HT204053 can't sign in to icloud or receive email verification

I can't use icloud settings because I can't get itunes to send me an email verification.

Welcome to the Apple community Lisa Marie.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Similar Messages

  • I had to change my apple ID due to someone else using it and changing the password, so now i can't sign out of icloud as the email is wrong and i dont have the password to turn off find my iphone. Help!

    Basically, someone was hacking my apple account for a while and kept changing the password so i kept resetting it, now i've had to change my email as icloud still wouldn't accept my new passwords - even after being updated. Now i can't sign out of icloud due to it being the wrong email and an unknown previous password, as i can't turn off find my phone.ipad. How do i solve this without losing everything as i can't just delete the account and the usb ports on my laptop have gone so i can't back up to my laptop. I'm running completely on icloud but desperately need it to update so i don't lose all my uni work as well off my ipad.

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.
    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23

  • HT204053 Can i sign up for iCloud on my Windows PC?

    I have not signed up for iCloud yet and would like to but I am curently having trouble doing so. I do not have an iPod or anything right now because i sold mine a while back. I am planning on buying a new one and would like to get all the songs i previously bought onto my computer now. It is not showing me a Sign Up link anywhere for iCloud though. I would like to know if and how I can sign up for iCloud and get my purchased music on my PC.

    No, you need an OSX or IOS device to sign up to iCloud, but ......
    jmf_Titus wrote:
    snip
    I am planning on buying a new one and would like to get all the songs i previously bought onto my computer now. It is not showing me a Sign Up link anywhere for iCloud though. I would like to know if and how I can sign up for iCloud and get my purchased music on my PC.
    ...... iCloud does not do that, you need iTunes Match, which does and works on a PC.

  • HT204053 Can't sign in to icloud using control panel

    I can't sign in to i-cloud from I-cloud icon in control panel, it goes on forever searching but won't open up

    You can't create an iCloud account from a Windows PC.
    To use iCloud, you must first set it up using a device with iOS5 or a Mac with OS X Lion.

  • HT204053 Can not sign up for iCloud with AppleID on my PC

    I have created my AppleID and I downloaded iCloud to my PC, but when I go to log on to iCloud with my AppleID I get the folowing error.  Can Not Sign up.  This AppleID is valid but is not an iCloud Account

    Applerrr wrote:
    It seems like http://help.apple.com/icloud/index.html#mmfc0f1e2a indicates that it is possible to set up iCloud on a PC. (It is a supported device.)
    No, you can only sign into an existing iCloud account on a PC, you cannot create one.  Note that it says in step 2 here: http://www.apple.com/icloud/setup/pc.html, "Enter the ID you used to create the account...", not Enter the ID to create the account.  Also note that it states here: http://support.apple.com/kb/DL1455, "Note: To create an iCloud account you need an iPhone, iPad, or iPod Touch with iOS 5 or later, or a Mac with OS X Lion v10.7.5 or later."
    Someone who has an iCloud account can send you photos by creating a shared photo stream enabling the Public Website option.  This would give you a link to view the photos on the internet from your computer browser.  There are also other cloud alternatives you could use to share photos such as Dropbox.

  • HT204053 can i sign up for icloud find my ipad after it has been taken

    I have lost or my ipad2 has been taken.  How do I locate it if I have my apple id and password but didnt load the app prior to it being taken.

    You can go into Settings, choose General (on the left side), then choose Software Update on the right side. This should tell you which iOS (operating system) you are presently using.  No doubt it will tell you there is an update.
    You will need to connect your iPad to your computer and update it through iTunes to the latest iOS, which is iOS6.  Once your iPad is connected via the cable to your computer, launch iTunes. The iPad will appear in the bar on the left, click on it and you will be able to see the General Information about the iPad.  You will likely get a pop-up window notifying you there is a new iOS as soon as iTunes recognizes your iPad. Then iTunes will ask if you want to download and update to the new iOS. Do that. It will take probably 20-30 minutes depending on your computer and your iPad.  After the update has finished, you will need to enable iCloud which will allow you to use the Find my iPad app. Please read about iCloud from the Apple Support Site BEFORE you enable it at http://www.apple.com/support/icloud/  Good luck.

  • I can't sign in to iCloud. My Apple ID is valid, but os not an iCloud account. How do I get to use iCloud?

    I can't sign in to iCloud. My Apple ID is valid, but is not valid for iCloud. How do I get to use iCloud?

    You are getting this message because you are trying to create an iCloud account on a PC by signing with your Apple ID.  You can only sign into an existing account on a PC.  You first have to create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher.  After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

  • HT201317 can i sign into my icloud account from a friends computer so i can get to my pictures

    Can I sign into my icloud account from a friend's computer so i can get to my pictures?

    What you need is a file named Domain.sites (iWeb 2) or Domain.sites2 (iWeb 3).  Copy it from your laptop to your other computer at home.
    It's located in your Users/Home/Library/Application Support/iWeb folder.  Place it in the same folder on the other computer. 
    All the files for the site are contained in that file/package.  After editing you will have to publish the changes to your hosting server.
    NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible in Lion or Mt. Lion enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
    For Mavericks, 10.9,  go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
    where you can check the Show Library Folder checkbox.
    To open your domain file in Lion or later or to switch between multiple domain files Cyclosaurus has provided us with the following script that you can make into an Applescript application with Script Editor. Open Script Editor, copy and paste the script below into Script Editor's window and save as an application.
    do shell script "/usr/bin/defaults write com.apple.iWeb iWebDefaultsDocumentPath -boolean no"delay 1
    tell application "iWeb" to activate
    You can download an already compiled version with this link: iWeb Switch Domain.
    Just launch the application, find and select the domain file in your Home/Library/Application Support/iWeb folder that you want to open and it will open with iWeb. It modifies the iWeb preference file each time it's launched so one can switch between domain files.
    WARNING: iWeb Switch Domain will overwrite an existing Domain.sites2 file if you select to create a new domain in the same folder.  So rename your domain files once they've been created to something other than the default name.
    OT

  • How can i sign into my icloud account on my pc

    How can i sign into my icloud account on my pc?

