HT203433 Trouble with my Season Passes.

Since about last March my Season Passes stopped downloading automatically. Even when I check for available downloads it say they have all been downloaded even though I have several to download. I have checked the setting and they only have automactic download for music and apps. This is a media computer, I just want the TV shows. What do I do?

In the mail version of mac os x 10.4 tiger,
is this possible to select and set one account
as standard account, in the preferences.
Yes. As explained in Mail 2.0 Help: Setting the account your email is sent from, you can choose any one of your accounts as the default, or the account of the last viewed mailbox. So, if you have 5 accounts, you will have 6 choices in the "Send new mail from" pop-up menu in the "Composing" preference section.

Similar Messages

I'm having trouble buying a season pass for The Americans. I have purchased passes to Justified for the past 4 years with no problem. Can't figure out why this purchase won't work.

I'm having trouble buying a season pass for The Americans. I have purchased passes to Justified for the past 4 years with no problem. Can't figure out why this purchase won't work.

What is the problem that you are having ? If you are getting an error message then what does it say ?

When will The Walking Dead Season 5 be on Itunes uk with a Season Pass

hi
Any idea when The Walking Dead Season 5 be on Itunes uk with a Season Pass
thanks
matt

No.

Anyone have trouble with using Last Pass on macbook pro

anyone have trouble with using Last Pass on macbook pro
Also does anyone find that Chrome is super slow on Macbook Pro with OS X 10.9.1??

nellyfromsalt spring island wrote:
anyone have trouble with using Last Pass on macbook pro
why don't you just state what problems you are having?
nellyfromsalt spring island wrote:
Also does anyone find that Chrome is super slow on Macbook Pro with OS X 10.9.1??
No, I use Chrome daily with 10.9.1 and it is still very speedy.

Why do those who have not yet purchased a show get it sooner than those with a season pass?

So, anyone else noticed that you can go to a show's page in iTunes and find the latest episode available for sale about an hour or two before it's downloadable via a season pass?
I've already paid for my shows, I should get them at the same time as new purchaser. I'm not even asking for them sooner, just at the same time.

larkyal wrote:
- Is there a way to make mediasource update the tags on the files themselves
I'm not a MediaSource expert (see the user Micromouse for this)...
but I believe you right-click the track (or tracks) and choose "update tag". This rights Music Library changes back to the file.
The same can happen if you edit the tracks on the player itself. The changes aren't written to the file, and just kept in the library. When you transfer the tracks to the PC Music Library the changes are kept in the PC Music Library, but again not written to the file. Again you need to use the "update tag" function to write the changes back to the file.
- Is there an update to allow mediasource to send directly to the updated player
Yes, a software package that updates all the required programs and installs a new Explorer type program is available to download (click the link Support > Downloads on this page). It's called Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players.
- If there is an update, will installing destroy my edited media library settings
It shouldn't do, but see above.
On a side note, the organisation/modifying features on the new software are quite disappointing. The software simply displays windows style folders, which although is useful for storing files, is a hassle for organising music, as it is sorted by album, with no alternati've display. Take note Creative, nomad explorer, however slow and buggy at times, was a far more useful interface.
This is the way the new MTP firmware works unfortunately. You see the contents in folders as opposed to on the player itself where it's back to a tag based library.

Episodes showing available in store not dowloading with my season pass.

I have purchased Grey's season 4 pass, downloaded first episode and music vid at time of purchase (pass, first episode, and video showing in purchase history). New episode not downloading (using check for purchases) or showing in purchase history. This happened to me last year, and after contacting itunes store support through the FAQ email (which I have done again), the problem was resolved. Does anybody know why this happens? Sure it's resolvable, but annoying is more the point. Would love to know why. Maybe its preventable?? thx.

I'm having roughly the same issues. The Unit hasn't appeared for four days (which might be CBS's fault... but it's still irritating). Worse, though, is CSI Season 8. I, too, see the second episode there in the store, but I've not been notified by email and no attempts to "check purchases" have worked for two days now.
I complained to iTunes Support and they issued me two credits. Nice, but it doesn't solve my problem. I think they intended for me to use them to get my "missing" episodes, but that won't help in either situation. The Unit isn't there and could, in theory, download properly once it finally shows up. The CSI episode, though, is even worse. When I try to use one of the credits to get episode #2, I get a message that my Season Pass already paid for it and it's just not available yet.
So, for those of you speculating in anger that you're being pushed toward re-paying for an episode... you can stop worrying. You can't. Even when Apple offers me free credit to do it, I can't.
I complained again that the credits won't work in this situation and got this reply:
" I also see that when you try to purchase the episode you are being advised your trying to purchase something you've already purchased. You can go ahead and ignore that message and purchase the episode. It won't make a difference."
Uhhh... totally missed the point there. The only button you get is "ok" to acknowledge that you're being told you cannot buy an episode you've already bought (yet aren't being given).
Gggrrr....

