HT203570 recovery.. screen is lock

trying to do a system recovery using command-r I get a lock... that's all I see, a lock and I have to enter a password. I tried a few.. I don't remember having set a password there. is there a default password?

Sounds like you enabled FileVault. Start with http://support.apple.com/kb/HT4790 and then provide more details.

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I cannot receive phone calls or messages when iPhone screen is locked

Hello,
i have an iPhone 5.
i Am unable to receive phone calls or text messages when my screen is locked. When I unlock the screen the missed call doesn't even appear so I have no idea anyone has called me. Text messages come through at about 12:30am every night.
i Have tried EVERYTHING I could find in forums and Apple trouble shooting. This is my last resort other than sending it to Apple.
iit is as if "do not disturb" is stuck on, but it isn't.
i Have tried:
changing all all do not disturb settings.
checked call forwarding etc.
checked mute
my silent button is not on.
i have reset every setting and then even reset the phone and manually transferred everything back onto it rather than restore It from previous back ups.
oout it in recovery mode.
i Have no success with any.
the weird part is when I first lock the screen and try to call it, it does ring. But if I give it a minute or more it won't ring.
does anyone have any ideas or anything that may help?
PLease, please, please

I Have also checked blocked numbers and swapped SIM cards from a completely different carrier so it's not the carrier either

Screen is locked with itune symbol

Screen is locked on itune symbol

When you plug it into your computer running the current version of iTunes, it should detect the phone in recovery mode and offer to restore it...

I forgot my passcode. The Ipod touch is disbled. When I connect to Itune, it asks tp put the passcode but the screen is locked no inputs. Any help?

I forgot my passcode. The Ipod touch is disbled. When I connect to Itune, it asks tp put the passcode but the screen is locked no inputs. Any help?

You must restore it with iTunes.
Try placing the iPod Touch into recovery mode.
http://support.apple.com/kb/HT1808

HT4623 my screen is locked it wont let me do anything tried to reboot alot but wont work help

my screen is locked or something it wont even let me put my password in i tried to reboot it alot but didnt work help

Hello Teresa,
Thank you for providing the details of the issue you are experiencing with your iPhone.
I recommend following steps 2-6 for an issue like the one you described:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on),reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
You can find the full article here:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If you get to step 5, I recommend backing up your iPhone before performing the restore:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M.

I am trying to reinstall my OS X Mavericks thru OS X Utilities under command R, however Recovery HD is locked. How can I unlock it? Thank you.

i am trying to reinstall my OS X Mavericks thru OS X Utilities under command R, however Recovery HD is locked. How can I unlock it? Thank you.

Are you able to do this:
Install or Reinstall Mavericks, Mountain Lion, or Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
If not then you need to do this:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

HT4061 i can not use my i pad as the screen is locked and it shows ipad is disabled

Dear users i have a problem that i can not open my i pad the screen is locked as i enterd my pass code wrongly many time so
now it is locked and writting ipad is disabled
how i can open it again
thanks

You will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

My ipad is jammed.... the screen is about icloud back up. "this ipad hasn't been back up for two weeks.bla2... but the problem is my screen is locked . i couldnt do any thing ! please help me .....

my ipad is jammed.... the screen is about icloud back up. "this ipad hasn't been back up for two weeks.bla2... but the problem is my screen is locked . i couldnt do any thing ! please help me .....

if you can not unlock your ipad, you need to plug it into itunes and do a restore.
If it will not ben able to restore you need to put it in dfu mode (holding down power and home for 10 seconds untill the screen goes completly blank) and then itunes will say it is in 'recovery'. Try that

My ipods screen is locked and dnt have a code

screen is locked and have no code

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Grey screen with lock icon

Macbook not booting properly, install disk nothing, press option on start up goes directly to grey screen with lock and login bar, tried all passwords and ...Nothing
cannot safe boot. cannot reset PRAM. regular boot startup displays apple icon and spinning wheel.. Have no idea what may have caused issue (not the last one to use it) In other words HELP!