    In the iCloud Control Panel, if you have an iCloud account just enter the ID and password and sign in.

  • Can't sign in using any 3rd party email client with my iCloud account on any Mac. Tried every settings, My iCloud only works with Mail.app

    Can't sign in using any 3rd party email client with my iCloud account on any Mac or any other Mac. My iCloud will only work with Mail.app. All the clients I tried work perfectly well as long as I sign in with somebody else's iCloud account. But mine won't work no matter the client (Postbox, Unibox, Airmail...) and no matter the computer.
    I can access my account on iCloud.com, but I can't use email clients without getting error messages prompting me to check my password or login.
    I was able to use those clients in the past but a couple of months ago I got logged out of Airmail and the issue started just like that!
    I tried every possible mail server settings including the following:
    IMAP information for the incoming mail server
    Server name: imap.mail.me.com
    SSL Required: Yes
    If you receive errors when using SSL, try using TLS instead.
    Port: 993
    Username: The name part of your iCloud email address (for example, emilyparker, not [email protected])
    Password: Your iCloud password
    SMTP information for the outgoing mail server
    Server name: smtp.mail.me.com
    SSL Required: Yes
    If you receive errors when using SSL, try using TLS instead.
    Port: 587
    SMTP Authentication Required: Yes
    Username: Your full iCloud email address (for example, [email protected], not emilyparker)
    Password: Your iCloud password

    Those are the correct settings, and they work with any email client that supports Imap.
    Try again.

  • Can not sign in to Icloud  it keeps coming up the maximum number of free accounts have been activated on this ipad 1st generation

    can not sign in to Icloud  it keeps coming up the maximum number of free accounts have been activated on this ipad 1st generation

    Error Message: "Cannot sign in.  The maximum number of free accounts have been activated on this ipad/iphone"
    I encountered the same problem when I purchased a used iPad for my elderly father and couldn't set it up for him. I called Apple Support...
    Apple support could NOT help me. I was told there is no way to circumvent the 3 icloud setup limit on iOS devices at their end. I was told to use a different mac or iOS device that hadn't met the 3 x limit.
    So, using MY iPad I tried to do that. At first I went to Settings/iCloud. But that is your PRIMARY iCloud account    (and this was MY iPad and I didn't want to screw up my own settings!) which you don't want to trash.
    After some online research (iMore to be exact) I discovered you can setup a secondary iCloud account using:
    Settings/Mail,Contact,Calendars --> Add Acount... -->iCloud --> Get A Free AppleID --> Birthday Q then Security Question - then Name - then Get a free iCloud email address....
    After you get to the new iCloud settings page at the end of the signup process - I deselected all the tabs which made the new account "inactive" on my iPad.
    Next I went to the used iPad that had the initial problems, and tapped on Settings/iCloud. I signed in with the iCloud account that was newly created and was able to then get an iCloud account to work!
    I left the new iCloud account showing on my own iPad (under Mail,Contacts,Calendars) as it is inactive. I am not sure what would happen if I deleted it - it may stop working on my father's iPad then.

  • I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID.  I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud.  Help?

    I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID.  I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud.  Help?

    LPC1979 wrote:
    ... it keeps asking me for the OLD password (2 email addresses ago) and then when entered correct tells me the account does not exist...which I already know. ...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...

  • I can't sign in my iCloud on Windows 8. It keeps saying there's a server error. Can anyone help me?

    Can't Sign into My iCloud on Windows 8 because of a server error.
    I've tried to off my firewall, but it is still the same.

    Hey Esther Siew,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues signing into iCloud on your Windows computer. Are you attempting to sign into the iCloud control panel? If so, check out this resource:
    iCloud: iCloud Control Panel setup cannot be started - Apple Support
    https://support.apple.com/en-us/HT203796
    “Your setup couldn't be started because the iCloud server stopped responding.”
    or “Your setup couldn't be started because the iCloud server couldn't be reached.”
    1. Check the System Status page to make sure there aren't any issues affecting the settings you've chosen in iCloud Control Panel. If you are setting up iCloud for use with Outlook, check that there aren't any issues with Mail, Contacts, Calendars, or Reminders.
    2. Make sure your computer is online. In a browser, attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud contacts, calendars and tasks cannot be added to Outlook. If you're using Windows 8, review the instructions for resolving network problems. If you're using Windows 7, review the instructions for troubleshooting internet connection issues.
    Thanks,
    Matt M.

  • I can't sign into my iCloud

    I can't sign into my iCloud because there is another email address that is not accessible and the apple id has been changed so now i can't sign in so i can fully sign out so i can then sign into a new account.

    Hello again, Cookic.
    Thanks for the update on your issue. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action to get a more hands-on response.
    Cheers,
    Pedro.

  • Can't sign in to iCloud or iTunes Store because of "server error"

    I can't sign into the iCloud control panel or iTunes Store on Windows Vista.
    It keeps saying " can't sign in because of server error".
    How can this be fixed?

    Welcome to the Apple community Lisa Marie.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

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