HT203477 Visual media disappearing during playback

The media in my project is suddenly and randomly disappearing during playback. I am seeing just a black screen and hearing audio.
I'm running required specs and have the most updated version of FCP X. I've imported all the media into the event. Anyone have any ideas?

Have you tried trashing your preferences?
Unexplained faults like this can often be fixed by clearing out FCP X's preferences (for some reason, they get knotted up from time to time).
Download Digital Rebellion's Preference Manager (free, simple to use, and perfectly safe, both to download and use).
http://www.digitalrebellion.com/prefman/
With Preference Manager, you can backup the Prefs when FCP X (or any of the Apple Professional Applications) are working normally. Then when either of the applications are acting strangely, Trash the Preferences, then Restore from your backups (just a mouse-click).
If you trash the prefs and don't restore them, you will need to manually restore all your FCP X settings again, so it's a great idea to backup Preferences from time to time when FCP X is working well, then your backups are up to date.
Doesn't fix every problem, but it fixes a lot.
If trahsing the preferences doesn't work, open one of your video files with QuickTime and press Cmd+i to open the inspector, then post back with the full details shown.
Andy

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My apple tv stalls during playback. How can I fix this?

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Slowing speed causing jerks during Playback in premiere pro 1.5. Can anyone give advice to solve?

Hello.
I am from Pakistan and we use PAL.
I am using adobe premiere pro 1.5 at my P.C. No capturing card has been installed on my computer. When I strech any video clip or slow its speed, after render, it produces little bit jerks and flickers during playback. Even it shows same problem after export project. Can anyone tell me the solution. Another thing I want to share, I have installed Matrox RTX card at my office. I have not seen any jerk there during slow motion. (Sorry for using inappropriate english)

Welcome to the forum.
Unfortunately, you have posted to the CS5 sub-forum, and should post to the CS4 and Earlier Forum. I am sure that one of our MOD's will move this for you, especially as you were kind enough to put the version number in the title - thank you for that.
Now, can you give us the full specs. of your Video files. The more detail, the better. There is likely some aspect of those Source Files, that is causing an issue.
Good luck, and if this post "disappears," then it has been moved for you. See the link above to the CS4 and Earlier forum.
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Ok, here is the system log from one of the crashes:
Aug 14 15:43:30 apples-power-mac-g5 kernel[0]: AppleRAID::completeRAIDRequest - error 0xe00002ca detected for set "FCP2 RAID" (B52BC88D-65F5-42D7-B208-18F3F91D9ACB), member 82A77A15-2AE5-49EF-AA43-88F8CA0B5734, set byte offset = 2892383387648.
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Aug 14 15:46:45 localhost kernel[0]: standard timeslicing quantum is 10000 us
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Aug 14 15:46:45 localhost kernel[0]: vmpagebootstrap: 1136977 free pages
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Aug 14 15:46:45 localhost kernel[0]: 110 prelinked modules
Aug 14 15:46:45 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Aug 14 15:46:45 localhost kernel[0]: The Regents of the University of California. All rights reserved.
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I am having a unique issue with FCP 6.0.6.
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We do a weekly 3 camera shoot which is webcast, and then later uploaded to youtube.
We have been running this setup for a number of years without issue, but this has started
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When playing a clip from the Clip library or in the Project timeline the application will periodically freeze; any keyboard inputs (such as hitting 'K' or 'L' during playback) are buffered. Everything on the screen freezes but the audio continues to play. After a couple of seconds the application will unfreeze and the video will "catch up" with the audio. The buffered keystrokes will then take affect.
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I logged out and logged in as a different user. I fired up FCPX and imported the same event file from the book.
It did not freeze once during playback.
I then imported one of the clips (.mov) I had imported from tape. Again, no problem whatsoever.
I removed any applications launched during log-in and logged in as normal, launched FCPX and it still exhibited the same problem with freezing.
Since all of the media is on the same (RAID 10) disk and the only difference is the account I've logged in with, it appears that there is a process running under one account that is responsible for the momentary freezing. If I find what it is I'll report back.

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A battery pull cures this....for a while and then goes wrong again.
Solutions?

