HT203977 i have an new apple air gold and i cannot get it to log on.

I have a new apple air gold. I cannot get it to log on. it is saying on front of ipad , ipad is disabled. connect to iTunes. I cannot connect to iTunes if I cannot get it to come on

It means you need to connect the iPad to a computer running iTunes. It is disabled for some reason and will need to be restored from a computer.
Use iTunes to restore your iOS device to factory settings - Apple Support

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I have a 2004 30gb ipod colour.....it was previously set up so i could manage the music on an old mac book pro g4.....i now have a new mac book pro, but i cannot get the music from my old ipod on to my mac......how do i do this???

i have a 2004 30gb ipod colour.....it was previously set up so i could manage the music on an old mac book pro g4.....i now have a new mac book pro, but i cannot get the music from my old ipod on to my mac......how do i do this???

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your Mac and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Once you have successfully done that you can go ahead and choose Erase and Sync when you plug your iPod in.
B-rock

I have a new windows 8 computer and i keep getting the error 2 i have undownloaded like it asks and then redownloaded and it sill is not working help?

I have a new windows 8 computer and i keep getting the error 2 i have undownloaded like it asks and then redownloaded and it sill is not working I have done this about 6 times, It also is telling me that Apple Aplication support was not found. Help?

See Troubleshooting issues with iTunes for Windows updates.
tt2

Why i cannot update my new apple tv 3g and i cannot watch you yube need help

why i cannot update my new apple tv 3g and i cannot watch you yube, need help.

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.

I have a touchsmart running windows 7 and i cannot get my screen saver to work

i have a touchsmart running windows 7 and i cannot get my screen saver to work

Hello. You need to change the energy use setting that computer uses max it out. Then it will work just fine. My is touchsmart 600-1050. The computer was preset to use minimum amount of electricity when in idle. I changed all the setting to high. Now every thing runs just like a Windows XP version computer. Thats how I got my screen savors to work. I also upgraded my Windows 7 to Windows 7 Ultimate now I am able to run a lot more XP software. Test your pond screen saver make sure that working with windows open. That will tell you if it is a software issue if it doesn't work. That is the case then restore it from your D: drive.

HT1386 I have a new apple iphone 4 and a ipod touch im trying to add songs from my ipod to iphone which are not on my computer it says my computer is not authorized how do i do this

I have a new i phone 4 and an older ipod touch ...i have songs on my touch which are not on current computer ...i want to put songs on my iphone but computer says its not autorized ive read all the manuals they dont help . I cant update the ipod to new ios until i transfer bought items to library and if i do this i will lose my songs previously downloaded from cds onto my ipod the computer that had songs on it had to be restored to factory settings Can anyone help? The ipod has an old apple id associated with it and i dont have that id or password for it.Ive tried to recreate and change pass just doent work Thanks

Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M.

I have a new ipad 3...I CANNOT get my library of music or movies to download to it! HELP!!

I'm not new to the Apple world...Our family has iphone's, ipods & several iPads.... We just got the new iPad 3 and I CANNOT get it to download anything onto it! ARRGG!! It shows that it syncs, but nothing stores onto the iPad after the sync. What am I missing here!! =/

Hi sasha0426,
I haven't come across this one, but the first thing I would try is a "reset" on the iPad (different from just restarting):
Hold down on both the Sleep and Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the issue.
Try again.
Also, check to make sure there are no restrictions set in Settings -> General -> Restrictions.
Hope this helps!
~Joe

Have updated my apple id p/w, but cannot get it to recognise for a software install

hi
only have the one apple id in household. i can log in with my id and new p/word, and can even log in for software updates, but I am trying to install drivers for new peavey xport interface, and when the installer window pops up with log in prompt, it just won't recognise. I'm stuck.

What Mac do you have and what version of OS X?

TS1389 I have done everything in Help Menu and still cannot get purchases to play.

