HT204053 How do I delete my iCloud account off of my old iphone which I no longer have?

I recently sold my phone on ebay and have had a message from the buyer saying I need to remove my iCloud account before they can use the phone. It is probably really simple to do but I am struggling.

Read here: http://support.apple.com/kb/TS4515.

Similar Messages

  • HT204053 How do I delete an iCloud account if I can't remember the password? I have a new Account and want THAT one on my iphone.

    I tried to use backup info in so many different areas....and I CAN NOT GET THE RIGHT PASSWORD.
    I NEED TO OVERRIDE ICLOUD TO DELETE THE ACCOUNT IM LOGGED INTO.
    I want to sign in using an account I recently remembered all information for.
    SOMEONE HELP.

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • HT204053 How can I delete my iCloud account which I do not remember anything about the information that I entered about 4 years ago. It always asks my birth date but it seems I did not enter my correct date how can I bypass this question???

    How can I delete my iCloud account which I do not remember anything about the information that I entered about 4 years ago. It always asks my birth date but it seems I did not enter my correct date how can I bypass this question???

    You cannot delete the account from the server (partly to prevent the username from becoming available again and some-one else using it to pretend to be you).. Having disengaged your devices from it, go to http://icloud.com and delete any data in there such as contacts and calendars. Then just ignore it.

  • HT204053 How do I delete an iCloud ID that has an old email address and I can't remember the password?

    How do I delete and iCloud account that has a former email address and I can't remember the password.  All attempts to recover the password have failed!!

    Hello there, Gary7023.
    The following Knowledge Base article made prove useful for you with the issue you're having:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • HT204053 How can I delete an icloud account on a particular device?

    I had bought an Ipda and signed in with my apple id/icloud id. I have recently given that ipad to my mom and got another one for myself. I want her to keep that apple id and iclould account and i want to create a new icloud id for myself on my new device. The problem is on the new device i had already signed in with my icloud id and apple id. Is there a way to delete the icloud id account on the new device and sign in with another one without deleting all of the content in the cloud so my mom doesn't lose anything on her ipad? i dont mind if things get deleted from the new ipad i am using.
    thank you!

    Sure, on your device, just go the the iCloud account in settings, select it, then choose delete at the bottom.  That removes it form your device, but does nothing to the iCloud account itself.  Other than mail, nothing will change on your device, and absolutely nothing will change on your Mom's device.
    Now log back in with your new AppleID and it will create a new iCloud account for your device.
    If you had a backup of your device in the old iCloud account, your Mom can go into her storage settings on her iCloud account on her device and delete your backup file (or you could delete it from your device before you delete that iCloud account).

  • How can I delete an iCloud account off my iPhone 5 with iOS 7?

    I have an iPhone 5 that's been updated with iOS 7 and am wondering if anyone can tell me if it is possible to delete another persons iCloud account off my phone without knowing the password and only using my iPhone to do it as I don't have a computer at home but if it can only be done on a computer that's fine I can get access to one if need be but would rather know how to do it from my iPhone, the iCloud setting has let me add another new acc but I want to delete the old one altogether if possible?! Any help is much appreciated, thank you.

    If your iPhone has been set up with another person's iCloud account, then you will need that person's Apple ID and password, or will need them to remove the iPhone from their iCloud account. There is no other way past the Activation Lock.
    Regars.

  • HT204053 How can I get an icloud account without merging my husbands iphone info, we have same itunes acct

    My family shares the same itunes account on all three iphones and my ipad.  I am trying to back up my iphone data without having it merge with my husband and daughters iphone.  How do I do this?  I just tried to back up my device in itunes with a protected password and it will not back up.  Can I create an icloud account for my phone and different icloud accounts for my husband and daughter and still keep our itunes account?
    Thanks
    Denise

    Yes, you can do that. Just create a new iCloud account for you:
    1. "Settings > iCloud" (log out from your husbands account, if you are signed in and delete this account from your iPhone)
    2. Create a new iCloud account on your iPhone with a free me.com email address:
    "Setting > iCloud"
    or
    "Setting > Mail, Contacts, Calendars > Add Account > iCloud"
    3. After that you will have the opportunity to sync and backup your personal mail, contacts, calendars, reminders, notes etc. completely separated from your husbands account.
    4. But make sure to keep your husbands account for iTunes and app purchases:
    "Settings > iTunes & App Stores"
    I hope that answers your question and will help you.