Hi NewDawn,
To resolve this issue, could you please try to first back up all your data using the BlackBerry® Desktop Software and then do a clean reload of your BlackBerry® Device Software. For steps, please see the following KB articles.
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Footage jumps in Final Cut X and Quicktime during playback

I did a simple SLOW pan shot with my Canon C100 with the media being recorded on to the Ninja 2. I transfer the media from the Ninja 2 on to an External Thunderbolt Hard Drive. When I play back the footage it jumps around. I also tried the clip in the Apple store and got the same result.
When I play the clip on my friends PC it plays smoothly.
I'm shooting Pro Res 422, 10 Bit rate, using a Mac Book Pro, OS 10.9.5, Final Cut X 10.1.3 and I have 16 gigs of ram.
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Greetings Vibrant
I was thinking that your problem may lay in the SD card being not quick enough to capture the camera's 10 bit HD vision and was dropping frames etc but, you mentioned you are recoding onto an external Ninja 2 so surely that must be quick enough to record the output of the camera you would think.
I'm tending to think that your MacBook Pro, in particular it's graphics card, is not up to the task of playing back 10 bit full HD content.
Your best bet to decipher if it's the Ninja 2 thats the problem (dropping frames during capture) or the MacBook Pro during playback would be to export/convert the vision into H.264 or something smaller in size and bitrate and then play that back on the MacBook, another Mac, iPad, iPhone etc. If it's smooth, then the MacBook would be the problem. If it's still jumpy, then the problem could lay with the output to the Ninja, or the Ninja itself.
Have you tried playing back the vision from in-camera/Ninja connected directly to a HD TV ??
I've been having a **** of time these past few weeks with my newly acquired Blackmagic Pocket Cinema Camera with jumpy vision. Tried all of the above, sending the vision in it's native form and also numerous varying conversions, from my 27" Quad-Core iMac to my MacBook Pro, iPad Air, iPhone 5, to my TiVo's and even last night burnt onto a DVD to playback in my Blu-Ray player in the theatre room. All to no avail. I've purchased a second expensive SanDisk Extreme Pro 95MB/s card thinking the first card was a fake or something, and the new card has made no difference either.
I even completely formatted and clean installed OSx Mavericks on my MacBook Pro just to double check, but it's still choppy.
The vision even plays back choppy in the BMPCC through HDMI to a HD television but not as bad to be honest, so i'm now, after all this testing, consigned to think the camera is kaput, as the vision looks more like a huge vertical sync problem on my camera, as opposed to simple dropped frames as this camera is prone to with not so good/unsupported SD cards.
Hope that helps you a little in running tests to find where the problem lies with your vision.
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Although, you are running Thunderbolt disk so you wouldn't think such a fast medium would be affected by such a thing. But, stranger things have happened .
Regards
Paul

Video track randomly glitching and hanging during playback

not sure if this should be here or in the compressor forum, appologies for that....
I am building a fairly simple DVD with the main track being 35 minutes and then the "bonus features" consisting of one track with about 12 chapters and stories for the "play all" button...
Anyways, the extra features seem to play fine but the main track seems to be randomly glitching and/or hanging up during playback...sometimes near the beginning, sometimes near the end, totally different experiences on different DVD players as well as the same player at other times...
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I have encoded all media in compressor using "90 Minutes Best Quality" setting..

Whoa!!! I'd back up here and make sure you have your "T" s crossed before your continue with 10,000 discs! What were your bitrates for the main track and Bonus features? Did you use AC3 audio? DVD has a bitrate ceilings of 9.8 for video. Its also important you check your bitrates in a viewer to makes sure your OK.
Bitrates are the most crucial part to control in DVD.
http://www.videohelp.com/tools?toolsearch=bitrate+view&Submit=Search&s=&orderby= Name&hits=50&convert=&dvdauthorfeatures=

Dropped Frames During Playback

So I'm new to Final Cut Studio and have been trying to ingest footage from a SANYO digital file based camcorder. It records in several HD modes including full 1080i and in MPEG-4 file form. I've had trouble getting the files into Final Cut on my MacBook Pro and editing without constantly having frames dropped. I'm not sure what to do. Is it a problem with my computer (which is brand-spanking new)? Also, I get a warning when trying to Log and Transfer the footage telling me I have un-supported media. Any insight I can get on the issue would be excellent.

FCP works best when the media you're importing or capturing matches the Sequence settings. Check your Sequence settings in FCP and see if they exactly match the settings of the clips you're trying to use. If they don't match, it may be best to convert them to match PRIOR to importing them, or use Sequence settings that match the clips.
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• data throughput problems due to hard drive connection, buss speed or drive speed
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• using corrupted media files
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-DH

Dropped frames during playback due to "slow disk"

I work off an external Rocstor 160gb firewire drive; suddenly as I started to edit a project I get constant dropped frames during playback. It says it's due to "slow disks" and I wondered if my hard drive was dying. But I opened other projects on the drive and they play just fine. Why just this one? It's shot on the same format, captured the same -- nothing's different from my older projects. Maybe the captured media files got corrupted? I've never seen this. I've tried using the Rocstor on three different machines (first a 17" PB, then two different G5 towers) and it happens on all of them. I have FC5 on the PB, but FC6 on the G5s -- doesn't matter. I'm stumped here.

