HT204053 Hi i was living in australia for a while and bought some stuff with the australian itunes. Now i'm back in the uk i cant re-download them. Can anyone help?
Hi i was living in australia for a while and bought some stuff with the australian itunes. Now i'm back in the uk i cant re-download them. Can anyone help?
Welcome to the Apple Community.
Click on your account name in the top right corner of the iTunes store in the iTunes application on your computer, enter your password and click the "view account" button. Navigate to the Apple ID summary where you have the option to "change country or region".
In order to change your location, you will need a credit card registered to an address in the location you are trying to change to.
You cannot change your location if you have credit on your account, if you are unable to spend your credit and leave a balance of zero, contact Apple, which you can do through iTunes Store Support.
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I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help
I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
I tried to save is as Powerpoint in MBA and it crashed as well!
Message was edited by: Innovaxin -
I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I backup to an external hdd with Time Machine, when it ran out of space it did not delete old backups, now my internal hdd says its full when before it had heaps of space. I have searched for extra files but cant find any. Can anyone help, please.
First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal. -
When I open my mail account I keep getting the message "Checking for Mail". I deleted the yahoo account and set it up again and I am still getting the same issue plus I am not seeing any of my mail or folders. Can anyone help?
This is how I fixed it on my new iPhone 5S. Using the standard yahoo setting on my phone.
You will have to access "managing your app passwords" on your account profile for yahoo. Generate password for your app. For example: "My iPhone 5S'
Go to your Iphone and set up your yahoo mail account on your phone the normal way and you have to use the generated password. instead of the yahoo account password.
source:
http://virtualizeme.net/iphone-5-yahoo-mail-server-unavailable-fix/
I hope this helps,
cheers -
all of my contacts, music etc has vanished from itunes. have no idea why? can anyone help. apple replaced my iphone 4 handset today as it was faulty. i did sync the old phone before i gave it back to them. can anyone help?
Backup, backup, backup...
T-21 wrote:
Hello.
I did not touch my computer the past week, I've only been messing with my laptop. I had my computer off a whole day. I turn it on, open iTunes, and everything is gone.
Is your laptop a different computer than your computer?
You have two computers?
iTunes is missing everything from which one/both?
I system restore. Everything is gone. None of my podcasts, apps, or music files are there.
Do you mean you reinstalled the system from scratch?
Yes, that tends to delete everything.
Or you restored everything from a backup?
Directions on where to go to download all past purchases?
Selete Store on the left side of iTunes.
Make sure you are signed in.
Click on Purchased on the right side under Quick links to redownlaod your purchases.
Then make sure to regularly backup, backup, backup all your important data . -
I have two iphones using the same computer and I can only find a backup for my iphone and not my girlfriends. She uses itunes a lot more often then I do but cant find it. Really need some help. Shouldnt her apps and details be saved online in the itunes store? Even her apps wont appear
If you create an Apple ID for your daughter, signing out of the existing Apple ID with the iTunes & App Store on her iPhone will not change anything on your iPhone.
All apps include DRM protection which is tied to the Apple ID that was used to download the apps.
If she starts using her Apple ID to download apps, when there is an app update for an app on her iPhone that was downloaded with the current shared Apple ID, she will need to use that Apple ID and password to download the app updates. -
Hi I am trying to uninstall a previous version of itunes or download a newer version and I get the following error message "The feature you are trying to use is on a network resource that is unavailable" can anyone help please?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Being new to iBook publishing I need to know if stats are available to determine how many times my iBook has been downloaded. Can anyone help please? I need to persuade someone that this really is worthwhile. Mr Ignorant.
The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ... -
Hi i am i have any ipad and i am trying to download family tree maker that i purchased online, but all that keeps co ing up is safari cannot download file can anyone help me .....bebe
I think you are trying to install a computer application to use on an iPad. You can't. They are incompatible pieces of hardware. If you want Family Tree Maker for your iPad, then you need to get that version, if it exists, from the iTunes Store. That download can't be done via Safari.
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HT4539 I have forgotten how to "read" a book that I downloaded. Can anyone help?
I have forgotten how to "read" a book that I downloaded. Can anyone help? Also, how would I download it to my documents for future reading or printing? I am very new to this process.
If it's an ibook that you've downloaded from iTunes then (if you don't already have it installed) you need to download the iBooks app to your iPad, iPhone or iPod Touch (an ibook can't be read on a Mac or PC), and you can then either (if you have the book on your computer) sync the book to your device via your computer's iTunes or re-download it directly in the iBooks app on the device (re-downloading).
To sync a book to the iBooks app, connect your device to your computer and select it on the left-hand side of your computer's iTunes, and then use the Books tab on the right-hand side to select and sync the book to the iBooks app.
There is a chapter on the iBooks app in the iPad, iPhone and iPod Touch's manual : http://support.apple.com/manuals/
iBooks FAQ : http://support.apple.com/kb/HT4059 -
I restored my factory settings and now its saying i cant activate my phone can anyone help?
i restored my factory settings and now its saying i cant activate my phone can anyone help?
Do you have a SIM in it? Was it hacked or jailbroken to unlock it?
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I am trying to update to ios6, on my iPad 2 . I get a message saying "error occurred while downloading ios6" can anyone help.?
Sorry to hear your Adobe experience has been less than stellar. I'll try to help...
1. Photoshop 14.2.1 is now two releases out of date. You might want to go to your Creative Cloud application and ask it to install Photoshop CC (2014). Earlier this year Adobe released 2014.0 as a separate install that can live side by side with 14.2.1. Then just a few days ago they released 2014.1 as an in-place upgrade to 2014.0.
2. You may be able to update Camera Raw directly to version 8.6 by a link from this page:
Keeping Photoshop Up-To-Date
Best of luck to you. Please let us know here if these things help.
-Noel -
I am trying to make a signature in MS Word (2007) which includes a jpg image, but when I save it as a HTML file and attach it the text appers OK but the image doesn't. I have tried various formats but still no luck. Can anyone help? edit
C'mon! Anyone???? I'm desperate!
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I am trying to sync photograpghs from my PC to my ipad but it is saying ITunes cannot sync apps to the ipad "user's ipad" because the apps installed on the ipad could not be determined. I have no idea what that means. Can anyone help?
I'm sorry about your loss.
Are you trying to recover data from this iPad, or to set it up as new (erase everything on it, and simply use the iPad as if it were brand new as your new iPad)?
If the latter, you can place the iPad into recovery mode as shown here. You may have to try this several times:
iOS: Unable to update or restore
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