HT204053 Forgot iCloud password have changed apple pw and now can't access iCloud?

See my question above
Do not see hoe to creat another password for iCloud and have forgotten original Thanks

Try temporarily recreating the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then use the password for your current ID to sign out of the account on your Mac (even if it prompts you for the password for the old ID).  If you can sign out, choose Delete at all of the prompts (your data will still be in iCloud), then go back and change your ID back to the new email address again and sign in with it on your Mac.

Similar Messages

  • Have changed apple id and now cant turn on ICLOUD

    I recently broke my screen on my 4s.  my daughter had recently updated here 4s to a 5s so I decided to backup my phone and restore onto the now spare 4s.
    some time ago I changed my email account and as I no longer had access to it I changed the name of my apple ID to my new email account.  what I now realise is that I hadn't logged out of the old ICLOD id on my iPhone and logged back in with the new one.  I hadn't thought of this as all was working ok (I don't use any cloud services, just find my iphone).
    when I restored my image to the new 4s it came up with a message asking me to log into icloud but with the old ID.  As that ID no longer exists I cannot login to that ID.  As my new iPhone is on 7.x I cannot delete  the Icloud account that came onto it via the backup as find my iPhone is turned on.
    so I am now stuck as I cannot log onto an account that does not exist.....
    help please.

    having looked into this a bit more and found I have a bigger problem than just the one i originally posted as this impacts more than one of my devices.
    I think I can pose the question in a easier way.....
    I changed the name of my apple ID as it was using the name of an old email account I no longer have access to.
    when I go onto any of my IOS devices that are running 7.x to change the  Icloud account details , I cannot delete the old account id because when I try to it asks me for the password of my old account ID as I have find my iphone turned on.  when I type in  the password that was on the old account it  says "incorrect apple id or password". I assume because that apple ID no longer exists.
    ICLOUD obviously recognises the two accounts are the save as when I run up findmyiphone on an iphobe that is logged in with my new account ID it can see other IOS devices in my family that are still logged in with the old account name.
    so my questions is:
    how do you log you update an IOS device if you have simply changed the account name of your apple ID if you are on IOS 7 and have find my iphone turned on?

  • Changed Apple ID and now can't reset my iPhone 4

    When I initially bought my iPhone 4, I had my iCloud account associated with a yahoo email address.  Since that time I have switched my iCloud account to a gmail address.
    The issue is I can't reset my phone because it only recognizes my yahoo address, so when I try to reset the phone it asks for my iCloud password associated with the yahoo address. Regardless of which password I enter, it does not allow me proceed with a full reset.  What are my options?
    Thanks!

    I should mention that I upgraded to the iPhone 5s and the iPhone 4 in question is not associated with my iCloud account.

  • Windows 8 Upgrade and now can't access ICloud contacts or calendar

    I just updated to Windows 8 and now I can't access my ICloud contacts or calendar in Outlook.  Tells me "The set of folders cannot be opened. The information store could not be opened. Any suggestions or fixes?

    Try temporarily recreating the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then use the password for your current ID to sign out of the account on your Mac (even if it prompts you for the password for the old ID).  If you can sign out, choose Delete at all of the prompts (your data will still be in iCloud), then go back and change your ID back to the new email address again and sign in with it on your Mac.

  • Software was updated today at Apple Store, and now can't access photos and videos in iPhoto

    I brought my iMac into the apple store today as I was having issues with programs freezing.  They wiped everything clean, reinstalled my programs and updated me to the current version of OS.  After I transferred my info back in from my back up hard drive, I went into iPhoto to check to make sure everything was ok.  I got a message stating that I had to update iPhoto to work with the current software to be able to view/use pics.  I clicked ok, and everything updated.  When I now go to iPhoto, all of the events are labeled correctly, but all but 2 are black with no key photo (even though I designate one).  Basically, the screen is all black with all the blank black event squares.  As I scroll down, the key photos will appear for 1 second, and then disappear.  When I go into the event, I see all of the photos very small, and when I try to enlarge them or click on them to edit or view, I get a triangle with an exclamation point in the middle of it.  When I click on any movie/video, I get a message saying that "the movie contains an invalid data reference".  I have about 8,000 photos.
    What is going on and how can I fix this?????