How full's the drive? The fuller it gets, the slower it becomes. If it wasn't a superfast FW drive to begin with (especially a 400 device) You're gonna have problems as it gets fuller... starts slowing down big time around 70% capacity. It's always something... if the drive's not in a fast enclosure, and is also a fastish drive has a least 8mb disk cache, it will behave like this with DV footage.
One thing I've seen and learned from reading a few posts on this is that the better/faster stuff suited for FCP use is worth the investment. G-Raid, Grainite Digital, OWC all sell really nice FW800 setups... they are up to twice as fast as older/slower FW 400 drives. and NEVER buy any more than you need now for storage. It's half the price and twice the speed next time you need more it seems.
eSATA should be considered by any pro. laptop or not.
Jerry

Color shift in external monitor during playback

Hello,
I've been having an issue recently with HD playback to my external monitor. This is happening both in 720 and 1080 timelines. When playback is stopped, the image color looks correct both on the Mac and on the external monitor. But when I play the timeline, there is a slight color shift in the external monitor towards green. This color shift does not happen on the mac monitor during playback. This happens with rendered media, as well as media direct from the clip that does not need rendering. Exported videos do not have this issue. Any idea what may be happening?
I have a Mac Pro, 2.66 Quad with 8GB Memory. With Kona3 card connected to a Panasonic BT-LH2600W HD monitor. Kona3 is connected to monitor via HD-SDI. With Final Cut Pro 6.06 and Mac OS 10.5.8.

Type of footage you are using? What sort of hard drives it is stored on? Those would be good details to have too.
Shane

Audio dropping out during playback in timeline

Hey everyone,
I've dug through these forums and unless I just completely overlooked it I have not found a solution to this issue. I've listed my setup below and then have stated the issue I'm experiencing.
27-inch, Mid 2011 iMac
3.4 GHz Intel Core i7
16GB 1333 MHz DDR3
AMD Radeon HD 6970 1024MB
Running Mac OS X Lion 10.7.5 (11G63)
Currently working off of a portable 1TB G-Technology G-DRIVE via FW800.
Working in Premiere Pro CS6 Version 6.0.2
Editing in a sequence with settings:
1920 x 1080 23.976fps (also tried in a 29.97fps timeline with same issue)
Working with footage that is 23.98fps
Working with a combination of ProRes 422 (LT) and native H.264 Quicktime files strait from a 5D Mark 3.
The issue I'm having is during playback the audio will competely drop out. The video will continue playing on just fine but the audio drops completely out. All audio levels drop as well in the audio mixer meters so it truly is losing all communication with my audio layers in the timeline.
I read in other forums to go into Finder and delete out the .caf files, re open Premiere Pro, wait for them to be recreated then carry on. I tried this approach with no luck. Deleting the .caf did not change anything. Audio is still dropping out as I try to play through my timeline. The only way to get the audio back is to pause then press play again. I have 5 total channels of audio with only 2 of those channel active.
Any ideas on what is happening would be greatly appreciated. This is incredibly frustrating have to export out a video just to be able to watch it through.

Having this annoying problem also. Using the Space Bar to play timeline it takes pressing and holding to a count of three or trying press play three time in a row using the space bar to get ungarbled audio, or any audio at all in a normal uncomplicated sequence on the timeline.
Really annoying. Audio used to be so simple and untaxing to a sequence.
Adobe Premiere Pro CC 2014.1 release
8.1.0(81) Build
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40 GB RAM
G Raid G Speed Q w/ ESATA connection
1920x1080 29.97 Progressive Scan Sequence
48Khz
Apple PRoRes 422
12 channels of audio/ only 2 of 12 monitored.
1/2 resolution on Program monitor
ADOBE.....WISH THERE WAS A SOLUTION?

Creative cloud installer just disappears during install

I had creative cloud and on last update most of the applications are gone along with the desktop icon.
I have tried to install creative cloud again - but it just stops halfway and disappears during install.
I've tried safe mode install
Ive renamed OOBE folders in both librarys
I've tried the adobe application manager and that crashes on install
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Hi! The cleaner failed - simply could not detect any creative cloud products. ( It did find a previous CS6 installation, long since uninstalled, actually).
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/library/application support/
/library/application support/Adobe/
/users/[username]/library/application support/
/users/[username]/library/application support/Adobe/
Still couldn't install CC desktop, (failed twice!) BUT that at least allowed the installation of "Adobe App Manager" - which was subsequently UPGRADED to CC Desktop. Something of a clever workaround, if you ask me!
And now its all working OK again.
I'm a bit bothered by the somewhat cavalier ""Everybody" permissions applied to library folders, but as I understand this is the quick fix when nobody quite knows what the heck is going on with permissions... (I suppose ROOT access gives much the same effect for installations)

HT203477 Visual media disappearing during playback

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