HT204003 when I try to launch passbook I get an error message cannot connect to itunes store
When I try to launch Passbook, I get an error message "Cannot connect to iTunes Store"
I get the same error message when I try to launch Passbook. I know my wireless connection is working because I can access the iTunes Store via the Music application as well as the App Store.
Similar Messages
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Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store. I am on the internet. Any ideas?
I have the same issue. How did you solve it?
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After I get the abovemention error message, the only option I have is to click "OK". Doing that gives me a white blank screen with the only option to "Cancel". Clicking on that brings up an Update screen to update an app I never downloaded. What's going on? How do I get rid of this?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
When I try and launch Firefox, I get this error message >A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help? I thought if I were to completely uninstall and re install it might help, but I cannot seem to find instructions to do this....
See [[Firefox is already running but is not responding]], the image shown in that article is the Windows equivalent of the error message that you are receiving, but the information relates to the Mac.
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I just tried updating to iTunes 10.7 and when I try to launch it I get this error message-The procedure entry point AVCFPlayerSetDirect3DDevice could not be located in the dynamic library AVFoundationCF.dll. Them it tells me to re-install iTunes and the same thing happens again. Any Ideas?
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever -
I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?
That's because there are not enough apps that use Passbook yet. Wait.
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When i am in ibooks if i go to store i get an error message "Cannot connect to itunes".
when i am in ibooks if i go to store i get an error message "Cannot connect to itunes".
ps - only when I tap browse. Everything else seems ok
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After downloading OS 6, receive this error message "Cannot connect to Itunes store" after attempting to access the App Store. I can access Itunes. Advise
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
When I try downloading an app on my ipad2 it says cannot connect to iTunes store please help
When using my iPad 2 I try to download a new app and it says cannot connect to iTunes store. Please help
Iam having same problem. Downloaded apps last week and now every time I try to download, I get message that it can't connect to iTunes store. Has been this way for 3 days. Can't find any solutions. Major problem!!!
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I have tried to correct error message by updating iPad, iTunes and security but still get same message "cannot connect to iTunes store?
it only happens for previous purchases - if you have a computer you can try to download your purchase history there and then just sync them to your device - http://support.apple.com/kb/ht2519 - http://support.apple.com/kb/ht1386.
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unicode ATL80.dll error message when trying to run firefox
== This happened ==
Every time Firefox opened
== User Agent ==
Opera/9.80 (Windows NT 5.1; U; en) Presto/2.6.30 Version/10.60I had this problem as well. I found that somehow the firefox.exe file had been set to run in compatibility mode for Windows 95.
To check this on your system Browse to the firefox folder (C:\Program Files\Mozilla Firefox\) and right click on the file "firefox.exe".
Select "Properties" and then the "Compatibility" tab. Make sure the option "Run this program in compatibility mode for" is UNCHECKED.
Then try running Firefox as normal. Worked for me.
Best of Luck. -
Can anyone please suggest a solution. Thanks
A user account specific issue like this has me wondering if there's an issue with the iTunes preference files in your son's Windows user account, renee. (There's a different set of those in each different account. So a preference file issue can cause trouble in one user account but not another.)
Even if you're not getting a -50, perhaps try the following document:
[iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store|http://support.apple.com/kb/TS3288]
(Adjusting the Parental control preferences should be done inside your son's Windows user account. The command line technique can be done from within either account.) -
help me...
Hi ashraf_8900,
Welcome to the Apple Support Communities!
I know that it can be frustrating when you cannot open iTunes or sign in with your Apple ID. There may be a few different troubleshooting steps I would recommend. I would first recommend that you completely uninstall iTunes and all of its related components in the correct order, however. Please use the attached article for information and instructions on removing iTunes from your computer. Once removed as described in the steps below, please install fresh and test. If the issue continues, please let me know.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
Steps
Remove iTunes and related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
Happy holidays,
Joe -
When I try to launch terminal, i get an error "You are not authorized to run this applicationThe administrator has set your shell to an illegal value."
If you'd asked a question in your original post it might have solicited more pertinent responses. As it is, you were stating a fact. No one knew whether you considered that fact a problem, or what you were hoping to gain by doing so.
The simple addition of 'can anyone help me fix this so I can run Terminal' would have counted for a lot.
As it is, your solution is likely to require the Terminal, so you're going to need to fix that one way or another. The simplest would be to create a new admin account (System Preferences -> Users & Groups) then log in using that account.
Then try and launch the terminal. If that works the problem is specific to your original account and can likely be fixed via some command-line tweaking. I'd start with:
dscl . read /Users/<username>
(where <username> is the short name of the account having a problem). This will show the records in the directory data for your account, one of which will be UserShell. Chances are that value is invalid, or missing, and can be corrected via:
sudo dscl . -change /Users/<username> UserShell <currentValue> /bin/bash
(where <currentValue) is the current setting for UserShell) which will change the user's shell to /bin/bash (the default).
Of course, you might already know this and already tried, but since you didn't say so in your original post it's worth checking.
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