HT2037 icon reads "battery not charging" with power adapter lit "green". Do I replace battery or power adapter?

icon reads "battery not charging" with power adapter lit "green". do I replace the battery or the power adapter?

Go to the Apple in the upper left corner and select About This Mac, then click on More Info, then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information back here.

Similar Messages

  • Battery not charging with a twist

    so my battery stopped charging. The power adaptor works, because it runs when plugged in. If I unplug the mag-safe, the screen goes black. Zero juice from the battery.
    So I get a new battery, and it's charged, and still the same deal. No juice flows from the battery.
    I set the Power management and the pram....(that stuff NEVER does anything I dont even know why everyone always says to do that for everything) got a new battery and tried another charger.
    about this mac see the battery and knows it's installed, and knows how much juice is in the battery.....
    so is that it then.....it's just gonna be that way?
    10.6.5

    It sounds like you may have a problem with your logic board. It's not exactly a DIY job. You should probably take it to an apple store and have them diagnose/fix it.
    If you are interested in trying it yourself you can go to ifixit.com. They have guides on how to fix macbooks. Though replacing a logic board is not for the faint-of-heart, the parts are not cheap, and I am not certain that you have a problem with your logic board.
    Hence I think your best choice are:
    1) go to an Apple store.
    2) always keep your computer plugged in.

  • Macbook Pro 2011 battery not charging error code

    My Macbook Pro just turned 1 year old and the battery might be defective or dead ( Warranty just passed by ) it originally cam with Snow Leopard but I WEB upgraded to Lion (which was far from being easy ... had alot of crashes and hanging happening)
    I have the now infamous battery not charging problem. The OSX status bar shows the battery icon with a 'X' meaning no battery. I think the MacBook is not charging the battery because OSX doesn't see a battery.
    Today I just noticed that (IMPORTANT) with the power adapter connected, pressing the battery power level button displays a 5 blinks code. Otherwise with power adaptor not connected, the battery seems even too weak to light up even a single LED".
    Even though I do a proper shutdown, it is to note that the MacBook Pro starts right away when I plug the power adaptor. I starts right away without me even pressing the power button.
    Yerterday I really though the MacBook Pro was not going to work anymore, it kept abruptly shuting down again and again. I couldn't do any of the work I was supposed to.
    I did PRAM and SMC resets and eventually I was able to startup the MacBook Pro and do some work but the battery still remains unavailable.
    I have 2 of the same 85 Watt charger ( the first one being from a previous MacBook Pro 2008 --- which is waiting to get a repair ) and both performs the same: not charging.
    Maybe the battery discharged beyond the point it can be seen my the MacBook Pro and OSX. Just like car battery, if it get discharges way too much, you won't even see the nominal voltage on the terminals even without any load.
    EDIT: just noticed that even though it looks like no battery OSX reports that power source IS BATTERY (in the OSX status top bar )

    It's like mpg for a car. It depends upon how you drive, the weather, the terrain. "7 hours" doesn't mean anything. Your mileage will vary. If I am not doing anything I see 13 hours. As soon as I start surfing or watching a video it changes. Stop obsessing.

  • DV4 1275 Power Issue, Battery not charging, Will not Power with AC only

    HP Pavillion DV4-1275mx
    Battery will not charge, Laptop will not fully turn on with battery in (battery not charging at all).  Laptop will not power on at all with no battery using only AC and with battery it will attempt to load and die due to lack of charge.
    Have tried 3 diff HP chargers.
    The orginial 1 that came with the laptop is dead and will not charge anything. Tried it on a diff HP laptop and not recognizing any power
    The 2nd one is OE HP laptop diff model but same wattage that came with my gfs work laptop.  I have charge my laptop with it before in the past however it is not charging the battery now either
    The 3rd is a aftermarket generic one that my g/f bought in the airport and it works with hers as well however I have never used it on mine. 
    I have tried hard resetting.. taking out battery, holding power for a min and replugging everything.
    Also when I remove the battery and plug in either of the chargers that do work the power LED are "not" lighting up on the front or the LED where the AC plugs into the laptop.  Which makes you think the charger is bad however the 2 working chargers do work on my other 2 HP laptops.
    If i plugin one of the 2 working chargers with the battery it will go through the boot process and as its starting windows it just dies and shuts off.  The power led by the DC jack does light up and the charging light on the front lights up. However this only works when I unplug the battery and plug the AC charger in. After the laptop boots up to starting windows and dies. I have to remove the battery and replace it to get the LEDS to light back up..  If the MB was bad I wouldnt think any of the LED's would come on nor would the laptop boot up to the starting windows. If  keep trying to turn it on the booting time is shortened as the battery is not holding a charge and sometimes it only makes a few seconds and then just dies out.
    I dont have alot of money to spend so I was hoping maybe you could point me in the right direction.
    Should I buy the replacement part OE charger for my specific laptop? (not sure if its going to be much diff than the others since they are all 65 watt chargers)
    Should I buy a new battery as well?
    Or does this sound like a short problem in the mother board or a solder issue with the DC plugin?
    If it is an issue with the motherboard I do not want to go through the hassle of buying the battery and charger as I will end up having to just replace the laptop
    If you could please advise me what direction to go I would be so greatful.