I'm having problems with my season pass purchase

I bought the season pass for Heroes and am trying to download the next episodes but nothing happens. When I click on check purchases it says that all purchases have been downloaded for this account. But the last 2 episodes are not in there. My husband got on the computer and clicked away...resulting in having to reinstall itunes! Could this be the problem? And what could I do to fix this? (besides not letting my husband near the computer again!) JJ

Hi, JJ,
First, make sure that you're logged into the iTunes Store using the account ID and password under which you purchased the season pass.
If you're sure that it's correct and the missing episodes still aren't appearing, contact the iTunes Store customer support department through the form at the bottom of their Season Pass FAQ web page (I recommend that you use the form, not the link in your Purchase History as they advise; that's not proven to be very reliable) and explain the problem to them.
Good luck.

ITunes TV show Season Pass is NOT downloading newly available episodes

Problem: iTunes TV show Season Pass is NOT downloading newly available episodes even though new content is fully available on iTunes Store for purchase as single episodes
I purchased Season 4 of The Vampire Diaries on Thursday 10/11. The 1st episode, called "Growing Pains," aired on the evening of Thursday 10/11 and has been available since approx. 2 am EST Friday 10/12 for purchase/download on the iTunes Store, but it is NOT automatically downloading to my iTunes account even though I repeatedly click "Check for Available Downloads." The button to purchase the single episode in the iTunes Store is activated, meaning anyone can purchase that individual episode for $2.99, but I paid for the whole Season Pass and I can't retrieve this single episode.
My iTunes is NOT recognizing that there is an Episode 1 available for download. I rebooted my Mac, restarted iTunes, logged into the iTunes store to click on "Purchased" content and try to force a download, all to no avail -- the screen listing the episodes available for download under my Purchased account fails to list Episode 1 of this TV show. It as though this Episode is invisible to my iTunes account/download queue. Yet, Episode 1 is sitting on the iTunes Store server and has been there for the past day.
I have clearly identified this problem to Apple Customer Service and they did not seem to intially understand my problem. They told me that it takes a few days for TV networks to make an episode available to the iTunes store, and therefore I should wait for a few days -- this totally misses the issue! The premiere episode has already been provided by the TV network to iTunes, and is available now on the iTunes Store. The problem is a technological server-side one, where for some reason my iTunes download queue is not picking up on the fact that there is new, pre-paid content available for download.
Please help if you experienced similar issues with your Season Pass. I bought a Season Pass for last year and it worked without any problems -- all episodes aired on Thursday nights and were downloaded by 2 or 3 am Friday morning. I am thinking of cancelling/refunding the Season Pass, and just paying for Hulu+ instead of waiting around hoping for Customer Service to finally read my email and DO something instead of telling me to "wait a few days."
Below is my email thread with Customer Service. I can't believe there is no longer phone support to talk to a live person, who should be able to reset my download queue -- or do something on the server-side -- easily.
*Just a girl, in front of the TV after she cut off cable, waiting for her favorite show that she paid for to download.
On Fri, Oct 12, 2012 at 4:18 PM, iTunes Store <[email protected]> wrote:
Hello [     ], I apologized for any inconvenience this issue has caused. I reviewed your account and it appears that episode is not yet posted on your account. This is the reason why it has not automatically downloaded on your account. With that being said, please try to wait for a few days or try to download the episode using iTunes in the Cloud feature. Your patience in this matter is greatly appreciated.
Sincerely, [     ]
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww/ Please Note: I work T-S, 6-3PM CT.
Thank you for allowing me the opportunity to assist you.
Thanks. The problem is, this Episode "Growing Pains" IS already available
on iTunes for individual purchase for $2.99, and has been available since 2
am EST last night. The issue isn't its availability from the TV network --
it's the Season Pass queue for downloads not recognizing that this episode
should be downloaded.
On Fri, Oct 12, 2012 at 3:09 PM, iTunes Store
<[email protected]>wrote:
> Hello [     ],
>
> Thanks for your reply. I see now that you are unable to download "Growing
> Pains" which is supposed to be included on your season pass "The Vampire
> Diaries, Season 4".
>
> Generally, the television networks provide Apple with the latest episode
> of each show within 24 hours of the original air time. Occasionally, there
> can be a delay. I recommend to please wait for a few days.
>
> You can rest assured that Apple is working to make this episode available
> on the iTunes Store as soon as possible.
>
> Thank you for your patience. Apple appreciates your business and loyalty.
>
> Sincerely,
>
> [     ]
> iTunes Store/Mac App Store Customer Support
> http://www.apple.com/support/itunes/ww/
>
> Please Note: I work T-S, 6-3PM CT.
> Thank you for allowing me the opportunity to assist you.

