HT204053 How do I set up a rescue email address if I already have an Apple ID?

I have an Apple ID, but I did not set up a rescue email address.  Now I need a rescue email address in order to reset my security questions/answers.  How can I set up the rescue email address?

You won't be able to add a rescue email address until you can answer your questions, so you will need to get them reset first - see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551
When you can answer the questions you can then add a rescue email address for potential future use - from here :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.

Similar Messages

  • HT5312 How to set a rescue email address when I already have an Apple ID and I forgot my security questions

    How to set a rescue email address when I already have an Apple ID. Actually I forgot my security questions.

    You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How do I set up the rescue email if I don't have one and can't remember security questions?

    How do I set up a rescue email...if I don't think I have one? I don't remember my security questions and I need them.

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94200)

  • HT5312 how do i set up a rescue email address on an existing account?

    I forgot my security questions, but i don't have a rescue email address. How can i set one up???? HEEELLLPPPPPPP!!!

    You won't be able to add one until you can answer 2 of your 3 security questions, so you will need to get them reset first - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
    When you've got them reset you can then add a rescue email address as described on the page that you posted from for potential future use :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT5312 how do I set up a rescue email address so I can change my security questions

    I can't buy anything on my new iPhone without answering my serurity questions I made in 2nd grade. I can't remember them at all and I don't have a rescue email set up.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
    When they've been reset you can then add a rescue email address for potential future use

  • HT5312 Is it possible to make a rescue email address after ive already made an apple ID?

    If so tell me. And dont tell me it is in manage apple id thing because it is no help it just asks me to answer secret questions and i dont know them. that is why i need a rescue email. Please Help! D:

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 How do I set up a rescue email address

    I tried to purchase songs on my iPhone 4S, and iTunes won't let me buy anything until I answer 2 security questions. I forgot the answers to those questions a while ago. I figured out from the apple website that I need a rescue email to send the answers to me, but I don't know how to set that up. Please help?

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93608)

  • HT5312 It says i will have an option to send an email to my "rescue email" because i forgot the answers to my sequrity question...How do i set up this "rescue email"

    How do i set up a rescue email address??

    You can't after forgetting the answers and need to contact Apple. Use the link to contact the iTunes Store staff in the 'Additional Information' section of that article.
    (90055)

  • HT5312 How to I set up a rescue email on an already existing Apple ID?

    How do I set up a rescue email on an already existing Apple ID

    Hey lehrke5555,
    Thanks for the question, you are on the right track. The article you referenced provides steps for editing a rescue email address - you can follow the same steps to add a rescue email address.
    1. Navigate to My Apple ID using your web browser.
    2. Click "Manage your account"
    3. When prompted, sign in using your Apple ID and password.
    4. Click Password & Security
    5. You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    6. After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Please note that you will need to know the answers to your security questions to setup a rescue email address. If you do not know the answers to your security questions, follow the instructions to contact iTunes Store Support.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Thanks,
    Matt M.

  • HT1918 how do i set up a rescue email?

    how do i set up a rescue email?

    Why didn't you say so?
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT201363 how to i set up a rescue email ?

    How do I set up a rescue email?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How do you set up a rescue email if I have forgotten my security questions without calling apple

    How do I set up a rescue email when I have forgotten my security questions and without calling apple?!?!

    You first have to reset the questions/answer. If you do not want to call, see #1 below
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How do you set up a rescue email?

    I just got a new IPhone, but before I can make purchases on it I ha r to answer my security questions, which I forgot the answers to. To reset the questions I have to get an email sent to my rescue email. But I don't have a rescue email. I already have an alternate email, but I guess it's not the same thing. So how do I set up a rescue email?

    Did anyone ever answer you or did you figure this out? It's very frustrating and misleading. From what I can tell everyone is saying they're different. Also, they tell you that you set up your rescue e-mail when you create iTunes account. However, I have an old account and never set up a recue account. When I go through account on iTunes there is no prompt to add a rescue account. When I go through the manage my account via apples website page it will allow me to add an alternate e-mail which then send an email verification to the alternate asking you to verify the new account and it states that this is your primary account now for any correspondence. I know my security questions but I can't for the life of me find someone that has distinctly answered the question letting you know how to add a rescue e-mail account to an existing iTunes account.
    Sorry for the long e-mail and the redundancy of the question but I've literally wasted half my day trying to get this stupid question answered and someone who will pay attention to my actual issue. Which is I need a recue account and not an alternative account. I'm actually pretty tech savvy so make fun all you want but this is very frustrating and there seems to be no one or any forum where someone actually answers the people that have bravely asked the question over and over and gotten told to go to manage my account and add an alternative account and that is not a rescue account. Please help! I'm about ready to smash my MBP over my desk!

  • HT5312 I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 If I already have an Itunes I.D. and account, how do I set up a rescue email and change my security questions?

    If I already have an Itunes I.D. and account, how do I set up a rescue email and change my security questions?

    As an alternative ...
    Rescue email address and how to reset Apple ID security questions

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