    Dude, I have the same exact problem with mine. It's not a cheap fix either. It definitely is the motherboard.
    I'm no expert, but I believe the problem is a dead capacitor on the motherboard preventing it to build up a charge.
    I spoke with an HP rep, which told me it's $398 for them to fix.
    I let them know that I didn't have another $400 to put into this laptop. So, they suggested I try reseating the motherboard. And also reseating the memory modules.
    http://h10032.www1.hp.com/ctg/Manual/c01597750.pdf
    That is a pdf of the laptop's manual. It'll help in reseating. Page ( 59 ) for the motherboard. Page ( 67 ) for the memory modules.
    This hasn't helped at all with mine, but maybe it'll help with yours!

  • No AC Power, Battery not charging, Windows boot up issue

    Searched the forums but could not find an answer for my specific problem.  
    COmputer: L355 - S7905
    Windows XP Professional
    Issue: installed new motherboard.  When on AC power, laptop shows a steady green LED light but will not boot up without the battery installed.  Will not stay running when the battery is removed or dies.  When plugged into AC power, battery charging light is on but battery continues to lose power; will not charge.  Had the computer operating properly initially but noticed the power issue.  I ran a chkdsk on one of the subsequent boot ups and now have a "config.sys file missing" error and can not get into windows any longer.  I was going to try some of the battery charging suggestions listed on this forum but no longer can get into windows or the recovery council.  Last screen attainable says to select "R" to repair system using a Windows disk.  Can not get to a DOS prompt.  
    Status so far:
    - Ran volt meter check on power adapter and getting steady 19 volts.  Various motherboard checks with a voltmeter are seem normal.
    - All LED lights on laptop are indicating the computer is working in a proper state (ie power light on, batt charging light on, HDD light on when in use, etc)
    - replacement motherboard is the EXACT same motherboard as the original.  Same model - identical.
    - Can get passed BIOS screen successfully; can get into boot options screen (Safe Mode options, command prompt, etc) but all options eventually default to an error message I get from the chkdsk program and I can not go any further.  
    - Laptop did not come with an original Win XP restore disk.
    - Battery is a replacement but is the exact same part number as on the Toshiba original battery.  Battery seems to be operating perfectly once it is charged (had to go to computer accessory store for charge)
    Questions:
    - Why is the AC power only not able to run the laptop??  Is it a software issue??
    - Once I can get into the windows OS, I presume I should be able to correct the battery not charging issue . . . is that right??  Sounds like it is a software issue from what I have read on the forums.  My plan was to reinstall the Windows operating system but I can not do that on battery power alone.
    Any suggestions on how to proceed??
    Thank you - Paul
    Solved!
    Go to Solution.

    Lawrence - Your suggestion was right on target, the replacement adapter solved my power problem.  I would have never believed that to be the problem since the digital voltmeter was indicating the required 19v from the defective adapter, I would obviously NOT have figured this out on my own.  Thanks for your time, response and help on this issue, I really appreciate it.
    Paul

  • Battery icon just says "not charging" full charge takes 9 hours :(

    Regardless if I select time or %, next to the battery icon just says "not charging". It does not read out how much time or % of battery life I have left. Also the battery went to zero and when I plugged it in, it says a full charge would be almost 9 hours....is this normal. The cyce count is 125 and condition is normal......thoughts? thanks

    I had a similar problem with my black macbook... I took it to the Genius bar and they determined that it was a faulty charger. The light on my charger would flicker orange/green/orange/green. sometimes no light at all. They replaced it. But since my battery had been recharged over 300 times, they replaced the battery as well. Since then---no problems with charging.

  • I have had my ipad for 6 months. We had a power failure and ever since my ipad will not charge with the wall adapter that came with it.  It will SLOWLY charge when plugged into computer port. Can anyone help me resolve this?