  • How do i delete an icloud account off my iphone without the password

    for some reason my iphone signed onto an account that has been hacked and since no longer exists! so its almost impossible for me to find out the password,
    help!

    Unfortunately, you cannot delete the account without the password.

  • All my photo's are on iCloud from an old iphone which I no longer have. How can I get these on my new iPad?

    Hi, could someone help me recover my photo's please.
    I took all the pic's of my kids using a works iPhone and uploaded them using photo stream. I am no longer with that company and don't have access to the phone. I can see the backup file in iCloud, but when I switch photo stream on with my new iPad, the pictures aren't downloading to it.
    How do I do this please.
    Thanks

    Hi...
    Photo Stream is a syncing service, not a storage service, so if your company deleted the photos from the phone they would also delete from the stream.
    Photos are only available for 30 days, after which they "roll off" and are deleted. The backup file that you can see is not the Photo Stream, as this does not count towards your storage space.

  • How do I delete an icloud account so it is no longer accessible?

    How do I delete an icloud account from the phone so the user can no longer access the account from phone or anyother device.

    I don't think you can delete an iCloud account once it's created; you can just delete the account from all of your devices and stop using it.  You can also sign into the account on iCloud.com and delete any content (contacts, calendars, etc.) so it isn't available to any device that may sign into it.

  • How do i delete my icloud account from my computer ?

    how do i delete my icloud account off of my computer ?

    Sign out, uninstall the iCloud Control Panel, backup Outlook data first.

  • My emails do not go - they exit outbox and go to recovered. How can I delete my Icloud account and just use gmail.

    My emails go from outbox into I cloud recovered section. I have gmail too. how can I delete my icloud account and just use gmail? Speed test on wifi good.
    Any ideas please.

    Sign out of iCloud (System Preferences>iCloud)

  • How do I delete an iCloud account from my iPad that I no longer know the password for and have no access to the email account to change it?

    How do I delete an iCloud account from my iPad that I no longer know the password for and have no access to the email account to change it?

    You will need the password. If you can't get it reset via http://iforgot.apple.com (if you remember the answers to the account's security questions then you should be able to reset it via them) then try contacting Support in your country, they should be able to reset it.
    Contacting Apple about account security : http://support.apple.com/kb/HT569
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

  • How do i delete an icloud account without a password

    I bought a i phone 4s  and i am trying to set it up.  Forgive me if these are obvious questions - i am new to all this.  I have a apple ID/password which i have created, however my current itunes account/icloud account are set up/picking up my old email address which i no longer have access to and dont know the password.  i have tried to delete the icloud account but it says i need a password.  I have tried the forgot password option on apple to which it doesnt recognise my birthday as being the same as their records for some reason, and i cant access the reset email as i dont have this address anymore.
    how do i delete an icloud account without a password?
    thanks for any help

    you can´t delete an icloud account without using the password.
    if you can confirm that your iphone is not locked to icloud device activation with this AppleID your are not aware and you have no access for - you can attempt to "erase all settings and content" on your iphone, to remove the icloud account from your iphone. all your data will be erased and iphone is set to factory settings

  • How do i delete an icloud account on iphone 6

    How do I delete an icloud account on my iphone 6?

    Hey Liz, 
    You should be able to sign out of an iCloud account by going to Settings > iCloud and scroll to the bottom and you will see an option to sign out the account. If you have multiple accounts, then you can go to Settings > Mail, Contacts, Calendars and choose the account and scroll down to the same sign out option. 
    iCloud: Change iCloud feature settings
    http://support.apple.com/kb/PH2613
    Regards,
    -Norm G. 

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