HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

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HT204053 How do I remove the rescue email from my account? I only have one email.

How do I remove the rescue email from my account? I only have one email.

Log in here:
https://appleid.apple.com
and you can manage all the email addresses associated with your Apple ID.
Regards.

HT204053 I recently changed my password for my apple I'd and when I try to download a free app from the App Store, it keeps displaying the email and password don't match your records.

I Recently changed my appleID but when downloading an app, it displays an error.

You need to add a valid payment method such as redeeming an iTunes gift card even for free apps unless you initially set up the account without a credit card.

When i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice?

when i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice? P.S. I don't use credit cards.

You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.

HT3702 When I try to download a "FREE" app is ask for my billing details, I put in the "CORRTECTLY" and it declines it, why ?????

When I try to download a "FREE" app is ask for my billing details, I put in the "CORRTECTLY" and it declines it, why ?????

You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.

HT1918 When I try to download a free app after log in the iTunes gets cut off with a msg update security question where do I do this?? I can't download anything

When I try to download a free app after log in the iTunes gets cut off with a msg update security question where do I do this?? I can't download anything

If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front. This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card. This doesn't mean that your credit card will be charged.

I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!! what am I doing wrong, who do I ask for help

I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!! what am I doing wrong, who do I ask for help?

Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of credit card information when a card is registered in your account, even if you have a balance from a prepaid card. Either just go through the verification process or, if you have a credit card entered and you don't expect to need the card anytime soon, go into the Payment information in your account and set the payment method to "none" which should then stop the regular requirements for verification (it may still ask - mine does - but you should just be able to click through the buttons without problems).
Hope this helps.

When I try to download a free app I am asked for credit card info

Everytime I try to download a free app I'm asked for credit card information and receive a charge, why?

It is part of the Verification process.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

When I try to download a free app on the App Store it requires some card details even it is free

When I tried to download a free app on the App Store it says put your card details even though it's free!!!! Help

How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
 Cheers, Tom

When I try to download a free app, it asks for my credit card info

How can I download a free app without giving my credit card data?

You can also create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

Every time when i try to download any free software like skype it showed me that i have to buy and pay by my credit card how i can disable this option.

pls help me regarding my problem how to down load free softwares in my i pad

For a normal account, a valid payment method is needed even for a free app or update.
You can created a new account that is only good for apps by:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

When I try to download a free app from the app store or itune it ask me for my credit card info. anyone know why.

Can anyone tell me why app store or itunes require a credit card on file for a free download

This happened to me
I dont know why this is happening, i have had my ipad for a year, then suddenly i was requested to enter my card details for the free apps. No one has access to my ipad, except me.
Go to settings, scroll down to App logo. Tap the logo, to open up the window on righthand side, Tap the App logo under automatic downloads and ghost out (turn off) this worked for me

HT2534 When I try to download a free app I do not get the option of "none" for credit cards

I am setting a new Iphone 5c (company issued) I am going the setup and trying to download a free company app. All the instructions I have say to select "none" in the credit card section of the billing info. However, "none" is not showing up as an option on the phone.

Follow the instructions in the article exactly as the process is very specific. Also, you can only do this when creating a new Apple ID. You cannot use an existing one. If you need to use an existing Apple ID, you'll need to enter in some sort of payment method at least temporarily.
Regards.

When I try to download a free app that I accidently deleted, I get an error message that says 1004, try again later. I want to reload the app and it won't let me. HELP!!

I have an ipad2 and it won't let me reload an app that I accidently deleted. It is a free app that I had downloaded without a problem and now when I try to re-install it, a message comes up repeatedly that says Error 1004-Try again later. Please help!
Thanks,
Tryingtorelax

Try this and see if it works for you.
Go to Settings>Safari>Clear History, Cookies and Data/Cache. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

When I try to download a free app my phone ask for my cc number and says its incorrect?? Why and how do I fix it?

Why is my Phone asking for this information? How do I fix it?

Did you try to contact account support to get expert help with regaining and restoring access to your account ?

HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

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