HT204022 I have iPhoto, iOS, etc. all up to date.... however my iPad, iPhone, and Mac PhotoStreams all contain different pictures and aren't the same. Any ideas why? I'd rather not reset the whole thing if I don't have too.
I have iPhoto, iOS, etc. all up to date.... however my iPad, iPhone, and Mac PhotoStreams all contain different pictures and aren't the same. Any ideas why? I'd rather not reset the whole thing if I don't have too.
OK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
Also I am assuming you have checked Finder - Preferences - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount.....
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when i sync my ipad and imac on ical the times are different yet the time zones are the same, any ideas why?
Under the summary tab in iTunes make sure you have Automatically Back Up This computer. If you have iCloud selected it won't back up when syncing.
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I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards
Since this is a user-to-user support forum, there isn't much we can do other than refer you to the following instructions and as noted in the instructions, then to Apple Support if you can't reset as shown in the instructions: If you forgot the answers to your Apple ID security questions
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I have an iPhone 5 IOS 8.1.2;
for the past 13 weeks I get the message that "this phone has not been backed up on the cloud". However, every night it is connected to wifi, phone is connected to power, and the screen is locked. Any idea why back-up is not happening ? By the way, I do not have the "back up now" option in Setting / iCloud.. Help anyone ?Try deleting an other icloud backup and see if it will automatically backup.
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TRYING TO AUTHORIZE MY COMPUTER>>>>>>>on the diagnostic program says secure link failed spoke to tec.dept they say it's a Win security problem ,, turned all off problem still the same any ideas please Ipad ,
(((Strange thing is Apple want me to purchase assistance to enable me to buy from thier store)))You should send this to Apple.
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Files that used to be visible are now hidden in Mavericks 10.9.1. How can I change the setting to view the same files as before? I do not need the hidden files that are typically invisible.
I am having trouble locating such files as PDF's INDD, AI etc. When I view all hidden files and try to open it in the program..it looks like it is really not on the drive. Has anyone come across a solution?You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions -
In my Macbook Pro, on a few occassions, the apple menu bar blacks out. its displayed as a negative image. The desktop wallpaper get greyed out and i get a blank screen as wallpaper. No idea why this happens. I reset the system and issue gets resolved.
AshwinVC wrote:
I reset the system and issue gets resolved.
How? -
I have just downloaded ios7 to both my wife's and my ipad4s. I can get Airdrop, she can't. Any ideas?
Hey Gavinchick,
Thanks for the question. I understand you are experiencing issues after updating your iPhone to iOS 7.0.6. If you have not already done so, you may want to restart or reset the device:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your device with iTunes in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If your device is not recognized in iTunes for Windows while in recovery-mode, see this article (specifically Step 4):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
This morning I changed my Apple ID to my new email address. I thought it meant that I could continue to use all my alias icloud email addresses with my new Apple ID because it would be the same account. Since then I have not received and new emails to my iCloud email addresses. Normally I get at least 7 new emails a day, so I'm pretty sure my iCloud addresses are not working. It would be a lot of work for me to notify a lot of people, companies, and organizations about new email addresses, so I really would like to make them work. Will it be possible to make them work with my new Apple ID?
Roger, I didn't know that "Delete Account" was synonymous with "log out". Yes, I had deleted my iCloud account in my iPad email settings more than once yesterday and again one more time after I read your reply. I then followed the instructions below to log off on my Windows PC. I found these when I searched for how to log off of iCould:
1- Go to www.iCloud.com
2- Sign in with your current login info
3- Click on your user name on top right corner
4- Select account setting
5- Select "Advanced."
6- Click 2nd option, "Sign Out Of All Browsers."
I also scanned settings for all the other apps on my iPad and changed a couple that still had my old sbcglobal email address. Later, I noticed that I was able to see my old previous iCloud emails in iCloud.com, and the couple of messages that I received from this Support Community site, but still no new emails. Suddenly the emails started rolling in again this morning. I have 7 new ones at the moment. I sort of expected to get a backlog of emails from yesterday, but something tells me those were all lost as "undeliverable". I don't know who or exactly what did the trick, but the issue seems to be fixed. I'm using my new Apple ID, and I'm glad I don't have to get all new iCloud alias email addresses after all. -
My iPhone has suddenly started showing my imessages in green. I am home, connected to wifi and sending them to others in the house. Also I am not receiving their responses. Any ideas?
