HT204053 How can i delete the old apple id from my phone when i can no longer log in?

I changed my internet provider and address. I then changed my apple id to coincide with my new address and deleted my old address. My phone did not update to the new address. I can't change the details on my phone in settings because i can't access the internet. i tried to delete the account but i can't do that with out logging in.
How can i update the apple id on my phone when i can't log into it?

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Similar Messages

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    With iOS 7 there’s no workaround.
    They should have done this.
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
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    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
    You may have purchased a stolen iPad.
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    Hi clairebrisvegas,
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    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
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    http://support.apple.com/kb/PH13695
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
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    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
    You may have purchased a stolen iPad.
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  • How do i delete an old apple ID from iCloud account when I don't know the old password

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    With iOS 7 there’s no workaround.
    They should have done this.
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    iCloud: Activation Lock
    http://support.apple.com/kb/PH13695
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
    You may have purchased a stolen iPad.
     Cheers, Tom

  • How can I delete an old apple id from my phone

    I have an old ID on my phone.  It has been changed online but the old ID still comes up when I try to download apps.  Can anyone help me??
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    settings - app/itunes store - view apple id - log out and log in with your new id.

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    - Note that apps are locked to the account that purchased them.
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  • How do I delete an old apple id from my messages account?

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    With iOS 7 there’s no workaround.
    They should have done this.
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    iCloud: Activation Lock
    http://support.apple.com/kb/PH13695
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
    You may have purchased a stolen iPad.
     Cheers, Tom

  • How do I delete my old Apple ID that only appears when I try to update my apps...my new I'd works fine with everything else

    How do i delete an delete delete an old Apple ID that only appears when I try to update my apps..a

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    http://support.apple.com/kb/HT5622
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  • How do I delete the old user accounts from my Mac?

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  • How do I delete an old Apple ID stuck to iCloud when the email address no longer works and neither do the passwords or security questions?

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    Got the answer--- called apple support--- very helpful--very quick

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    Welcome to the Apple Community.
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