HT204053 How to check if i have another apple id or another iTunes store ?
How to check if i have another apple_id or another iTunes store?
See http://support.apple.com/kb/HT5625.
Similar Messages
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My itunes won't sync my tones (ringtones) to my iphone 4. every time i check sync tones my itunes library says that my iphone is connected to a different itunes library but i do not have another itunes library. what do i do?
Hi HB3207!
I have a couple of suggestions for you to attempt to resolve this issue. First, I would try re-creating your iTunes library following the instructions listed here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
You may also need to simply try restarting your phone and attempting to sync again after a restart. Information on completing this can be found here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
iTunes has indicated i have another iTunes library, how do i combine the 2 libraries into 1?
My previous computer was a PC. I synced iTunes with my iPhone until the hard drive died, then I bought an iMac.
Thanks for you help.I want to be able to transfer my apps from my original itunes account that I have on my personal iphone 3 and work ipad 3 to my work iphone 4S ,as well as purchase more more apps for the work iphone with the original itunes account. Plus I need to sync all 3 of them with my work tower computer. I really appreciate you're trying to help me out.
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How can I have another Itunes account on the same computer for my wife?
How can I have another Itunes account on the same computer for my wife?
In case you didn't fully understand what dallon meant, it means another user account on your computer. You set that up in Windows and then instal iTunes onto that account.
That way, you each have your own desktop and your own itunes. You can link to the songs in the other person's library as well, but you cannot run both iTunes at the same time. (That simply means you need to close it on the first account before opening it on the second account.) -
Just set up iTunes for windows but when I try to sync my iPhone to it this is what it says, I have another iTunes library on my power book. It than asks if I want to erase this iPhone and sync with this iTunes library. I used the same password on this windows pc system same log on etc..I don't have anything loaded on it. All I want is for the info that's on the power book in iTunes and my iPhone to snyc/update etc on the windows pc. How do I do this? My power book is dead to the world.
Read here.
https://discussions.apple.com/message/18565125#18565125 -
How can i transfer songs from another itunes other than mine
how can i transfer songs from another itunes other than mine
Purchases made under 1 Apple ID are permanently associated with that Apple ID and CANNOT be transferred to another Apple ID. So if you want to keep those songs, you'll need to always have access to your dad's account.
B-rock -
I have a PC with a internet connection through a modem and ever since i have had it i have had no connection to the itunes store. And even if I try to update anything it says that i need to check my connection, but my connection is fine. What should I do?
This almost always indicates your firewall or anti-virus utilities are preventing iTunes from contacting the iTunes Store. Here is an exerpt from "Can't connect to the iTunes Store": http://support.apple.com/kb/TS1368
Troubleshooting on Windows
If you haven't been able to connect to the iTunes Store for more than a day —and other customers on our discussion boards aren't experiencing similar issues— a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If you have not done so already, try the steps in iTunes for Windows: iTunes Store connection troubleshootingto troubleshoot iTunes Store connectivity in Windows.
Firewall issues:
Windows XP: If you've upgraded to Windows XP Service Pack 2: By default, Windows Firewall is enabled. As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so, see How to enable iTunes in the Windows XP Firewall.
Windows Vista and 7: As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so see, the "Blocked by software firewall" section in this article.
Proxies can cause issues and should be avoided whenever possible. To disable the proxy built-in to Windows see, iTunes for Windows Can't access the Internet if proxy settings are incorrect.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
The "hosts" file may be blocking the iTunes Store
Microsoft's article How do I reset the hosts file back to the default? has instructions and a "FixIt" to have Windows try to reset the hosts defaults for you.
Note: Some workplaces may put internal resources in the hosts file but may also use it to block iTunes Store.
To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions for your operating system below. -
I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?
You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device. -
I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
I have an apple id for my itunes on my computer not a mac......and want my wife to be able to access the music I purchase on her ipad....but not sure how she can do it when her ipad has her own apple id and it says she would have to use my apple id.....any suggestions?
You can use one account with iTunes on your Mac, and different account(s) with the Mac App Store (for buying/downloads apps or OS updates for your Mac), iCloud (System Preferences > iCloud) and Messages (Messages > Preferences, or command-comma)
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I have just bought four songs from iTunes store using my iMac. I can play the music on my iMac and throughout my Apple TV. However after several restarts and double checks I can't get the four tunes to sync with either my iPhone or my iPad. All the software is up to date.
do you use the same Apple ID on your iMac, your iPhone and iPad? This is a requirement.
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I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
My Apple ID is only limited to Indonesia iTunes Store. I would like to buy some music from iTunes USA Store. How could I use my Indonesia-based credit card in order for me to buy music from another iTunes store? The iTunes Indonesia store is very limited as it only sells apps and books products.
No Way... i've got simillar problem with bmonteo... wanna cry
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I am trying to sync my iphone 4s with my new macbook pro and it says that i need to erase the content because i am connected to another itunes store, which i am but i dont know if i want to erase my content.... any sugustions???
"would it work if i backed up or restored my iphone on my macbook? "
No.
"The computer it is synced to is a dell"
So, copy everything from the Dell to the Mac.
Your iphone will be erased and the content replaced with the content from the new computer. You need to amke sure that everything is on the new computer.
Migrating to a Mac -
How can i use my apple ID with the itune store over my windows laptop
how can i use my apple ID with the itune store over my windows laptop
If you don't have iTunes installed on your laptop then you can download and install it from here : http://www.apple.com/itunes/download/
You can then log into your account on it via the Store > Sign In menu option (on iTunes 11 on a PC you can get the menus to show via control-B) :
And you can then select the Store on the left-hand sidebar (you can enable the sidebar via control-S), and then browse items in the store and buy them by clickin on their price.
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