HT204053 Help! Trouble with purchasing apps

Why is it not letting me purchase things with my apple id when I have money in the account?

What happens when you try to buy something ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why it's appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you are having a different problem ... ?

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I am having trouble with purchasing apps on my iPad, it is continuously giving me a message saying unable to complete purchase. What's happening and how do I fix it?

The App Store isn't allowing me to purchase apps and is coming up with a message saying "your purchase could not be completed" what's happening and how can I fix it?

Could be any number of things. What user trobleshooting have you tried? Restart (power off/on) reset, hold the sleep/wake and home buttons together until you see the Apple logo and then release. See if it works after the phone restarts. Next is a restore from a backup (make sure you made a current one), then restore as a new device, which deletes all data from your device. If it doesn't work after all that, then make an appointment at the Genius Bar at the local Apple store, it is probably a hardware issue.
I have seen something similar which is generally diagnosed as a hardware issue.

Having trouble with in app purchases after ios7 upgrade?

I'm having trouble with in app purchases after ios7 upgrade

I'm having the exact same problem. Unfortunately, I can't tell you what is causing it, but I can tell you what it isn't(at least in my case). I made an in app purchase yesterday using a MasterCard I had linked to my account with no problems. This morning, my card from my new bank came in so I switched it over(American Express), and all of a sudden can't make IAP. I thought maybe there was an issue with the card, so I tried it out on a .99 app, and it worked no problem. So I got with tech support and they had me reset all of my phone settings -_-, then my network settings. No change. I tried restarting the phone obviously, closing the App and trying again, no luck. They suggested I call my bank and make sure the address I had on file for the card matched what I supplied for my Apple account, and that didn't fix it either. I tried IAP on two different apps and it was the same, could not connect to App Store error. I'm still trying to figure it out, and I'm sorry I can't be of more help, but I hope I at least save you some trouble of trying these things. If I find anything out I'll let you know.

I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

Help
I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

If you are saying that after signing into iCloud it is telling you device is not found, it could be for any number of reasons. If the battery is dead, if the SIM has been removed, or if someone else has the phone and they have restored it, it will not be shown. Also, if you located it once and then sent a remote wipe, it disables the abililty to locate the phone with Find My iPhone.

Could you help me with an app situation? We purchased several codes for Splashtop to install on our iPad 2's. It was working great but now that we upgraded the OS they have disappeared. The codes that we purchased are giving us an error that they have alr

Could you help me with an app situation? We purchased several codes for Splashtop to install on our iPad 2's. It was working great but now that we upgraded the OS they have disappeared. The codes that we purchased are giving us an error that they have already been used. So far it has only been 2 iPads.
Any solutions?

The compiler is highlighting the areas you got wrong, although the error messages are somewhat confusing.
Error 1: NSLog is a function and needs to be called as such, see e.g. the circleArea call on the line above. Functions are called using the function-name with its arguments in paratheses e.g. foo(12, 13).
Error 2: looks like a typo, defining a function is done as function-name(... <arguments> ...) { ... <body> ...}. In your code there is a ";" between the arguments and the body that should not be there, you probably copy pasted it from the forward declaration at the top of the source codde file.

HT4009 Hi I'm having trouble with purchasing an app

Hi I'm having trouble with purchasing an app it tells me to go here for
Support but i dont know why

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(95099)

Having trouble with mail.app always cc'ing myself

Having trouble with mail.app always reply all is cc'ing myself. Solution was to add another address under the account so that it recoginzes aliases as well as the primary account that you are sending from. Then it will recognize all the addresses and aliases associated with the account.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Anyone having trouble with iPad app for Comcast?

Anyone having trouble with iPad app for Comcast?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

TS1702 Hi there! Am I alone having troubles with kids' app Little Pets Shop? Crazy invoices with €89,99 the "Wonderful Mountain"!! Has anybody got an idea? Thanks a lot

Hi there! Am I alone having troubles with kids' app Little Pets Shop? Crazy invoices with €89,99 the "Wonderful Mountain"!! Has anybody got an idea? Thanks a lot

One of your kids made an in app purchase that you did not know about. Some apps include in app purchase and games do this quite often. The game itself is free, but you might have to purchase additional items to enhance the game or to unlock certain levels.
You can prevent this from happening in Settings>General>Restrictions>In App Purchases>Off.

HT6147 With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

Please help me transfer purchased apps from my current ios6 to new ios7 program.

Please help me transfer purchased apps from my current ios6 to new ios7 program.

There is no need to transfer anything.
Update the device via iTunes or Over the Air... no content on the device should be affected.
If the device is used as designed and regularly backed up to iCloud or iTunes on the computer, should anything go wrong it can be restored.

HT4623 I have issues with purchasing apps, but I can download free apps. Error telling me to contact apple?

I have issues with purchasing apps, but I can download free apps. Error telling me to contact apple?

Then contact iTunes support like the message said:
Apple - Support - iTunes - Contact Us

Am I the only one having trouble with getting apps at the app store?

I am having all kinds of trouble with the apps store. Am I the only one?

No problems here... I am redeeming codes and downloading apps for my organzation right now.

I am havering trouble with an app purchase. In the app there are gems you can buy an I tried to buy $50 worth but it kept saying it wasn't working. Then I checked my bank acc and it has charged me $1 four times. I don't need it to change to $200.

I need help on canceling purchases. I was on an app and buying a $50 gem thing and it kept saying it wasn't registering so I kept hitting it and now on my bank acc there are 4 $1 charges that I'm afraid will change to $200 and I do not need that at all. Can someone help me out please?

For the $50, does anything show on your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases. On your phone you can a cut-down version of your purchase history, and optionally contact iTunes Support, via http://reportaproblem.apple.com
For the $1, did you add or change your credit card details on your iTunes account ? Each time that you do so a small temporary store holding charge (i.e. $1) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

HT204053 Help! Trouble with purchasing apps

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