HT203808 I deleted my old e-mail account associated with my iCloud, i need to reset both my ID and my password. however i don't remember that password. how can i reset it?

I deleted my old e-mail account associated with my iCloud, i need to reset both my ID and my password. however i don't remember that password. how can i reset it?

Hey Frankgates!
I have an article here that can tell you how to do this:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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Deleting an old e-mail account

I want to delete an old e-mail account from my iMac. Unfortunately, the only option I can find is to check or uncheck the "enable this account" box. Any way to completely delete an e-mail account from the mailboxes? Thanks!

Open Mail preferences and click on the Accounts icon in the toolbar. Select the account you want to delete in the list and click on the [-] button at the bottom of the list. Note that all the mail you have in that account will also be deleted. If you want to preserve any of it then create a new folder in your active mail account and then move all the mail from the old account into the new folder. Then delete the old account.

If I no longer have access to my original e-mail associated with my account and my passwords and e-mail accounts associated with my Apple device, how can I fix this solution? I have 2 ipads and 1 iphone and I cannot update any of my apps.

I tried to change the e-mail associated with my apple account because my school was closing and I knew I would no longer have accss to that e-mail account, however now all 3 of my devices ( 2 ipads & 1 iphone are screwed up as far as the e-mail accounts associated with each device and the passwords. I have tried all the on-line support/suggestions and took my devices to a local Apple store and no one/nothing helps.
Does anyone have a solution? I can purchase new apps but I cannot update any of the apps I have to any of my devices.
<Email Edited By Host>

Unfortunately, it says I can't delete anything without the missing password.

Mail account associated with Adobe ID account has expired

Our CS6 subscription was done with my spouse's Adobe ID and it is about to expire. The mail account associated with my spouse's Adobe ID is no longer available. It was a mail account provided to him by his university and it was removed recently when he graduated. He is able to log on with the mail address, but after login a message is displayed saying that the password needs to be reset and that a mail has been sent to his mailbox, which is, as I explained, no longer available. Is it possible to associate another active email address to my spouse's account, so that he can log on and renew our CS6 subscription?

Hi Liisa,
You can change the email account associated with your Adobe ID, but the first step will be to have our customer service staff assist you with getting the password reset since you no longer have access to the email account.
The instructions you'll need along with contact information are in our KB article, Adobe ID, sign-in, and account help.

HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

How do I delete an old e-mail account from my Apple ID?

When I purchased my iPad, I registered with an old y-mail account and a backup e-mail to my girlfriend's e-mail address, Now I have a g-mail account and need to delete the y-mail account and change the backup e-mail account. I cannot find information that will help me accomplish this.

Try here...
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
Note: @mac.com and @me.com Apple IDs can not be renamed. If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
From here > http://support.apple.com/kb/HT5622
If necessary, Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

How do you delete an old e-mail account?

I have some apps on my mini IPad air that were purchased using an old e-mail account, which I have attempted to delete (thought I was successful); however, when I try to update specific apps, it will only let me log in using that old e-mail address.

Did you create a new separate account or did you just change your Apple ID.
Purchases are permanently linked to the Apple ID that made them. If you created a new ID and these apps were purchased with your old Apple ID then you will not be able to update them without entering the password for that account.
If you do not remember it then you will need to delete those apps and redownload/purchase them with your new Apple ID.

HT204085 What is "local items"keychain and its password, how can i reset the password if i forgot the password

What is "local items"keychain and its pasword. how can i reset the password if i forget the password?

I just fixed the same problem. Here's what to do.
Click on the finder, then scroll across to the GO on the top menu bar, but also hold down the option or alt key while you do this.
scroll down the go menu to library and highlight library.
the library folder will open
go to the keychains folder and open it
in the keychains folder, then click and drag the blue folder that has all the letters and numbers for a title like "A2CEEE274-....."
drag this folder to the desktop
now restart your machine
when the machine restarts, you should see the keychains folder still open with a new folder in it that looks just like the one you dragged out onto the desktop
throw the one on the desktop out in the trash
You just reset the keychain folder so the new mavericks update could recognize it correctly, by the way apple customer support mentioned the reason this was happening was due to the update, and this is the standard fix. The apple keychain access pw should be your apple id or logon password.
Good luck!!!
STEVE FARRELL