I was able to do this ! YAY ! I believe I did something incorrectly on the first go with the PRAM reset. I was able to enter Single User Mode with original disk. Yay ! It was indeed the firmware password! Thank you Kappy !
Following Kappy's steps, I did the following;
If you're running OS 9, you may need another mac (though i suspect a PC with firewire and a HFS driver would do) and a firewire cable. You will need to delete preferences pertaining to keychain access and any keychains in the preferences folder in the system holder The first imacs ran this so its plausible
If you're running OS X on the imac
Single user mode would do the trick unless there's open firmware password protection in place
To go into single user mode
Press the power button to start the computer.
Immediately press and hold the Command (Apple) key and one of the following: the "s" key for single-user mode. (Command-S) This should boot into a white screen, and iirc throw you into a command prompt
These instructions should work for older versions such as 10.4. Khafshoh S' version works for newer systems 10.5 and better - 10.7 also has yet another option for resetting the password involving the 'resetpassword' command in lion recovery.
Instructions for changing the password are based off of Apple's documentation though the documentation goes very in-depth.
You would then mount the file system as writable with
mount -uw /
then find out what the accounts on the system are with
ls /Users/
then change their passwords with
passwd username
reboot and get back into graphical mode with
reboot
Then check the accounts to work out which one is the admin account.

HP Omni 10, It's starting but not able to slide the screen the initial screen is locked

With the power button it is starting.. after the screen saver lock not able to slide to get the password screen. Not sure if the touchscreen gone. do not have keyboard.. so could not find other way to try.

Hey , Welcome to the HP forums. Have you made any recent changes to your tablet? Did you try installing Windows 10 or run and Windows updates around the time this started? You should be able to access the Recovery Manager by turning on the tablet pressing the Volume Down and Power buttons at the same time. If the touchscreen doesn't work to select the Recovery Manager we can confirm it is a hardware issue. If it lets you then you're looking at a software issue within Windows which a system restore (accessible in the Recovery Manager) should take you back to when it was working and restore functionality. Thanks.

Satellite C75D-B7220 - Screen Continually Locks

Hey, Toshiba Support forums, I've had a problem with my laptop since around November, when I purchased the device. My Satellite C75D-B7220 has been locking up on me constantly ever since I got it. While using the computer (from right after booting up the computer at the log in screen to any time during use), the screen, backlight, power button, and any peripheral devices (e.g., a wired mouse) will go dark.
When this problem first arose, I would attempt to hit keys and the power button to turn the device back on, as well as shutting the screen and opening it again. The only thing that seemed to work (and still works) is adjusting the screen until the screen comes on again. The problem is, the screen will stay on from anywhere from several seconds (shutting off again) to an indefinite amount of time. Often, this will happen repeatedly, rendering the computer useless until I shut it off or until it seems to want to cooperate.
At first, the computer would actually lock, requiring me to put in my password to unlock the computer. This led to much frustration, as I would get half of my password in before the screen would lock again. Now, I have changed all of my power settings to allow for the computer to never lock upon closing the screen, no matter if plugged in or on battery power or on either power setting. This has led to me only needing to adjust the screen so it turns on again and brings me back to whatever I was doing, but has not solved the issue of the screen/power button/peripherals going dead and becoming unresponsive. I have gone into the Bios to allow using the keyboard to wake the computer up from locking, but this has been tempermental at best and does not always work in waking the computer up again.
This problem is not dependent on what I'm doing with the computer, either - I've had this happen while I was surfing the web, playing a video game, logging in (even before I've logged in), any time. At first I thought it may have been a software issue. I have removed some of the Toshiba proprietary software that came with the laptop, but nothing essential to the computer's function. I believe the issue is either some software malfunction due to the removal of some of the Toshiba-brand software, or more likely a faulty lid actuator switch. My questions are:
What pre-installed software, if anything, interacts with when/how/what happens when the lid closes?
If there is some sort of hardware issue, is it possible to get this computer repaired or replaced?
If you are in need of any more information, such as a list of installed software on the computer or other specifications, or if you all have any ideas or suggestions, I'd very much appreciate the help and would be willing to supply any info I can.
Thanks,
Ben Piche

Satellite C75D-B7220
The way to tell if the problem is due to hardware failure is to restore the hard disk to its original out-of-the-box contents.
Settings > Change PC settings > Update and recovery tab > Recovery tab > Remove everything and reinstall Windows
You can keep your logon accounts and most of your data files, by doing it this way.
Settings > Change PC settings > Update and recovery tab > Recovery tab > Refresh your PC without affecting your files
If the problem occurs before the installation of any Windows updates, applications, or hardware, then it's not due to software on the hard drive.
For warranty repairs, call Toshiba at 800-457-7777.
-Jerry

Just purchased a new 6 Plus yesterday. Tried to back up my phone from iTunes. Going through the update it saids that it cant install and might have to restore. Restore isn't an option Now the screen is locked on the iTune.