    I have had my iPad for 6 months.  We recently had a power outage and my iPad was plugged in with the adapter that came with it.  Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer.  Do you think the adapter got fried?  Also do you HAVE to have iTunes with an iPad, they were charging me alot of fees for games I did not download NOR give my password to have them downloaded so I cancelled iTunes because fo too many fees. Could this have anyting to do with the battery not charging?

    Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer. 
    Well, something's definitely wrong if it won't charge from a wall outlet. Make an appointment at a Genius Bar or take it to an Apple certified repair provider.
    As for iTunes charges, according to Apple  iTunes Store: All Sales Are Final
    You can try contacting iTunes Billing:
    http://www.apple.com/support/itunes/
    Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

  • My iPod will not charge at all it will when it's off it will power on and charge to a certain pint then will stop and no longer charge what is its problem I've tried 3 cords and three different outlets and also in my computer! What is wrong with it?

    My iPod will not charge at all it will when it's off it will power on and charge to a certain pint then will stop and no longer charge what is its problem I've tried 3 cords and three different outlets and also in my computer! What is wrong with it?it won't charge when it's powered on only when it s off then it turns on and stops charging?? What's wrong with it ad how much is a Genius Bar appt at apple stores??

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • Is anyone else having an issue with the iPad not charging if you use it while it's plugged into a power source?  Now that I'm on iOS 7, I either charge or use... Not both.

    Is anyone else having an issue with the iPad not charging if you use it while it's plugged into a power source?  Now that I'm on iOS 7, I either charge or use... Not both.

    No problems here.
    Edit...
    My IOS-7 is on an iPod Touch.

  • Laptop not charging with my battery but chargers other batteries

    my is Pavilion dv7-2670QM . its not charging with it own battry but is charging when
    repale with another laptop
    battry. the statues states not charging. any solution?

    ganzystk wrote:
    my is Pavilion dv7-2670QM . its not charging with it own battry but is charging when
    repale with another laptop
    battry. the statues states not charging. any solution?
    I really don't quite understand that. How about a bit of clarity. lets start with proper identification of your notebook. You have mixed up dv7 and the beginning of an Intel CPU identification. that is not a viable identification number. When you remove the battery take a look in the compartment revealed to find the p/n. Post it here please.
    When your battery is replaced with another battery in your laptop does it charge? Is the replacement battery a known working battery?
    Have you tried the battery check in BIOS or the HP Support Assistant? 
    Does your notebook boot into Windows with just the power adapter connected?
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Ipad 4 not charging with the ORIGINAL Power adapter that came in the box. Can't charge my iPad. I plugged in on PC all night and has been charged to 7%

    Yesterday, as usual was going to charge my iPad, it was at 1%. Well, I took my ipad charger (original Apple official, I want to clarify that as a first step, I'm using the brand products than Apple) and plugged into an outlet ... The ipad began loading the first two minutes , then I got a notification telling me that the iPad could not charge with the charger.
    I was quite surprised by the announcement. I disconnected and reconnected it .... again, I received the same notification. Then I disconnected and tried it on another outlet ... anything, yet. then I tried it on another outlet and ipad started charging. but after a while I had the same notice, not paying attention to that. I left it charging and I removed roughly 25% that of fear for something to happen. also remembered that situation (made 2-3 months ago where the iPad was not charging but after waiting a while disconnected, reconnected it and loaded normally).
    so I decided to wait to re-connect the iPad to the outlet. This time, I plugged it into the outlet (fully discharged) at night and expected to find it loaded in the morning. But my surprise is that it still is off, it did not load anything.
    I Bought the iPad in December 2012. Do you think that my iPad is hurt?
    What can I do? Ay recommendation?
    Please, HELP ME!

    Try giving your iPad a reset. Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.  You may also want to swap out the cable, just to confirm or rule out that it's bad.
    If none of those fixes work, make the appointment at your apple store and have them check it out.

  • My ipad is not charging with 10W usb power adaptor ? what are the causes?

    My Ipad is not charging with the 10 W USB Power Adaptor Charger ? Please tell me .....What can be the issues with solutions to resolve them ? Even when the USB is connected to computer it is not charging , however , the transfer of data is taking place including Sync. Is there a problem with the charger or the ipad please isolate & inform. Thanks.

