HT204032 Can't install SMC firmware update
I'm trying to install the SMC firmware update 1.6 on a mid-2011 Macbook Air. First downloaded it from App Store, and after restart it was stuck at a gray screen with spinning icon, no text or progress indicator-- stayed that way overnight. Tried downloading directly from Apple, same result. Tried resetting SMC, then installing, same result. It won't finish instlaling the update-- any ideas?
Check your system profiler ...if your SMC is up to date it will read: SMC Version 1.4f12. If it is not and you have the first gen. Macbook (CoreDuo) then make certain that you are running 10.4.8 before you begin the update.
Make sure you are following these instructions explicitly...
To update the SMC firmware on your MacBook:
Your computer’s power cord must be connected and plugged into a working power source.
1. Quit all other open applications.
2. Click Restart in the MacBook SMC Firmware Update window and wait for your computer to restart.
The SMC firmware update starts automatically. A status bar indicates the progress of the update. During the update your computer fans will run at full speed, but will return to normal once the update completes.
As the instructions say - you have to restart the machine via the installer. Also, you do not mention but did you have a status bar appear during the update?
Macbook 1.8-) Mac OS X (10.4.8) Week 38 base model w/1G Ram
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Any problem with your system?
While it only says that you need to quit any and all open programs, sometimes it helps to reboot (and boot into Safe Mode) just to begin the process.
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We aren't mind readers, and to say it failed doesn't give those of us reading this (and non of us are Apple tech support) a lot to go on.
+Please follow the instructions in the updater application to complete the process.+
+To update the SMC firmware on your Mac Pro:+
+Your computer’s power cord must be connected and plugged into a working power source.+
+1. Quit all other open applications.+
+2. Click Restart in the Mac Pro SMC Firmware Update window and wait for your computer to restart.+
+The SMC firmware update starts automatically. A status bar indicates the progress of the update. During the update your computer fans will run at full speed, but will return to normal once the update completes.+
+Important: Do not interrupt the update.+
+Your computer restarts automatically when the update is completed and opens the Mac Pro SMC Firmware Update.+
+3. Click OK. The SMC firmware is now up-to-date.+
+If these instructions appear on your screen again, the SMC firmware update was not successful. Repeat steps 2 and 3.+
Note:
+This update requires a Macintosh formatted disk or partition. If you are starting up using a RAID (Redundant Array of Independent Disks) subsystem, you must attach a Macintosh formatted storage device to apply this update.+
*+Some USB and FireWire devices may prevent firmware updates from installing correctly.+*
*If you are having trouble installing an update try disconnecting non-essential devices and use only an Apple branded keyboard, mouse and monitor.+*
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