Hi,
I'm having the same problem on Windows and Mac, neither automatically download episodes from any of my season passes, nor do they find it when I select "Check for available downloads," it informs me all episodes have been downloaded for my Apple ID, which in fact they have not.
I have to find the episode in my Library(which shows all available episodes on my computer and in the iTunes Store) and from there I have to manually click to download. I tried deauthorizing all my computers and reauthorizing just one computer, and that didn't work either. I also deleted my other device(iPad) from the "iTunes in the Cloud" just in case there was some issue associated with that, and that didn't work either.
It’s sad that the iTunes rep didn't really "listen" to what you said. I find this happens at many other companies too. They often are trying to fit your problem into some prepared script or solution, or they are distracted or in a hurry and don't actually read or listen fully to an even well defined account of the problem.
Best of luck to us all! Hope they fixed it soon.

Season Pass - LOST (Televison Show) - Not working

I purchased a season pass for the 3rd season of LOST. I've downloaded all 6 episodes when they were available. iTunes would kindly send me an email... The 7th episode which aired last night (02/08/07) is available and ready to download. However my season pass is not showing up. iTunes wants me to buy the episode.
Apple what's up with my season pass?
Anyone else having a this issue? Suggestions?
Thanks,
CH

Ditto on the unavailable download. I have the season pass as well and when I check for purchases it says I have downloaded all available purchases. Clearly I have not done so because I have not downloaded last night's episode. I had a similar problem a week or two ago with Heroes, and after three or four days I was finally able to download my pre-purchased episode.
Seems that other users recently had the same problem with 30 Rock and Studio 60. Looks to me like the iTunes folks are not up to the task of managing the season pass option.
What's the point of a season pass if you can buy individual episodes before season pass episodes are available?
Shame on them.
HP Pavilion dv1000 Windows XP

Why does it take so long to get my downloads for a season pass?

So, I bought a season pass for "How I Met Your Mother" Season 7.
The newest episode has been up for download for at least 8 hours, but I still can't download it with my season pass. Is there a way around this? How?
I live overseas, and this is one of the few indulgences from back home we get.

Without knowing the specific program you're referring to I can only offer general comments. Rebates are generally processed by a company that specialized in handing those for vendors, and as such, processing amid the many thousands if not millions of other claims takes a while. Most Apple rebate programs I've seen say to allow up to eight weeks for the rebate check or promotional item to arrive.
Regards.

Is the season pass for LOST worth it - writers strike?????????????????

hi guys. i purchased the season pass for desperate housewifes and was stunned after i am now left with 10 of the usual 24 episodes....who knows whats coming
i am now considering purchasing the season pass for lost, however I am not sure how many episodes will air...
does anyone know when LOST is running out of material or are they pretty much not affected by it. i want to know before purchasing another season pass....thanks

Lost season 4 is listed as by episode only at this point, right?
I haven't purchased a season pass since the strike started, but if I paid for a season and ended up paying more for a season pass than I would have paid purchasing the episodes individually, then I would contact iTunes support or at least send feedback.
The last time I purchased a season pass that fell short in episodes I received an email from Apple that gave me credit for videos from the iTunes store without even dealing with the feedback system or customer service.
Did you contact Apple regarding the season pass for Desperate Housewives Season 4? That's what? Around 6 or 7 episodes that you overpaid for.
If you aren't satisfied with your previous experience with a season pass during the strike period then contact Apple before spending more money on another pass, if one should become available.
Use http://www.apple.com/support/itunes/store/seasonpass/ as a starting point.
Good Luck,
-j

HT201272 stopping ITunes TV season passes

how do I stop season pass purchases from continuing?

for some reason, new episodes that are clearly available in the itunes store do not download straight away when subscribed with a season pass. seems to be a 12-24 hour delay. this is clearly against apple's own season passes FAQ, which states that "Once a new episode becomes available in the iTunes Store it will be available for you to download". This isn't happening, it's delayed, even when checking for available downloads. looking at other posts, this seems like a common problem recently.
http://www.apple.com/support/itunes/store/passes/
"I see a new episode available on the iTunes Store but I've not yet received it.
Once a new episode becomes available in the iTunes Store it will be available for you to download. You can check if you have episodes awaiting download by going to the "Manage Passes" page. Or you can simply select "Check for Available Downloads" under the Store menu in iTunes 8 (or "Check for Purchases" under the Store menu in iTunes 7) to download any unavailable episodes. For Multi-Passes you should check that your Multi-Pass has not expired. This information is also available on the "Manage Passes" page."

