HT204053 Had trouble with my old account, reset my ipod touch and now cannot access the itunes store or anything; I am trying to set up a new account but am having difficulty! HELP!
I am having trouble reconnecting my iPod Touch to the network, iTunes store, etc. I tried to set up a new account and still am having difficulty, can anyone 'walk' me thru this reconnecting processess?
I had a similar issue and it was password case sensitive issue
Similar Messages
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I cannot access the iTunes store or anything else iTunes related on my computer. I've tried everything I can find and nothing seems to work. I've changed the firrewall settings, I've uploaded the latest version of Windows and iTunes. I've ran the diagnostics..nothing. If I hit the help button on the diagnostics page...I can't get iTunes help because I don't have connection!!!!! Any help please!!!
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
IPhone no longer syncs with computer--"Cannot access the iTunes store"
My iPhone 2G has decided to no longer sync with my iTunes. I do not have internet on my computer (I'm doing this on a friend's), so when I connect my iPhone to my computer, an error message pops up that says "Cannot access the iTunes store". Since my iPhone is normally synced manually, I can still drag new files onto it; however, any movies/podcasts on the iPhone keep reappearing even after I've deleted them (from the iPhone itself). Any help would be appreciated. Thank you!
Delete then re-install iTunes & Delete the following files:
The iTunes application (located in /Applications)
com.apple.iTunes.plist (from ~/Library/Preferences)
iTunes.pkg (from /Library/Receipts)
iTunesX.pkg (from /Library/Receipts)
then re-download the latest version of iTunes. -
We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore) -
I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
i tried for update but when i saw the screen its showing an arrow with a USB cable towards itunes icon, and now i'm not able to do anything, i also tried to connect ipad through my laptop but no use
That message means that you have to restore the iPad now. There was a problem with the update. So connect the iPad to your computer and restore your iPad.
You can read bout it here.
http://support.apple.com/kb/ht1414
If that does not work you will need recovery mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
I have a powerbook G4 running OS X 10.5.8. I had a new hard drive installed and now cannot access my itunes. I do I get my itunes that I purchased?
Hi,
Read this. http://support.apple.com/kb/HT2519
Jim -
hello, cant access the itunes store or log in with my apple id as i get an error message saying cant connect to the i tunes store. i even attempted to download the latest ios6 which cut of. just does not want to accept my apple id
Hi Mr Lenz
I had the exact same problem yesterday when i tried to get some music from the store. The same messages appeared on my screen. I just waited for an hour or so and logged on again with no problem. I was able to download music normally. Perhaps there was a momentary glitch at the iTunes store at that time.
You might try to log on again and see what happens.
Rick -
just installed the new update 10.5.2 and now my itunes wont access the itunes store. can any1 help me out?
I have had this same problem since uprading to 10.5.1. I just checked 10.5.2 and it's still broken.
Are you behind a proxy server that requires authenication? I am and I was fine with 10.5.1 until I had to change my proxy server password.
Previous versions of iTunes used to prompt for new proxy credentials but the 10.5.x versions don't. -
Just before the problem occurred, a message appeared, "Your request could not be completed. The item you've requested is not currently available in the US store." Has anone had this problem, and if so, how did you solve it?
I have the same problem. Everything else in iTunes works fine, but when I go to the iTunes store, I just get the blank page labeled "iTunes Store." I don't get an error or anything, it just stops there. Or, like today, I tried to download a digital copy of a movie, and I got as far as having iTunes try to connect to the store again, and the little box came up with "Connecting to the iTunes Store" title, and the little green dots running across to tell me that it is still trying to connect. That box just sat there and ran for 4-5 minutes, to no avail. Also, and I don't know if it is connected to this issue or not, but AppleMobileDevice.exe kicks in everytime iTunes starts and ***** up 99% of my CPU. And if I end that program, then iTunes starts using the 99%, even though it isn't doing anything. I've had this problem for at least 3 or 4 months. I hope someone comes up with an answer; iTunes is losing my business, as I cannot shop or browse or anything.
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HELP MEEE!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Reset my ipod touch and now its frozen
i reset my ipod on the settings on it and now its frozen its stuck on the apple logo with the wheel idk what to do iv tried everything HELP PLZ !!!!
Try the troubleshooting help here > iOS: Not responding or does not turn on
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When I try to download/install an app on my two day old iPod touch a message pops up saying cant connect to iTunes store and it won't download the app. Please help!!!
Try:
Can't connect to the iTunes Store -
I tried to put a copy of windows xp on a dos partition on my harddrive partitioned for mac pro os x maveriks 10.9.3 but with a dos partition fat32 for the windows; but when I tried to reboot I cannot now access the hard drive. Sometimes I get a white page with a question mark and sometimes I get a black screen with a blinking curser at the top. I have a backup mac with lion which I am now using to comunicate.
Windows XP has a notorious reputation for crapping on multiple partition boot blocks, including in your case, OS X.
There are three options.
Boot into Recovery (Press and hold command+R at boot)Choices
Restore from Time Machine backup
Retrieve and install current version of OS X from Apple Servers
Boot into Internet Recovery (Press and hold option+command+R at boot)
Requires Mac that shipped with OS X Lion or later
Retrieves and installs original version of OS X that shipped with the machine
Must update to Mavericks again
Restore user data from Time Machine
Apple Retail Store - Genius Bar appointmentSee if Apple will reinstall OS X Mavericks for you
When you resurrect your machine, follow Eric Root's advice about Boot Camp, or a Virtual Machine. Boot Camp v5.1 on Mavericks no longer supports Windows XP, Vista, or Enterprise versions of Windows 7 or 8. -
So I've been trying looking at manuals and online and I can't find anything helpful at all!!! help please? D:
Not a good sign. Here is Apple's article on that. Frequently it is due to a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
iOS: Wi-Fi or Bluetooth settings grayed out or dim
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