HT204053 am trying to download some of the applications on the app store but it refuses and tells me am not connected to the us application
how do u get connected to the US applications cause am in Tanzania?
Sorry... But... You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
iTunes Store Terms of Service
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
Similar Messages
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just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W. -
Hi I have downloaded compressor4 from Apps store but it won't open - says compressor not properly installed. The reason for my purchase was that compressor 3 stopped working. I tried to reinstall from the FCP disk but it was 'greyed out'. I followed suggestions from the apple site to clear various library files - mainly relating to Qmaster but this didn't make any difference, an iwonder igf perhaps this is the reason for the compressor 4 programme not working. Thanks
TomYou need to export a self-contained video from FCP 6. Import the self-contain video into Compressor 4.
•iMac 27", 3.4GHz Quad-Core Intel Core i7, 16GB 1333MHz DDR3, 2TB HD + 256GB SSD, AMD Radeon HD 6970M 2GB GDDR5•FCS 3•Compressor 4•OS X 10.7 (Lion)•iPad 1&2•Apple Tv 2• -
Trying to download OS X 10.9.2 from app store.
Trying to download OS X 10.9.2 from app store. I am currently running 10.6.8 on a MAC Pro that meets required specs. Keep getting message that says..
The Application could not be downloaded..Check your Internet connection and try again. The Internet connection is fine..I have tried this process repeatedly with the same result. What can be done ?Try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad -
I can download from iTunes and from App Store, but when I'm using app, hayday, I cannot purchase . I get an error message stating, " your purchase cannot be completed " and to go to this forum for solution. Any suggestions??
The message is to contact iTunes Support, not to post on here, which you can do via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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why doesn't the graphics appear when I click on an app for description?
so far nothing has helped, all discussions are not related to what I am having a problem with.
this all has to do with the iTunes app store. -
While on safari app it cuts out saying cannot display page not connected to Internet but I clearly am
i just had this problem i found my iphone completely flat this mornin and it said to charge i plugged it in my comp and it said to connect to itunes i did and it started loading the software on now works fine
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I want to know how to remove other computers from i tunes that are no longer working.
Hello DJSmithLaner,
Thank you for the question. It sounds like you have authorized five computers, but you no longer have access to all five computers.
You can deauthorize all the computers associated with your Apple ID and then authorize the computers you still use.
Use these steps to deauthorize all computers associated with your Apple ID:
Deauthorize all computers
After you authorize two computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once a year. You should deauthorize all your computers in these cases:
If a computer doesn't work anymore
If you don't have one of your computers
If you used 5 authorizations and want to authorize a new computer
To deauthorize all your computers, follow these steps:
Click to open your account in iTunes (you may need to sign in with your Apple ID), or follow these steps:
Open iTunes and click iTunes Store.
Click Sign In and enter your Apple ID.
Click your Apple ID and select Account.
Click Deauthorize All.
The Deauthorize All button appears only if you have more than two authorized computers.
Once you have deauthorized all the computers, use these steps to authorize the computers you have access to:
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
You can find those steps and more information at the following link:
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My Mother in law messed up my Adobe reader some how to the point that it is no longer in my computer. I have tried to download it from the internet but it is not working. What am I missing? what else do I need to do? I am not even able to watch youtube...
Soccerdm,
a direct download of Adobe Reader X 10.1.4 (which seems to be the most recent standalone version that runs on Mac OS X 10.5.8) is here. -
I tried to download some Apps from the English shop but am apparently not allowed to do that. I am prompted to switch back to the Spanish shop.
Unfortunately I do not remember how to do that. I cannot even update my existing Apps. I cannot find anything in Settings to get back to the
Spanish store. help!!!
BambiSettings > Stores (or iTunes and App Store) > Apple ID > View Apple ID > enter password > Country/Region
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I'm trying to download some purchased TV shows to my iPad Air. I keep getting the dreaded Download Error Tap to Retry Message. I've signed out of iTunes and back in. I've updated my software. I have plenty of room for them on the Air. We are taking a long flight this week, and I wanted to have something new to watch. I've read through lots of threads on this but I can't seem to find a good solution that I haven't tried.
If I can get them to download them on my iMac computer, can I then transfer them to my iPad? How is this done? (Please pardon an older lady's ignorance, and thank you for any assistance!)
JodyHello jody5758
Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G. -
I have bought complete albums in the past... Now that I am trying to download them from the cloud, some songs no longer appear in My Purchases... How can/do I retrieve them?
Do those tracks still show on the album in the store ? If not then the rights-holder must have removed them, in which case you won't be able to redownload them, you will have to copy them back from your backup of your downloads/library. If they are still on the album in the store then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases - Apple Support
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i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading. I don't need the song. But I want the others to download.
Hi there,
You may find the information in the articles below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
-Griff W. -
I tried to download some photos from a corrupted CD and now every time I try to open iPhoto the frame pops up but nothing will load. I just get the spinning color wheel. Any ideas???
What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD
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