How do I delete an old g mail account

Had a previous BB and got a new Curve9320. Used Desktop software to back up and restore from old to new phone. The old phone has been wiped and returned to my former employer BUT my new has 2 personal email accounts but also a icon for my former work g mail. For the moment I have "hidden" the icon but I really would like to delete any reference to the email account from my new phone. How do I do that?
Moscue26

Hi and Welcome to the Community!
As long as your work was not BES, then this will be pretty straight forward:
Launch the EMail Setup Wizard (wherever it is based on your BB OS)
Go into Internet/Personal Accounts
When your integrated accounts are listed, select the one and delete it
On the other hand, if your work was BES, then doing the full backup/restore has now placed the same BES restrictions (IT Policy) that your old BB had onto your personal one...you can verify that via this:
KB30076 How to check for an IT Policy on a BlackBerry smartphone
If that's the case, then you'll need to start over to remove that:
Make sure you still have all you need backed up
Conduct the ResetToFactory
KB31291 How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software
Now restore from the backup again, but this time do a selective restore of only those databases you need (e.g., contacts, calendar, etc.), especially avoiding any databases that have to do with Enterprise, IT Policy, etc.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Locked iphone and forgot password how can I get it unlocked without having to reset my phone and lose everything?

My boyfriend changed his pass code on his iPhone 5 and does not remember it. He's tried every possible code and now his phone is disabled and says to connect to itunes. I'm wondering if there's some where we can go take it to to get the password off without having to reset the whole phone and loseall all our pictures. Any info please I'd greatly appreciate it. I've called our carrier company and I can't do anything but referred me to apple.

If this iPhone has previously been synced to a computer you can connect to that computer which will unlock it.
If you have not done so there is no way to use it without Restoring it and losing your information.

HT4847 I had a previous e-mail address associated with my Apple Account. I change this, but Cloud did not update with the change. Now I can't log-in under the old I.D. and when I try to provide a password or get through by providing my BD it says it is

For some reason when trying to get ito Cloud, I can't get into my previous e-mail address to make changes, which I must do to delete it. Cloud does not recognize my old password and the system does not seem to associate my BD with it. I knowlonger have the old e-mail address associated with Cloud.
I have a new e-mail associate with my Apple account and a new password. The problem is trying to get Cloud to recognize my new I.D.

You have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I had to change e-mail addresses and no longer remember my iCloud password for my old iTunes account. My iOS wont let me delete the old account without the password, how can I troubleshoot this? I tried my new password with no luck

I had my iTunes account synced with an old e-mail account. I no longer remeber my password for this account and no longer have access to this e-mail account. I was able to change my information to a new e-mail in iTunes and iCloud with no trouble but my iOS device keeps asking me for the password to my old iTunes account which I can't remember. It defaults the e-mail reset password to the account I can no longer access and also says the date of birth I am entering does not match the records they have... I'm so confused, and I really dont get how my birthday is wrong? When trying to delete the account all together from iOS it asks again for the password...can anyone help me? Thanks!

Is your phone still signed in with your old iTues ID for iCloud (in Settings>iCloud)?

My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

Can't delete or edit an old e-mail account

I just upgraded my iPhone from 1.1.4 to 2.0 and I had an old (inactive) e-mail account in on my phone. Now I can't remove it, edit it or do anything with it, it's just there. And when I try to open the Mail application it just hangs for 5 seconds and then closes it self.
I even tried using iTunes to remove the e-mail account by doing a sync with Mail Accounts in iTunes but then iTunes comes up with an error: "iTunes could not sync mail accounts to the iPhone "My iPhone" because the mail accounts are in use by the iPhone."
Is this possibly a glitch in the software upgrade? Does some one know how I can fix this?

Did you ever find a fix for this? Mine is doing exactly the same thing, even with 2.01 - I hoped that might fix it. I'd rather not have to reset and erase the whole phone.

Delete old e-mail account icon

The Icons at the bottom on main screen are Messages, E-Mail (new account), E-Mail (old account), SMS and MMS, Contacts, and Calendar. I want the icon for the old E-Mail account deleted, permanently off my phone. Completely gone everywhere from the phone. Any info on this subject will be greatly appreciated.
Thanks
Jeff
Solved!
Go to Solution.

Nevermind, I figured it out.

HT203808 I deleted my old e-mail account associated with my iCloud, i need to reset both my ID and my password. however i don't remember that password. how can i reset it?

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