Save $5 on MKX Season Pass, Eligible for those who already preordered in advance w/ GCU benefits?

Hello,
I had preordered my Xbox One copy of Mortal Kombat X with the Gamer's Club Unlocked benefits and I noticed in this week's advertisement that I could save $5 together with the Season Pass. I haven't seen this offered prior to this Sunday. Is there a way for us to take advantage of this offer as well, given that we preordered in advance and now are unable to change our orders?
Thank you!
Solved!
Go to Solution.

Hello bcuzicno1/notoriousreignz-
We are offering a ton of special promotions with the release of Mortal Kombat X, so much so that it’s hard to keep track of all of them. Getting $5 off a Season Pass is a good deal, so I can understand you wanting to take advantage of them.
This promotion is not a pre-order offer, but an offer with the purchase of the game. That means that if you pre-ordered in-store, the store would simply have to add the Season Pass to your purchase and you should be all set. However, if you pre-ordered online for in-store pickup, the store would most likely have to return your purchase after you completed pickup and then re-ring it to add the Season Pass.
Since it appears that the Season Pass is only available in our stores, there is not a way to add it to your cart to get the $5 off.
I hope that this helps and that you are able to benefit from the Season Pass promotion should you choose to pick it up!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Multi-Pass or Season Pass?

How do I know which one I purchased? My Purchase History does not indicate one way or the other. I thought I had paid for a "season pass" for Battlestar Gallatica season 3 (in fact my purchase history shows a $42.42 charge for Battlestar Gallatica season 3 but doesn't elaborate). Today I got an e-mail saying that my "multi-pass" couldn't be renewed (which is not a surprise as I've changed banks recently) but why would it need to be renewed? I thought I had a season pass. Besides that issue, the season is over now and I've downloaded all the episodes, why would Apple need to charge me for any more? Also, it's interesting that I was charged (a total including tax) of $42.42 when the current "season pass" is only $34.99 (which would be $38.09 with tax) in the first place... It would seem to me that Apple should be refunding me $4...
-Doug

OK - Just trying to clarify things here.
1) There is not a MultiPass option for shows like BattleStar Galaactica (Great show BTW). You can only purchase the Season Pass.
2) I got an email from iTunes giving me free video credits since the Season was shorter than was originally predicted. I found the email and here's an the jist of it:
"Thank you for purchasing the Season Pass for Battlestar Galactica - Season 3. Due to a change in the number of episodes the network plans to air, the Season Pass price for Battlestar Galactica - Season 3 has been reduced.
We want you to be completely satisfied with your Season Pass purchase, so please accept this free video code, good for any five $1.99 TV show episodes or music videos on the US iTunes Store."
3) So the MultiPass email you received was for a different show or a glitch in the system (maybe caused by the shorten season?). Did the email specifically mention "Battlestar?" Anyway, since it didn't renew, you weren't charged for anything.

Lego batman 3 season pass

purchased game and season pass day it came out. was to be emailed season pass code still NOTHING!!!! talke to service 4 times no one will give me an answer. I have asked for a refund told they could not refund money, please explain to me why i have paid for something that i have not received, and can purchase anywhere else and have now. I have purchased quite a few items at best buy, but this experience makes me rethink any future best buy purchases!!!

Hello jcr1975 & mh1978,
Waiting for digital content to arrive is never fun, so I can imagine how frustrated the two of you must feel! I'd be disappointed too if I found myself in a similar situation, especially if phone support reps weren't able to offer any immediate answers or a solution.
In most situations, orders for digital content can be fulfilled in a few short hours. From time to time, however, individual orders may require 24-48 hours additional processing time before they can be fulfilled. We rely on our phone support teams to be aware of this process and to provide customers an accurate estimate of when they can expect their order to be fulfilled, so it'd disheartening to learn of instances where that might not have occurred.
I've had the chance to review both of your accounts and it's my understanding your orders were fulfilled earlier today. When you can, I'd encourage both of you to check both your inbox and junk mail folders for a message with your season pass codes. Gmail users should also check their Promotions folder if they have this option enabled -- messages from retailers can sometimes end up in this folder, effectively bypassing the primary inbox. Additionally, I've sent you both some information via private message. Make sure to check your PMs when you can by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Thanks for your patience and understanding, as well as for purchasing your LEGO Batman 3 season passes with us!
Aaron|Social Media Specialist | Best Buy® Corporate
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HT203433 Trouble with my Season Passes.

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