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. 
    Regards
    TD 

  • I have changed my email address so I changed my Apple ID and password.  Just realised haven't changed icloud details and now can't access as don't know password or security questions.  Want to delete and set up on new Apple ID.

    I I have changed my email address so I changed my Apple ID and password.  Just realised haven't changed icloud details and now can't access as don't know password or security questions.  Want to delete and set up on new Apple ID.  Help please???

    In order to change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I recently changed my password for my Apple ID and now I can't receive calls on my iPad or Mac.  All devices are signed on with the same iCloud account.  Anyone have the same issue?

    I recently changed my password for my Apple ID and now I can't receive calls on my iPad or Mac.  All devices are signed on with the same iCloud account.  Anyone have the same issue?

    Hello!
    On all of these devices, go to: Settings > iCloud and make sure they're updated with the new password. If you're talking about Macs, go to: "System Preferences > iCloud" too.

  • HT5622 I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

    I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

    Hi Jamjoint,
    Welcome to the Apple Support Community!
    It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • HT204053 I just changed my AppleI D and password and now I cannot access icloud on my phone or ipad.

    Due to unexplained charges to my itunes account I just changed the email address and password associated with the account.  Now I cannot access icloud on my iphone 4s or on my ipad. Help!?

    To change your iCloud ID, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.  This deletes the account and your iCloud data from your device, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
    To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account.  To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

  • I have totallymessed up outlook on my ipad, attempted to change password, and then couldn't send email and now can't access at all.  can i reload "clean" new version and start all over?

    i have totallymessed up outlook on my ipad, attempted to change password, and then couldn't send email and now can't access at all.  can i reload "clean" new version and start all over?

    Settings>Mail, contacts, calendars>Your email account name>Delete Account. A window will popu after you select your email account in the settings and there is a large red Delete Button at the bottom of the window.
    Settings>Mail, contacts, calendars>Add account. Tap on Add account and start entering your email account details again. If your email account doesn't fit one the per installed accounts in there, tap on Other - and add your account in there.
    I would restart the iPad after you delete the email account, just to be starting "fresh" again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button

  • I changed the password for my Apple ID and now my iPhone won't send my texts

    I changed the password for my Apple ID and now my iPhone won't send out my texts....says they are undeliverable unless I send them out manually as texts.

    Hi sbiermann,
    If you have recently changed the password on your Apple ID account, you may need to manually sign out and sign back in to your Apple ID on your device for the change to take effect. You may find the following article helpful:
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht1311
    Regards,
    - Brenden

  • I reset my disabled ipad 2 and it is asking me for the apple id which first set it up but i forgot the password for that apple id and the password/recovery information for the recovery email address. What can i do?

    i reset my disabled ipad 2 and it is asking me for the apple id which first set it up but i forgot the password for that apple id and the password/recovery information for the recovery email address. What can i do?

    Click here and use Apple's iForgot service, or contact their Account Security team, or if you're the device's original owner, take it and its purchase receipt to a physical Apple Store.
    (124525)

  • I am now ina serious problem . i deleted my email id which i gave as apple id . And now i forgot the password of the apple id and the answer for the security question too. please help me :(

    i am now ina serious problem . i deleted my email id which i gave as apple id . And now i forgot the password of the apple id and the answer for the security question too. please help me

    Just go to this link:https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/         ...... In there,there will be written manage your account,click on that.There will be the option of sign in.At the bottom of the password box there will be written FORGOT YOUR PASSWORD? click on that and go through the information required and your password will be sent to your email account.

  • I have changed my ID and I can no longer update my apps or see my purchases. I have changed my ID in the store settings.

    I have changed my ID and I can no longer update my apps or see my purchases. I have changed my ID in the store settings.

    I have been told by Apple security that the ID does not exist it is now associated with my new ID, they told me to call support there is a pending case but they can not seem to provide an answer. If I log in in with my original ID. It does not recogonise my passwords or any answers I give to the security questions Grrrrrr I wished I never changed my ID!!!

  • How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.

    How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.

    Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
    Please try each of the following, in order, until hopefully resolved:
    Note the following are excerpts from an OS X Daily article.
    * Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
    * Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
    * Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
    * Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
    * Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
    * Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
    * Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
    * Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
    * Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
    * Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual.

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