sure to drag it to the right side of the divider line on the side with Trash.
If you are doing it correctly, a right click should produce a contextual menu with "Fan, Grid, List and Automatic". From what you say I think you want List view, so choose that.
Let us know.
-mj

I moved my iPhoto library to a external hard drive to free up space on my iMac per instructions, but the library is still on my iMac so I don't have much room left. How do I get rid of the all the contents of my library on my iMac so just on backup drive

As per Apple instructions, I moved my iPhoto library to an external hard drive so that I could free up space on my full iMac. However, I was not told the last step in the process -- How do I get the iPhoto library off my iMac so I free up that memory?

And after deleting the old Library, you should start up iPhoto while holding down the Option key in order to force iPhoto to let you select your iPhoto Library that is on your external hard drive. If you start up iPhoto the usual way, it will just create a new, blank iPhoto Library in your /users/yourusername/Pictures folder on your iMac's internal hard drive.

Last Friday night I lost the bookmarks in toolbar location. I can see them under "Bookmarks" but want them back in the toolbar.

I have a MacBook OS X v. 10.6.8 and now on Firefox v. 10.0.2 after update.

Hi Pat7B,
Have you tried going to ''View > Toolbars'' and enabling the ''Bookmarks Toolbar''? It sounds like it was just disabled by accident.
Hopefully this helps!

I downloaded a book on iBook and when I opened it all I got was a gray screen and I can't go back to my library. Help! How do I get rid of the gray screen and go back to my library?

I downloaded a book on iBook but when I tried to open it all I got was a empty gray screen. I can't do anything. How do I go back to my library? There are no icons, nothing.... Help

If tapping the book doesn't give a button at the top left to go back to your Library, then try closing the iBooks app completely and see if it works when you re-open it : from the home screen (i.e. not with iBooks 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

My YOGA 2 1050F has been hacked, how do I get rid od the unwanted guests?

My tablet has been hacked !! Can not do factory reset because the setting are set up automatically restore files that were saved which includes the hackers apps and changes that were made. I can not change the settings at all. The tablet has also been set up for remote and not by me !! So how do I get rid of the "puter spiders" which is what I call them cos they have infested my tablet and also my Yoga 2 2 in one. The tablet is Android and the laptop is windows 8. Help, I hate spiders !!!! and want them gone!!! Thanks

what are the hackers apps called? and how do you know your tablet was hacked?

I can see other accounts on home share and play the songs, but not drag them to my account. Home share is on "on" on both accounts and both computers are authorized. What can I do to copy the song from account to account?

I can see other accounts on home share and play the songs, but not drag them to my account. Home share is on "on" on both accounts and both computers are authorized. What can I do to copy the song from account to account?

okasy if you want to move the music from the other comptuer into your comptuer you can > but if they were purchased with a different APPLE id then you need to authorize the comptuer to play them .
http://support.apple.com/kb/HT4527
click homesharing > shows how to move the song onto your comptuer

I purchased a song on iTunes and it is displayed in my list of SONGS. However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play. How do I get this song onto my device?

I purchased a song on iTunes and it is displayed in my list of SONGS. However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play. How do I get this song onto my device?

Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I am trying to manually Delete songs from my Ipad2, but when I delete it shows a Cloud with a Red Arrow pointing down, and the Song remains, how do I get rid of the Song Completely?.

I am Manually Deleting Songs from my Ipad2, but when I press Delete, it shows a Cloud with a Red Arrow pointing down, and the Song remains, how do I get rid of the Song completely?.

The cloud icon means that the songs are only in the cloud, they aren't stored on your iPad. You can turn off the showing of songs that are in the cloud via Settings > iTunes & App Store > Music (under the 'show all' heading) 'off'. If you want to some cloud songs to show but not all then you can hide the ones that you don't want via your computer's iTunes : iTunes Store: Hiding and unhiding purchases

HT203433 I purchased a song but noticed it doesn't appear in the playlist on my iPhone. I can see it under 'purchases' but can't play it. How do I get it onto the playlist?

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