Can't update. Said's it might have to go back to original settings. Screen is locked with the iTunes icon with the picture of the phone cord .

Put the iPhone into Recovery mode (you will lose all data on the iPhone.
Just restore from the previous backup).
->
https://support.apple.com/en-us/HT201263

Screen problems - black screen and lock-up (plus HDMI issues)

Hi, I'm not sure if these are related to the same fundamental issue, but they are both serious problems that need resolution.
I have a new mid-2012 MBPretina. I am on all the latest updates (10.8.2).
The first problem is the most recent, and the most serious problem. Since I updated the Java a couple of days ago I've been experiencing random black screens and lock-ups. Essentially, what happens is that sometimes when I perform an action (opening an app, clicking a link on a webpage, performing other kinds of in-app actions, etc.) the computer screen will go black. About half the time I can, through my own memory, try keyboard combinations to quit or force quit the most recently used app (the one where the action was just performed), and I will get some glimpse of the underlying apps, while the menubar and other areas will remain black until I move a window on top of the black space. Sometimes no key combinations work and I am forced to perform a hard restart with the power button. This is a serious issue, obviously, since I will lose current work/progress in my apps. I'm not sure if this is because of the new Java update, or has to do with something else, but it started happening shortly thereafter, over the last 2 days. I work most of my waking day on my laptop, and this "black screen of death" has happened about 5 or 6 times a day.
The second problem I have been experiencing since I starting using my MBPr with external HDMI displays in August/September. The problem is that I will plug the MBPr into an HDMI display, the screen will temporaliy go black, and then bring me to the login screen (as if it's crashing, albeit softly). This happens about 1 out of 4 times nowadays.
How can I fix these problems, especially the first?

UPDATE:
Clearly there's a problem because a third of the way through a clean reinstallation from scratch it black screened again. Hmmmm.
Now this is not good. Problem is I can't rule out potential updates from Apple that might have caused this either.
The search for solutions continues.

I bought a iphone 3gs from a friend and I was told to put in my sim card and connect it to the computer and it stays on the recovery screen, does anyone know the reason why this is happening?

I dont know if its my computer because it says that the device is unknown and doesnt come up as apple mobile device but I've watched youtube videos that seemed like they had similiar problems but they didnt work for me. I've tried the whole home button thing,updating itunes and everything but the recovery screen still wouldnt go away. This is the first time I'm using an iphone so I'm totally clueless about whats happening.

Installing a SIM card will never rectify the device being in recovery mode.
Put the device in DFU mode and attempt to restore it as new via iTunes. Google "DFU mode" for instructions.

I am having major problems installing Mountain Lion. After downloading successfully and attempting to install the process froze after restarting - ended up hanging on the OSX Recovery screen. Wouldn't restart properly without me selecting a startup disc.

Three times I went through this same process for the same outcome. I have redownloaded Mountian Lion three times. I removed the Lion install package from the Applications folder in case this was causing a problem. Deleted and remounted the Mountain Lion package each time. Finally got the package to run through the install, restart and begin the file install - at the end it failed and I was left with a blank startup disc and no data. I have backed up. Through the OSX Recovery screen I selected a Lion reinstall - checked my credential against the app store -fine. But then failed on the reinstall. Now doing a recovery from current backup but wondering the **** is going on. Wasted over 24 hours of processor time.
MMacBook Pro late 2009 (Lion 10.7.4) 8gRAM. New 750 g HD

Three times I went through this same process for the same outcome. I have redownloaded Mountian Lion three times. I removed the Lion install package from the Applications folder in case this was causing a problem. Deleted and remounted the Mountain Lion package each time. Finally got the package to run through the install, restart and begin the file install - at the end it failed and I was left with a blank startup disc and no data. I have backed up. Through the OSX Recovery screen I selected a Lion reinstall - checked my credential against the app store -fine. But then failed on the reinstall. Now doing a recovery from current backup but wondering the **** is going on. Wasted over 24 hours of processor time.
MMacBook Pro late 2009 (Lion 10.7.4) 8gRAM. New 750 g HD

HT203570 recovery.. screen is lock

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