I have administrator account;
I have correct user name and password.
I have deleted the SC file;
I haveturned off user controls --temporarily.
I have re-downloaded all purchases. Yet I cannot play purchases because I am proompted to authporize computer.
I go along with it and provide the info.
I am then told the computer is already authorized. Back to square one.
Now I have multiple iterations of downloaded unplayable paid-for songs. What do do about this now?
Any solution to the authorization issue?
--Alan Sacks

Hello,
Welcome to Adobe Forums,
Did you try installing a different version of Adobe Flash Player (Flash Player 11.2) ?
Flash Player 11.2 download links :
32bit : http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_playe r_11_active_x_32bit.exe
64bit : http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_playe r_11_active_x_64bit.exe
Note : Use Flash Player Uninstaller before installing 11.2 (http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe)
Thanks,
Vikram

I have downloaded new Apple update now I can't get app,book, so on saying payment can't be done and choice a new payment method this card is good and was working if before i updated I do have another card

download new software update now have trouble

Download the demo and activate with your serial number:
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Be sure to follow the special instructions.
You will also probably need to run the un-installer first to clean up the old files.

I have a new Apple MacBook Pro and would like to download my Lightroom 5 that I purchased in 2013

How do I download Lightroom 5 on my new MacBook Pro? I purchase it online from Adobe in 2013.

Go to the Creative Cloud App on your computer or to the website and do the trial. After you do this, you should be given the chance to enter your product code at some point

Have created an Apple ID already and i cannot bypass credit details

I have alreay created an apple account with my new iPhone, went through the secrurity questions etc etc but now when I went to download a FREE app it will not let me pass unless I give apple my creditcard details ( I will not use this option If want to pay i will buy a apple gift card) It does not give you the none option as when I set up my kids and hubbies! How can I bypass this. I know other posts tell you how too when you haven't created an account, but somehow I have and it will not give me the none option even when I go to the apps store and down load a freebie and it says This Apple IDhas not yet been used in the iTune store and when I enter and proceed it just want me credit card details, very frustrating and advise will be welcomed please.

You'll either have to redeem an iTunes gift card, or create a new ID by following the directions here:
http://support.apple.com/kb/ht2534

I bought my software pack iWork 2008 at the apple retail store and I cannot get any updates and apple App Store won't help me. Does any one know how I can get the upgrade without paying full price for a second time? I paid $99 for the iWork family pcan'

I cannot believe that apple is refusing to help a customer who bought and paid for iWork software just because I bought it from the retail store the App Store says they cannot allow me to upgrade. I have never heard of such. It should to matter where I got it i bought apples software and I don't et how the retail store can be different frothe App Store my god its all still apple. So stupid. I will not pay full price for the upgrade. Also I purchased Logic Studio and 2 days later the upgrade came out and they will not let u upgrade ? I think there should be at Least a 30-45 day window if u purchase software and they release the upgrade u should get not. It's not like apple doesn't make enough money already.

iWork '08 & 09 installed from the retail disk or from the downloaded trial must be updated through Software Update. Those installations will not be recognized as installed by the Mac App Store. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '08 folder in Applications. That iWork folder must be named iWork '08. If it doesn't have the '08 Software Update won't find them & the updaters won't work.
If you are running Pages 3.0.3, then you do have the latest version of Pages from iWork '08. If you want to upgrade to iWork '09, you will need to purchase the new version, just like everyone else. The good news is that you can buy just the individual iWork apps - Keynote, Pages & Numbers - that you need or want for $20 US each from the Mac App Store & then install them on as many Macs as you need using the same Apple ID.

I just got a new router from ATT and I cannot get my pinter to connect it fails at no filtering

I have a Envy 100 e-all-in-one D410a printer. Every time I try to connect, it finds the wireless SSid name, then I enter the WPA password, it tries but then fails. It fails on the no filtering. The router is an ATT Westell.
This question was solved.
View Solution.

AT&T (as well as most ISP-issued routers) are non-standard. If you want to avoid headaches in the future, go buy your own Netgear or Linksys!
On the router did you change the channel to 11 or 1? Did you change from WEP to WPA encryption?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HT201263 I have downloaded ipod software for recovery and still cannot get anything to happen

I have gotten my Ipod to go to the Itunes connect screen for recovery. However when I donwloaded the update it did not work. So my Ipod is still not being recognized by my computer.

If you cannot operate the device nor get it to connect to iTunes, make sure the cable is not the problem, try another cable.
If not, then try this:
1. Connect the device to iTunes
2. Hold both the power button and the home button down simultaneously
3. After 10 seconds, release the power button but leave the home button pressed
4. iTunes should then recognize that the device has entered DFU mode and ask to restore.
~Lt. Leviathan

HT203977 i have an new apple air gold and i cannot get it to log on.

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