HT204053 Change iCloud a/c without knowing the password

I have purchased a second hand iPhone. But prior iPhone user hasn't clear his iCloud account on the iPhone I purchased from him I am unable to now set my iCloud a/c :-( I don't feel safe to config my emails , contacts, etc on this phone. How do I ungroup the old iCloud Account on this device? Remove old iCloud a/c on iPhone and add & manage new iCloud a/c on the iPhone. Wish I could find the 1st buyer to ungroup this iCloud a/c... but hard to find.

Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

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HT4865 How to delete the preowner icloud account without knowing the password?

How to delete icloud account from pre owner without knowing the password?

II'm in the same situation. Purchased a refurbished IPhone 5. I had to do a factory reset and when I reset it again, itunes tells me that the phone is linked to someone else. Called the company I bought the phone from and they say iTunes can do a master reset to link my iTunes account to the phone. Have any of you heard of this being possible?

How do you reset an ipad mini without knowing the password?

I have just recently changed my password, but know i have forgot the new one. How do you reset the ipad without knowing the password?

If you mean the passcode to unlock the iPad then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

How do you unlock an ipod touch without knowing the password

How do you unlock a ipod touch 4th generation without knowing the password?

Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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Dear Apple Good Morning Greetings from me. i use IPHONE 5 in bangladesh. but now i facing a problem that is the signing problem the phone is not open even i cannot enter this phone is says Sign in to ICLOUD but i dont know the password what i do

Apple please help me
Good Morning
Greetings from me.
I used last 3 month IPHONE 5 in bangladesh. but now i facing a problem that is the signing problem
the phone is not open even i cannt enter this phone
is says
Sign in to ICLOUD
Enter the Apple ID password for
but i dont know the password. Please brother help me to use this phone. i brought this phone from some one 355pound. so i am in helpless.i am facing big trouble i dont have enough money for purchase another one. please help me...........................
<E-mail Edited by Host>

You need the previous owner to unlock it, unless they do you have a brick there is no other way .
iPhone was probably stolen if you purchased on eBay, claim and get your money back
See here
http://support.apple.com/kb/HT5818
for explanation of Activation lock
APPLE will not help you

HT4113 how to unlock an ipod touch without knowing the password

how to unlock an ipod touch without knowing the password

Connect the iPod to your computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.

I tried to set up a new account but it has a master password and do not recall setting one how do I change that it will not let me turn it off without knowing the password I do not recall ever setting on. How do I clear the Master Password?

I was trying to set up my mobile phone with Android with the Firefox App and my Netbook which I use the Firefox on and sync them but it came up that I have a Master Password but I do not recall setting one up and I have record of all my passwords that I keep in a secure place and I had trouble with a hacker who had accessed several of my accounts and I am now concerned that they may have also access this and we did not catch this one as we did the other accounts and stopped them from getting access. But that is not my concern any longer as that has been remedied the problem is how do I get the password unlocked or changed since I have no idea what it is? I tried to turn it off but it will not allow me to do that either without knowing it. Please advise as to what can be done so I can use this App on my Droid. Thanks. Deborah

I was trying to set up my mobile phone with Android with the Firefox App and my Netbook which I use the Firefox on and sync them but it came up that I have a Master Password but I do not recall setting one up and I have record of all my passwords that I keep in a secure place and I had trouble with a hacker who had accessed several of my accounts and I am now concerned that they may have also access this and we did not catch this one as we did the other accounts and stopped them from getting access. But that is not my concern any longer as that has been remedied the problem is how do I get the password unlocked or changed since I have no idea what it is? I tried to turn it off but it will not allow me to do that either without knowing it. Please advise as to what can be done so I can use this App on my Droid. Thanks. Deborah

How to delete disabled icloud account without knowing the password/email

Hi
i just got a pre-used iphone 5S. It has a disabled icloud account. i tried to delete it but it asks me about the password.
i cant reset the account cause i don't know the email for verification.
also i can't restore using itunes because it asks to turn off find my iphone feature. and i can't turn it off because the account is disabled
how can I restore the iphone in this case?

You can't. There isn't a way to bypass Activation Lock: http://support.apple.com/kb/PH13695 Your only option is to return the phone if possible. If not, you have a useless device.

HT201263 Bought an Ipad , my mate knew my password, we broke up, unknown to me , she went in and changed the password, we no longer talk, how do I restore my Ipad without knowing the password?

Need help,
Bought a Ipad, my mate knew the password, we are no longer together, unknown to me she went in and changed the password, now I can no longer use my Ipad.
What can I do ?

http://support.apple.com/kb/HT1414

HT5624 I have an expired email account linked to icloud and don't know the password and can't reset the password due to not receiving emails anymore with the email account. Any ideas on how to retrieve the songs and data?

I have an icloud account linked to an email address that is no longer in service. I do not have the password for the account and am trying to retrieve the songs and data from the cloud to use on new apple device. Any way to get a new password, able to open the expired account, without having that email account active?

Hi there clarethasimmons,
You may find the information in the article below helpful.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
-Griff W.

After installing new operating system software, my user account name has been changed and i don't know the password.

i need help!
I just installed Mac OS Maverick in my laptop, but when i checked the Users&Groups There are only 2 User name 1 is "Apple(admin) and 2 is Guest, my user account name has been changed even the password. how can i retrieve my old user account name and password or how can i changed it?

Here's an updated set of instructions you can try:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

How do I delete an apple account without knowing the password?

My daughter has another persons apple ID account on her phone and we cannot contact the other person to obtain the password to remove their Apple ID on the phone. Is there any way we can delete/remove this account from her phone without the password? Any help would be very much appreciated. Thank you.

If you mean the iPhone is logged into the AppStore or iTunes under
another account, just sign out and then sign back in with your daughter's
ID.
If you mean the iPhone will not allow any access because it is locked to someone else's
ID, that is a security feature of iOS 7. You must have the other person remove
their account or provide their ID info.

I recently inherited a macbook pro when my good friend passed away. the screen is password locked. is there any way around the login without knowing the password???

How can I get past the password locked login without the password

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

How to restore your ipod touch without knowing the password or having the original computer

how do i restore my ipod touch? i dont have the password or the original computer.

Connect in recovery mode and restore: iOS: Unable to update or restore
All your data on the device will be lost, apps and bought media from iTunes can be downloaded again for free:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT204053 How do I get into my Icloud account without knowing the password ?

I reset my phone and i don't remebemer my icloud password and every time i try and change it i never get an email saying reset

Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

HT204053 Change iCloud a/c without knowing the password

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