HT204053 help

how do i find my old Apple ID to re-activate my iphone 4?

If you can't remember your Apple ID, see http://support.apple.com/kb/HT5625.

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HT204053 help with iphone and downloading apps

I have set up an apple ID. but when I try to download an app from my iphone it just says that my account has not yet been used in the itunes store and wont let me go any further. can you help?

Raghu do you have access to high speed Internet access at all? If so then you can download the installation files by following the directions listed at http://prodesigntools.com/adobe-cc-direct-download-links.html. Please make sure to complete the Very Important Instructions prior to clicking on the download link.
If you do not have regular access to high speed Internet access then I would recommend that you purchase and continue to use Creative Suite 6. While it is possible to request DVDa from our support team high speed Internet access is a system requirement. Without regular access you will face difficulty downloading and applying updates and new versions of the software as they are made available.
If you wish to request a DVD with the installation files from our support team you can contact them at http://adobe.ly/yxj0t6.
If you would prefer to cancel your membership and proceed with Creative Suite 6 then please see http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?start=10.

HT204053 HELP PLEASE !!!

Hello everyone i recently got myself an iphone4s off ebay and it came with another apple id on it the problem is that it will not let use my own apple id it says that it reached the maximum number of users on it can someone please help????

Welcome to the Apple community.
When you delete the account that came with the device, simply add yours back by entering your Apple ID and password, do not tap the "create Apple ID" button.

HT204053 Help me figure out the restrictions passcode

Help me figure out the restrictions passcode i need to get on to restrictions

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HT204053 Help setting up Find my iPhone for iPod touch!

I'm trying to set up "Find my iPhone" app for my 5th generation iPod touch. When I follow steps, it says my Apple ID is correct but I don't have an icloud account. I actually do and have it on & running on my iPod! Help! What do I do to get past this?

I reset icloud password-that seemed to do the trick.

HT204053 help about change my country

hello,
i want to change my country but itunes said i should balance your credit but my credit is 0.15 $ and i cant buy any things please help me and change my country from US to canada!
tanks

hello,
i want to change my country but itunes said i should balance your credit but my credit is 0.15 $ and i cant buy any things please help me and change my country from US to canada!
tanks

HT204053 Help me with security questions!

Hi! I want to buy games for my iPhone 5. But I have not bought games in a while so I need verify some questions that I don't remember the answers to and the email I have that are sending the help message to is no longer being used so I don't know what to do! Please help me! (Excuse my bad English

If you don't have access to rescue email address anymore then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT204053 HELP!! I am stuck in iCloud limbo!

I accidentally used a different email address for iCloud which I forgot the password for. I want it to be the same Apple ID as my iTunes. I have a 5th Gen iPod. I have tried all the advice on Apple and community and nothing I try works. I can't reset it because it does not send me anything to that email address and yes, I checked all spam, etc. I have tried answering security questions and it tells me my birthday is incorrect, and yes, I know what that is. I can't shut off "find my iPod" to reset as shown on Apple as you have to know your password. I can't delete it, restart it, etc! The "Sign in to iCloud" pops up like every 5 seconds on my iPod making it nearly impossible to use it!! I can't use many features like Facetime as they are tied into the iCloud and password for it. I am lost as to what to try next. ANY ideas!?? Thank you so much in advance!!

Not sure what you mean that you used a "different email address for your iCloud". Different from what? Are you saying you use a different Apple/iCloud ID for everything except for iTunes, and that you use a separate Apple ID for iTunes?
If you forgot the password to the Apple/iCloud ID that is signed onto your iPod, you can go to Manage your Apple ID and click on Reset Password, then type in the Apple/iCloud ID you want to reset the password for. If you cannot remember the answers to your Security Questions, you can contact Apple Support to have them reset for you:
Apple - My Apple ID (Manage your Apple ID)
ACCOUNT SECURITY CONTACT NUMBERS (if you need your Security Questions reset)
Cheers,
GB

HT204053 help. I updated to IOS 7 yesterday , and changed my e-mail. But my icloud hasn't changed the e-mail and won't accept any paswords!!!

Changed my e-mail address.
today tried to update my apps on my iphone and it is asking for the Apple ID password for the old e-mail. I have tried that password and the new one, it won't take anything. Neither will icloud. I am completely locked out of updating anything.

Please follow these steps in order to get it working properly again.
Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
Finally, set up your iCloud account on all your devices again.
Now, everything should working properly again.

HT204053 Help! Trouble with purchasing apps

Why is it not letting me purchase things with my apple id when I have money in the account?

What happens when you try to buy something ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why it's appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you are having a different problem ... ?

HT204053 Help getting verification email

I want to verify my account but it gets sent to my icloud account but it is not on my
Phone as i originally had another account but forgot the password so created a new one whst a mess please help

You can access your icloud email on www.icloud.com - Sign in with your appleID and password. If that still doesn't work for you, call Applecare and ask to reset your password. After verifying you are authorized to access the account, they can probably send a verification email to another address.

HT204053 I have stored music on my iPad & I am unable to get it on my iPhone or Mac, help?

I have purchased music which is on my iPad, the problem I am having is I cannot sync it to my Mac or iPhone? I have followed all directions & still cannot sync it through the cloud. Help?

You need to follow these instuctions.
iTunes Store: Transferring purchases from your iOS device or iPod ...

HT204053 I changed my Apple ID to reflect my new email address but it does not allow me to change it in iCloud or my iTunes account on my iPhone. Can anyone help me with this?

I recently changed my email address and have changed my Apple ID to reflect that. My itunes account will work on my PC with that new ID but my iCloud will not. Also, my iPhone will not use my new email address for either itunes or icloud. I don't know how to change it.
I read that if, on your iPhone you delete your iCloud account, you just open a new one with your new email address. Is that true, and, if you do that, do you lose your photos on your iPhone. AND, if you lose your photos on your iPhone, will they be pushed back to your iPhone if you manually sync your phone and PC?
I am hoping someone out there can help!
Thank you.

If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name. (Deleting the account from your phone does not delete it from iCloud. Your data will be synced back to your phone when you sign back in.)
If you created a new ID, you'll have to go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.) After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
You won't lose any photos in your camera roll or photo library. If you have any photos in your photo stream that are over 30 days old that are not in your camera roll or saved on your computer, be sure to save these to the camera roll before deleting the account. To do so, open the photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos you need to save to select them, tap Share, then tap Save to Camera Roll.

HT204053 I have recently changed my apple id email address, which was ok however I have recently changed my password and now I have icloud account/sign-in issues, can anyone help?

I changed my apple id email address last week, not a problem I just entered the correct info on my 6 apple devices for FaceTime, AppStore and iTunes.
The issue now, is that I have changed my appleid password so that the kids couldn't install any apps and charge my credit card.
Now I am getting an icloud authorisation error, it is telling me that the account (old apple id) or password are incorrect.
What have I done and how can I fix it?
Do I have to 'delete account' on my iphone and add a new one? I have just paid for the max icloud storage plan as well.

I FOUND THE SOLUTION!
I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
-Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
-Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
- I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
-Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
-This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

HT204053 My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/.

HT204053 help

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