HT204053 First time to use apple ID at iTunes and I was asked to enter billing information. After I did, it shows a message "contact iTunes support". What should I do?
New iPhone user here. I registered an Apple ID and tried to use it at iTunes. I was asked to enter billing information. After I did that, it shows a message "contact iTunes support". Same message appeared even I tried different credit cards even Paypal. Need help! Thank you.
http://www.apple.com/support/itunes/contact.html
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I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Hello! I try for the first time to edit a multicam with FCPX . I did all the sync, i can easily switch images. But nothing happens in the timeline when I use the razor for editing.
What is the preoblem please?Russ H wrote:
This KB doc explains it better.
… the funny thing, this article and all other profound advice been found on the net, miss to mention a very basic advice:
first of all, a MC is clip as any other !
… sounds perhaps a bit … too basic , but - as an amateur like me, and using MCs almost any day - you should keep that in mind for your workflow.
After creating a MC, which can be done in seconds!, you get a single clip in the Events browser - and you should treat it as any other clip:
select parts of it, add it to your timeline, you can add it to secondary (for pic-in-pic for example), you can split it, shift it, nudge it, ...
aaaand you can select a diff. perspective = camera (or mic…), without losing synch.
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Please help me
When you say "hot beyond limits? do you mean that the iPod's screen showed the overheating warning?
Durring charging, the iPod can get quite warm. If you have a concern I would make an appoinment t the Genius Bar of an Apple store. How hot is hot is very subjective. -
On my iPhone 4s, I wanted to purchase more capacity for the iCloud.
I was blocked and refered to the support.
I to solve it?
Thanks
MeirAs Chris explained, the app belongs to the Apple ID it was purchased with. The best way to avoid this sort of thing in the future is that if you want to change your Apple ID, do not open a brand new Apple ID, but go to your existing Apple ID and change it using the Edit option. That way, everything tied to that account remains on that account.
You would make a change like this via Manage your Apple ID: Apple - My Apple ID
And if your Dad created a brand new Apple ID, that does not mean the old one is gone. He can go to the same link as indicated above and click on Reset Password to reset the password for that old ID so that you will be able to continue to update the app.
Cheers,
GB -
How long does it take to connect to Wi-Fi the first time I use my Ipad? It's been over 30 minutes. I see that it wants to connect but it keeps on turning.
It should not take very long. Up to thirty seconds tops depending on your Wi-Fi network.
Try rebooting your Wi-Fi router. Turn off the router for 30 seconds then turn it back on. After the router completes its startup routine and indicates a good connection to the internet start you iPad again and see if it will connect.
If you still have problems you might try connecting to a different Wi-Fi network. Maybe one at your local coffee shop or library. -
hi there, this is my first time buying an apple item, idon't have a credit card, now can i still use this ipad or shall i return it back, thnx
Create Apple ID without credit card
http://support.apple.com/kb/ht2534 -
i have just bought an ipad2 from usa. now i am in india. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the device. kindly help
You need to plug the iPad into your computer that has iTunes installed on it, and activate it.
The User Guide would be good for you to read:
http://support.apple.com/manuals/#ipad -
My mac can't connect to belkin router? My mac can connect but I still can't surf the net? Help Please... This is my first time to use mac and belkin.
Is it Wireless you're trying to connect with?
Which Mac?
So we know more about it...
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 6 GB
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help. tried for first time to use FaceTime with another iPhone user & call refused to connect. Call would dial, allow us to accept call, then error message "FaceTime failed" would appear & call disconnect. we are both on wi-fi networks, both phones have updated software & both enabled FaceTime with iTunes logged in. don't know what else to do to get FaceTime to connect. Someone please help.
Thanks Helen for the response. At least you can get some of the contacts to work. Absolutely none of mine will. Feel like my phone is cheating me out something it should do. Think I'm going to just have to dump all the Apple products in general because this phone hasn't worked right since I got it.
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I have downloaded ADE 3 on my macbook. It did recognize my Aluratek Libre the first time I used it but now it does not. I plug my libre in start ADE and the Libre does not show up for me to transfer my ebooks from the library to my libre. Help pls
If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141 -
I buy iTunes card and when to try redeem its say invalid code and it's my first time to use prepaid iTunes card
Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Good luck. -
Is it ok to use iphone while charging? Such as playing and wathing videos, or performing internet? How often the charging cycle to be done before the replacement of the battery? Can u please give me reliable answer because this is my first time to use iphone. I've wondering about the battery, since its built-in i wanted to care about the battery.
Roelt wrote:
Is it ok to use iphone while charging? Such as playing and wathing videos, or performing internet? ...
Yes.
How often the charging cycle to be done before the replacement of the battery?
Read this:
http://www.apple.com/batteries/iphone.html -
I recently got an extension cord for my ipad charger and the first time I used it it worked and now when I plug it in to my ipad It doesn't do anything. What do I do?
I think that we all understood what you meant. If the extension cord is no longer working, then return it.
We are all trying to tell you that you can plug the power block into a standard household extension cord - using the short cord that came with the iPad - and there is no need for the extension cord that you bought.
Edit - one upped by the lovely lady with the pretty kitty avatar -
i transferred PPT files from a windows based laptop to my macbook, at first it was able to run the animations in the file no problem, its my first time to use a mac also bythe way, so i started downloading freebies like the VLC, FLIP4MAC, and other plug-in players, would it be because of this downloads that my mac now cannot seem to run the powerpoint animations any more ?
I don't think vlc would affect powerpoint. What were those "other plug-in players" you downloaded?
I'm not that familiar with powerpoint so how are those animations played? Are they windows media player files? If so then flip4mac might affect them.
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