HT204053 I am connecting my iPhone to iTunes and all it is letting me do is restore my phone which I don't want to loose all my photos
I am connecting my iPhone to iTunes and all it is letting me do is restore my phone which I don't want to loose all my photos
There are some instructions on this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141
If you want to copy the photos off your phone (and they weren't originally to your phone from a computer) then on a PC you can use the windows camera wizard, and on a Mac you can use Image Capture, iPhoto or Aperture : http://support.apple.com/kb/HT4083
Similar Messages
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I've downloaded the ios7 software to my iphone but it didn't let me install it over air so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?
I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.
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Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.
iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
Thank you -
I put a Tesco sim (02 carrier) in 2 unlocked phones, Both phones are now locked to 02, 02 blame apple, I connect the iphone to itunes and it states that the new carrier (orange) is not supported, Isk this of both 02 and apple, who's phone is this and what right do you have to lock a previously unlocked phone? very angry
Where did you get these phones?
These and other forums are full of people with iPhone unlocking problems - the net result is that, as others have said, is:
If you bought them from Apple they will be (and stay) unlocked.
If you bought them PAYG from CPW then they will lock to the first SIM activated.
Any other contract or PAYG phone iPhone bought from the networks WILL be locked by them too.
However, all is not lost. The original purchaser can request for the phones to be unlocked by Apple, via the carrier. The carriers usually charge around £20 to do this, or gratis if you're out of contract.
You are the original purchaser, right? If not, you need to get in touch with that person and pray they'll help you out. -
I connected my iphone to iTunes and it erased my ringtones. It also makes me pay for my ringtones over again on the iTunes app, even though it says that I've already previously purchased the item.
I should mention that I also did a restore hoping that would solve the problem but it did not, and it was after this that I lost some of my music.
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I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!
OK, I understand. Try this ... it's much safer. It will simply restore your backup, but not do anything to your iOS:
While your iPhone is plugged in to iTunes, right click on the iPhone icon on the left side of the iTunes display.
Choose "Restore from backup ..." from the pop-up menu that appears.
Again, what this will do is place that backup back on your iPhone without changing iOS. So you should be very confident in the backup contents before doing this. -
My dad got this iPhone for me a few months ago as a gift since I had a really awful phone before. The only thing is, I can't seem to upgrade it to the latest software without it telling me it's already updated to iOS 4 or something like that. (I would be able to give you the exact iOS version, but ever since connecting my iPhone to iTunes, my phone isn't responding so I can't check the settings or anything.) I can't download any apps (I get an error message saying the software on my phone is too old) and so I pretty much am extremely limited to what I can do on this phone. I'm very frustrated at this point and incredibly displeased with Apple's products.
If someone could please explain to me why this is happening and what I can do to fix it, I'd be extremely grateful.
Thanks.What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
I am a previous user of itouch and sync'd it with itunes on my PC using windows 7, itunes v10. Bought my first iphone and started using it: I entered contacts, photos, apps, etc.. I sync it for the first time and itunes removed all my data from my Iphone and put my old data from Itouch on the iphone. How can I get my Iphone data back?
I am a previous user of itouch and sync'd it with itunes on my PC using windows 7, itunes v10. Bought my first iphone and started using it: I entered contacts, photos, apps, etc.. I sync it for the first time and itunes removed all my data from my Iphone and put my old data from Itouch on the iphone. How can I get my Iphone data back?
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My Iphone won't turn on at all....
I tried holding the sleep/wake button with the home button and it still won't turn on....
Also this happened while I was updating my Iphone.....
After that happened I tried to check to find a way to turn on my Iphone by connecting it to Itunes again and it said I need to restore it....
When I did it, it said that there is an error at the end of the restoring....
Please help me.....What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
When connected to Itunes, my iphone sync my daughters contacts and i no longer have my contacts. i click restore and it says the firmware isnt compatible. help
What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
please help me fix this problem I have one id for icloud and one for itunes that i share with my husband
If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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hello
See Erase your device Here > http://support.apple.com/kb/HT4137
Go to Settings > General > Reset > Erase all content and settings
Then...
Restore from Backup > http://support.apple.com/kb/ht1766 -
What can I do to get any lost songs or photo's back caused by installing the new ios5 software?
Go to the Device tab in iTunes' Preferences and se what the date iis of the backup(s). Apple only retaines the latest backup unless you restor from a backup and that one is also kept.
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HT1766 Itunes want me to restore my phone but I don't know if it was backed-up, HELP!!!
I am having a problem with my iphone... I tried to do the IOS 6 update through itunes and it is now prompting me to restore my phone to original settings and my phone is stuck in recovery mode (with the usb connection/itunes icon displayed on the screen).
This is what happened:
I connected my phone to my mac for the first time toady and it atomatically began to sync with itunes... does that mean my phone has been backed-up???
Itunes also prompted me to update my phone to IOS 6 while connected, so I went through the procedure to update.
While my phone was updating, it suddenly stopped and went into recovery mode with the usb/itunes logo showing on the display. No matter what I do, it is now stuck in recovery mode.
When I went back to itunes, it is now saying that it detects an iphone in recovery mode and that I must restore the phone.
I will retore my phone, but I don't want to loose all of the picture of my kids... were my pictures backed-up while my phone was automatically syncing with itunes? Is there a way to check?
This *****If you have been regularly syncing it should be. You can double check though..
on windows edit > preferences > devices > look in the box and see the dates and times for device backups
on Mac itunes > preferences > rest is the same -
Hi Currently having single Apple ID for my iPad, iPhone 4S and iPhone 5. Can i have a separate Apple ID for my iPhone 4S and iPhone 5. At the moment since the apple id are same the contact are getting sync between the 2 phones which i don't want to be in Sync.Will having two separate apple ID solve the issue or is there any setting that i need to make.. Pls suggest
Thanks
RaviYes, you can certainly create a new Apple ID at appleid.apple.com (which will have to be associated with a different email address from your current ID) and then change the various settings and applications on one of your iPhones to use this new ID.
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