Apple is having server issues, hopefully to be resolved in the next 24 hours.
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Hello ,
I am not very good with tech things , I have a Mac Book Pro and have had it for almost two years with no problems. Now for the past week or so it has started running extremely slow and freezing up all the time. I am not really sure what is going on but is there any advice on something to do or any idea what could be wrong.My MacBook Pro is running very slow.
EtreCheck version: 2.2 (132)
Report generated 5/6/15, 9:40 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,3
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 63 - SN = W05024HXDBWZA
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
NVIDIA GeForce 9600M GT - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 3:9:20
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macbook Pro (disk0s2) / : 319.08 GB (53.55 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/TechTool Pro 8.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.10) [Click for support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.10) [Click for support]
/Library/Checkmate/CheckmateWorkerDaemon.app
[not loaded] com.micromat.driver.SPDKernel (1 - SDK 10.8) [Click for support]
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[failed] com.epson.esua.launcher.plist [Click for support] [Click for details]
[running] com.micromat.CheckmateAgent.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.micromat.CheckmateIdleDaemon.plist [Click for support]
[loaded] com.micromat.CheckmateWorkerDaemon.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.bittorrent.BitTorrent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MagicMenu Application (/Applications/StuffIt Archive Manager.app/Contents/MacOS/MagicMenu.app)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer Application (/Applications/Adobe/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 40 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
RealPlayer Plugin: Version: Unknown [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
AdBlock
searchtab
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
TechTool Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macbook Pro: Disk size: 319.08 GB Disk used: 265.52 GB
Destinations:
Rat Drive [Local]
Total size: 249.72 GB
Total number of backups: 4
Oldest backup: 2014-11-12 00:25:11 +0000
Last backup: 2015-01-08 09:48:54 +0000
Size of backup disk: Too small
Backup size 249.72 GB < (Disk used 265.52 GB X 3)
Top Processes by CPU: ℹ️
11% mds_stores
6% Google Chrome Helper(13)
4% Google Chrome
2% RealPlayer Downloader Agent
1% WindowServer
Top Processes by Memory: ℹ️
1.52 GB Google Chrome Helper(13)
723 MB kernel_task
442 MB softwareupdated
188 MB Google Chrome
139 MB mtmd
Virtual Memory Information: ℹ️
1.24 GB Free RAM
6.76 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 6, 2015, 08:33:36 PM /Library/Logs/DiagnosticReports/mtmd_2015-05-06-203336_[redacted].cpu_resource. diag [Click for details]
May 6, 2015, 06:25:14 PM Self test - passed
May 6, 2015, 06:23:47 PM /Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-06-182347_[redacted].cra sh
May 5, 2015, 02:54:50 PM /Library/Logs/DiagnosticReports/firefox_2015-05-05-145450_[redacted].cpu_resour ce.diag [Click for details]
May 5, 2015, 11:51:54 AM /Library/Logs/DiagnosticReports/discoveryd_2015-05-05-115154_[redacted].crash
May 4, 2015, 04:42:23 PM /Library/Logs/DiagnosticReports/discoveryd_2015-05-04-164223_[redacted].crash -
I have i tunes on the computer with over 1000 songs on it and i also have loaded i tunes on my laptop as i want to get rid of the computer but the library on the laptop is not showing the same songs
how can i transfer the songs from the computer to the laptopHow to move your iTunes music to a new/different computer.
http://support.apple.com/kb/HT4527 -
Why can i rotate screen and have sound at the same time. Why is only option one or the other
why cant i rotate and have sound at the sametime? why does it have to be one or the other.
Do you really think it's not possible to do both and set them up the way that you want them to be set up? You just don't understand how the process works.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the control center if you are running iOS 7. Swipe up from the bottom of the screen to get to control center . Tap on the bell icon and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085 -
They do play in the browser just not in the application, makes it hard when I try to organize the page
Well, if the video displays after publishing then nothing is wrong.
If you cannot see the video in iWeb, then your code probably does not allow it to display in the application.
In that case, imagine that you see the video.
If that's too difficult, use a picture. -
WIFI intermittent problem.
3gs doesnt recognise the password and keeps losing conection to wifi,
never had this problem before
any ideas?Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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