    1. Clean docking port with clean paint brush
    2. Try another cable
    3. Try another charger

  • Battery not charging when plugged in

    I have a Pavillion g6-1d11dx laptop and I have two problems (and I don’t know if they are related). First, I have been having trouble with the battery not charging while it is plugged in to the AC outlet. The battery icon in the systray currently says “40% available (plugged in, not charging)” and the percentage has been consistently going down over many weeks. Most recently, when I unplug it from the AC it no longer goes to battery reserve, it just loses power entirely (and when I plug it back in and turn on the power I get the “system was not shut down properly…” message).
    Second, and I don’t know if this is related, but for several weeks the fan has been running, seemingly non-stop, especially overnight. I don’t know if it’s relevant, but I have a scheduled nightly (1 am) definitions update and full scan that usually takes about 2 to 2-1/2 hours. But my wife says no matter when she gets up in the middle of the night, the fan is always running, and the unit has been very hot. My wife has been concerned about a fire (though it's not a model listed in the recall). I downloaded a BIOS update from the HP website hoping that would help. The fan seems to have been running less, but hasn’t stopped entirely.
     I wanted to see if I could detect any problems with the battery, so I went through all the suggested troubleshooting protocols listed on the HP website, but ran into a hitch when I tried to use the HP Support Assistant utility on the laptop. When it opens, the Support Assistant displays "An error occurred" (instead of "Support Assistant") in the window's title bar and the system variables ([Product Name], [Serial Number] and [Product Number]) listed in the Support Assistant status bar all say "Loading...", but never do load. When I go to the Maintain mode to check the battery status, it says "No pending action", and, as suggested on the HP website, I click the Refresh button (then, in the pop-up window that appears, I choose the “Check all updates, but install only important updates automatically” radio button, then click OK). But while the result page displays “Pass” on the checks for “Connect to HP servers” and “Preparing the action list”, it displays “Fail” on the checks for “Downloading updates”, “Gathering information” and “Analyzing your system”. Oddly, when I run the system check from te HP website, it DOES auto-detect my system info (Serial Number: 5CG21919LT; Product Number: B7S84UA).
     I tried to open the HP Connection Manager utility, but I get the HPConnectionManager.exe fails to load ("Cannot load assembly: CaslShared, Version=3.5.1.1, Culture=neutral,  PublicKeyToken=9c6f83d5b7f3d097. The application will now exit.").
    Can someone tell me how to properly connect to HP to allow the utilities to do their diagnoses? And/or why my battery isn’t charging and I can’t get a system diagnostic?

    I should note that this unit is pretty new: purchased in august 2012.

  • Endless Switching between Adapter and Battery/Not Charging

    My battery is from fall of 2007 (I received it during the recall.)
    The little battery icon on the top of the screen is endlessly flickering between the charging symbol and an almost dead battery symbol. If I open energy saver, it tells me that the computer is switching back and forth between the two power sources: my Power Adapter, and my battery, with my battery perpetually stuck at 1%. This seems to me to be more than just the battery not charging, but since my computer is indeed running off of the adapter, I wanted to see if perhaps this was just its way of telling me the battery is no longer charging. Also, any advice on getting the battery to hold something, at least for a little longer (my new job gives me a computer in August, so I'm just trying to stretch this one as much as possible.)
    Thanks in advance!

    BUMP -
    I'm having a similar problem. Will keep scanning the older posts on this board, but:
    I just replaced a lost MacAlly G4 Adapter with a new one (MacAlly). It charges the Powerbook when I leave the computer shut-down (so I'm not screwed ...), but when powered-up with the adapter plugged into the G4, the battery symbol alternates between the charging symbol & the battery status symbol - and slowly drains. The screen also dims & brightens.

  • IPad battery not charging

    My ipad is about 9 months old, used daily, and this evening developed a 'not charging' message in the top corner (next to the battery icon) with an intermittent message flashing on the screen saying that 'charging is not supported with this accessory'.  I do regular battery calibration (every 6 weeks or so) and have had no recharging problems. 
    Is this a visit to an Apple store or something fixed at home?

    I recently started experiencing the exact same issue. For the past year I have been using my ipad the most in my office. I have it set up on my desk with the usb cable and an older wall outlet cube from one of my first iphones and it would be left charging all day. Everything was working perfectly until a few weeks ago. When I would plug the usb in, it would initially give the the charging indicator, then it would display the small power plug graphic as if it was fully charged, then it would switch rapidly back and forth between 'fully charged' and 'charging', and would finally end up saying 'not charging'. Shortly after that, the message would appear that 'charging is not supported with this accessory' even though these are all Apple parts. I tried several different cables and had the same results. Finally, I decided to switch out the charging outlet cube itself, and that did the trick. Now it charges exactly like it is supposed to with no issues. I hope this works for you because it sounds like we are dealing with the exact same thing. I was also concerned that I would have to take it in for repair or replacement, but fortunately, one of the simplest solutions worked. Good Luck!

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